Rishi Abrol

Global Process Owner Procure to Pay at Dentsu Aegis Network
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, GB
Languages
  • English Full professional proficiency
  • Hindi Native or bilingual proficiency

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Leeann Visser

I loved working with Rishi. Unlike many finance people he looked at the whole picture, not just the finance elements. His creative problem solving allowed some great solutions to be found in difficult situations. He was always available when you needed him and patient with people who were not finance experts.

Valentina Bellone

I had the pleasure of working with Rishi at GTA and Kuoni for quite a few years. Rishi is capable of handling multiple key projects at the same time and regardless of deadline and pressure deliver high standards results. Always pleasant and professional. He takes on all assignments with dedication and determination to find suitable solutions.

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Credentials

  • Business Process Improvement
    LinkedIn
    Sep, 2020
    - Nov, 2024

Experience

    • United Kingdom
    • Advertising Services
    • 700 & Above Employee
    • Global Process Owner Procure to Pay
      • May 2018 - Present

      •Lead the Procure to Pay process tower for the global Microsoft Dynamics 365 deployment across both media, creative and project business models•Liaise across multiple subject matter experts covering various disciplines to define pragmatic and standard processes supported effectively by the global Microsoft Dynamics 365 solution•Lead key Microsoft Dynamics 365 deployment activities covering the Procure to Pay process tower (global design, process improvements, ERP global asset collateral, training, test scripts, reporting requirements, master data design principles)•Partner with regional deployment teams to drive adoption of the global design, identify TLS requirements and strategically support change management efforts•Partner with key stakeholders to define key design principles, including policy requirements, necessary to the support processes post ERP deployment•Build global process design for all P2P systems in the target system architecture.•Own the P2P policy and maintain continuous changes through partnership with global finance organisation. •Actively sponsor and authorize changes to global design and architecture of P2P systems (D365, Coupa, Bellin, Concur, D365 time sheets and non media projects) • Conduct cost befit analysis, global impact of the change and strategic fit.

    • Switzerland
    • Travel Arrangements
    • 1 - 100 Employee
    • Global Process Owner (P2P)
      • Jan 2016 - May 2018

      • Publish monthly Dashboards to the SLT made up of CFOs and VPs. • Run Steering committee meetings and liaise with Project Management Office to keep various finance projects in line with the deadlines set by PMO• Ensure project timelines are in line with the toll gates assigned by the PMO• Responsible for a smooth end-to-end Purchase to Pay Process. • Engage with finance champions over 8 different office locations to standardize processes• Ensure best practices are adopted and set processes follow global organisational structure. •Drive improvements and standardization across business areas. • Ensure documentation reflects current process at all times. • Achieve automation and drive robotics to reduce cost of transactional activities • Ensure KPI are within set targets and anticipate any deviance • Manage finance systems requirements and approve change requests• Ensure the process reflects the activities carried out by retained and outsourced teams.• Accountable for providing transparency and achieving benchmark performance. Manage the day to day BAU interaction with outsourced provider at business area level. • Ensure working to SLAs and Ensure SLA targets are met. • Budget responsibility for AP team. • Responsible for managing the AP relationship with out Outsourced Partner. Monitor Supplier and Customer compliance with the obligations of the Set of Agreements.• Monitor Supplier contract-level deliverable commitments. • Ensure audit-ability of Supplier processes. • Resolve escalated issues according to the Governance escalation procedures. • Approve (or decline) all work order requests that are in excess of pre-established expenditure amounts or circumstances. • Evaluate Performance Credits.

    • Global Accounts Payable Manager
      • Jan 2009 - Jan 2016

      About the Role – My current role has evolved over the last couple of years. I am currently responsible for bringing overall process improvement by taking various initiatives and by supporting various ongoing projects. I work closely with Finance & Business stakeholder and am responsible for overall performance of the AP outsourced service providers• Improve performance by taking various process improvement initiatives• Managing performance & relationship with two Shared service providers• Review Service level agreements (SLAs) with the AP shared service providers processing 300,000 supplier invoices per month• Prepare requirements and case studies / business cases for system / process related improvements• Work with various business units and service providers to deliver system changes and improvements in processes• Generate reports / KPIs for Finance Leadership team• Responsible for management of P2P processes and ensuring policies, processes and operating procedures are clearly defined and followed• Provide SLA summary every month, highlighting the SLAs that have failed• Partner with different business units like sourcing, reservations and operations team within the company to support issues related to processes• Support the various project teams with ongoing projects• Act as point of contact for shared service providers for performance / system related issues• Act as point of contact for escalated AP queries from suppliers as well as businesses• Work with finance systems team to resolve and fix system issues using the Jira platform• Work with Salesforce systems team to provide requirements for improvements in functionality and act as a champion for finance related requirements

    • United Kingdom
    • Travel Arrangements
    • 700 & Above Employee
    • Assistant Manager - Finance
      • Feb 2004 - Sep 2009

      Accounts Payable Responsibilities:• Key Account Manager for Gulliver Travel Associates - GTA• Managing 9 Sub-processes of Accounts Payable for GTA• Heading AP Department which is processing 300 K cost of sales & expense invoices a month, this on the behalf of GTA• Handling a team of 80 employees and processing the invoices & payments as per SLA with Business• Conduct yearly performance appraisals for supervisors and provide feedback for improvements• Dealing with escalated supplier queries, including legal cases, service disruptions /escalations• Liaising with different business units to resolve system issues resulting in process inefficiencies • Define yearly business continuity plans• Defining detailed project requirements including processes, skills, processing volumes, service levels & performance criteria, when required • Generate monthly KPIs & report weekly quality trends to business owners. • Steering continuous process improvement• Coordinating for delivering classroom training for new hires• Assisting the Compliance Team and External Auditors for SOX auditsAccounts Receivables Responsibilities:• Key Account Manager for Gulliver Travel Associates - GTA• Managing 4 Sub-processes of Accounts Receivables for GTA• Ensure the age of debt is within agreeable limits; this for an average monthly receivable amounting to £ 50 million (3 k clients)• Manage team of credit controllers to ensure statement of outstanding is sent out to offenders on time• Ensure timely collection reminders are generated and chased • Business partner with sales team to escalate non-payment issues including black listing clients, when applicable• Ensure any disputes / queries are resolved swiftly, escalating when necessary• Ensure cash allocation is done timely• Monitor and reduce unallocated cash balances in holding accounts • Ensure invoice run process is completed timely• Generate KPIs for management, highlighting achievements and areas of focus

Education

  • Indira Gandhi National Open University
    B.A, Economics
    1998 - 2001
  • National Institute of Information Technology
    Advance Computing, Computer Science
    1998 - 2000

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