Food and Beverage Manager

• Mar 2022 - Present

Shift Manager- Food and Beverage

• Aug 2021 - Feb 2022

Dietary Aide/ Concierge

• Nov 2020 - Jun 2021

- Ensure new residents of the building are well settled. -Co-ordinate with different departments to ensure all the resident needs are met on time. - Responsible for ensuring the diet plan is followed by the resident on all times. - Ensure new residents of the building are well settled. -Co-ordinate with different departments to ensure all the resident needs are met on time. - Responsible for ensuring the diet plan is followed by the resident on all times.

Assistant Food Beverage Manager

• Feb 2020 - Dec 2020

• Oversee the restaurant operations (130 covers) and Event operations for 25,000 sq. ft. area of banquet space in the hotel and lead a diversified team of 38 staff members to exceed guest satisfaction in events like Weddings, Gala Dinners, Receptions and corporate meetings. • Inventory control, ordering – Alcohol and banquet essentials to ensure the smooth functioning of department. Handle Customer complains and problem solving in amicable manner. • Ensure that labor and beverage expenses are within the budget. • Attends Pre-cons for the event and ensuring all the details are covered for a successful event. • Coach and counsel the colleagues in coordination with the Director of Food and Beverage. • Maintain Guest experience satisfaction matrix to 90%.

Group Housing Coordinator

• Jan 2019 - Feb 2020

Manage the guest room component for the groups that turned definite in CI/TY, build worksheets, reports and mini-hotel codes.· Serve as liaison and contact person for coordinating and detailing of guest rooms with clients and other departments to ensure exquisite guest experience is met.· Actively participate in Scrub meetings with the Director of Events, Event Manager and Revenue Manager on weekly basis to make sure Revenue strategies are on point.· Work with Event Managers on daily basis and balance the room inventory for the Front Office team.· Review the commissions to verify with rate codes on reservations are eligible for commissions.· Gauge in different mini projects for optimum revenue.

Event Supervisor

• Sep 2017 - Dec 2018

Managing and Detailing Events for Newly opened Flagship Downtown property with Banquet space of 20,000 sq. ft. and lead the team of 30 people on board and Outsource staffing team (used for peak season).· Work closely with Event Mangers on daily basis to ensure all details are on point for the groups and execute the events like - Receptions (1400 guests), Plated Dinner (340 guests), Sports Teams, large conference and small meetings.· Maintained department operations in full compliance with billing & bill Discrepancies, Cash Remittance and handling alcohol. Moreover, start and end of the shift, briefings, section assignments.Marathi Hindi· Attend Daily EO Review meetings and Pre-con Meetings with Director of Banquets.· Serve as liaison and contact person for coordinating details of events with clients, outside vendors, meeting planners and other departments in the Hotel.

Banquet Server

• Nov 2015 - Aug 2017

Intern

• Mar 2016 - Mar 2016

Crowd control and Usher Crowd control and Usher

Server

• Mar 2015 - Sep 2015

• Reported to Restaurant Manager for Daily operations. • Oversee the tables that was assigned to us on a daily basis. • Order taking for the guest. • Overseeing the opening and closing of restaurant operations on daily basis and also helped the supervisor for the monthly inventory. • Reported to Restaurant Manager for Daily operations. • Oversee the tables that was assigned to us on a daily basis. • Order taking for the guest. • Overseeing the opening and closing of restaurant operations on daily basis and also helped the supervisor for the monthly inventory.

Guest Service Agent

• Dec 2013 - May 2014

• Reported to the Duty manager. • Understood the operations of the Front office Department in the hotel and the importance of the communication with the House keeping in order to have a smooth functioning of operations. • Took initiative in upselling for the room packages. • Reported to the Duty manager. • Understood the operations of the Front office Department in the hotel and the importance of the communication with the House keeping in order to have a smooth functioning of operations. • Took initiative in upselling for the room packages.

Intern

• Dec 2011 - Apr 2012

Have successfully completed internship in all four core departments of the hotel. Have successfully completed internship in all four core departments of the hotel.