Rishi Kalia
Field Service Technician at Wirecomm, a UniTek Global Services Company- Claim this Profile
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Bio
Experience
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Wirecomm, a UniTek Global Services Company
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Canada
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Telecommunications
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1 - 100 Employee
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Field Service Technician
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Feb 2018 - Present
Installed new equipment and explained operation and routine maintenance protocols to customers. • Working on both application software and hardware products. • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality. • Managed on-site and off-site installation, repair, maintenance and test tasks. • Operate, install, maintain, and troubleshoot local area networks, wide area networks, and connection to the Internet. tools and power equipment according to company safety procedures. • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks. • Reviewed technical documentation to complete equipment maintenance and repair • Install, adjust and repair various types of telecommunication cables example Cat5E/Cat6. • Attend workshops and team meetings to maximize technical knowledge. • Worked with diverse types of weather and ground conditions. • Demonstrated to customers proper methods for operating equipment after it had been installed. • Configure devices [load firmware and programs, update IP, modify settings] • Test, adjust and troubleshoot equipment to ensure proper service for all network systems. Show less
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Education
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Cambrian College
Postgraduate Degree, IT BUSINESS ANALYSIS -
Canadore College
Postgraduate Degree, Mobile applications and development -
Punjab Technical University
Bachelor's degree, Computer Science