Rishi Kalia

Field Service Technician at Wirecomm, a UniTek Global Services Company
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Contact Information
us****@****om
(386) 825-5501
Location
Brampton, Ontario, Canada, CA

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Experience

    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Field Service Technician
      • Feb 2018 - Present

      Installed new equipment and explained operation and routine maintenance protocols to customers. • Working on both application software and hardware products. • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality. • Managed on-site and off-site installation, repair, maintenance and test tasks. • Operate, install, maintain, and troubleshoot local area networks, wide area networks, and connection to the Internet. tools and power equipment according to company safety procedures. • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks. • Reviewed technical documentation to complete equipment maintenance and repair • Install, adjust and repair various types of telecommunication cables example Cat5E/Cat6. • Attend workshops and team meetings to maximize technical knowledge. • Worked with diverse types of weather and ground conditions. • Demonstrated to customers proper methods for operating equipment after it had been installed. • Configure devices [load firmware and programs, update IP, modify settings] • Test, adjust and troubleshoot equipment to ensure proper service for all network systems. Show less

Education

  • Cambrian College
    Postgraduate Degree, IT BUSINESS ANALYSIS
    2017 - 2017
  • Canadore College
    Postgraduate Degree, Mobile applications and development
    2016 - 2016
  • Punjab Technical University
    Bachelor's degree, Computer Science
    2009 - 2013

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