Rishal Sait
Project Manager at Canadian Payroll Services- Claim this Profile
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English Full professional proficiency
Topline Score
Bio
Leonel Fuentes
I worked with Rishal at the Cleveland Clinic Abu Dhabi. I enjoyed working with him as he had a positive attitude and excellent implementation and troubleshooting skills. Rishal was tasked with supporting all third-party non-Epic applications for the Pharmacy Department. He worked closely with our third-party vendors, such as BD for Pyxis and Greenrain for Pharmacy Benefit Management. Working and collaborating with Rishal was great as the new automated features for pharmacy were introduced in phases. He was able to project manage the upgrades and new implementations. I really appreciate the bond we had as colleagues and would definitely work with him in the future if an opportunity presented itself.
LinkedIn User
Good understanding of situation, good background knowledge and adapting quickly to new situations. Also performs well and calm under pressure. I recommend!
Leonel Fuentes
I worked with Rishal at the Cleveland Clinic Abu Dhabi. I enjoyed working with him as he had a positive attitude and excellent implementation and troubleshooting skills. Rishal was tasked with supporting all third-party non-Epic applications for the Pharmacy Department. He worked closely with our third-party vendors, such as BD for Pyxis and Greenrain for Pharmacy Benefit Management. Working and collaborating with Rishal was great as the new automated features for pharmacy were introduced in phases. He was able to project manage the upgrades and new implementations. I really appreciate the bond we had as colleagues and would definitely work with him in the future if an opportunity presented itself.
LinkedIn User
Good understanding of situation, good background knowledge and adapting quickly to new situations. Also performs well and calm under pressure. I recommend!
Leonel Fuentes
I worked with Rishal at the Cleveland Clinic Abu Dhabi. I enjoyed working with him as he had a positive attitude and excellent implementation and troubleshooting skills. Rishal was tasked with supporting all third-party non-Epic applications for the Pharmacy Department. He worked closely with our third-party vendors, such as BD for Pyxis and Greenrain for Pharmacy Benefit Management. Working and collaborating with Rishal was great as the new automated features for pharmacy were introduced in phases. He was able to project manage the upgrades and new implementations. I really appreciate the bond we had as colleagues and would definitely work with him in the future if an opportunity presented itself.
LinkedIn User
Good understanding of situation, good background knowledge and adapting quickly to new situations. Also performs well and calm under pressure. I recommend!
Leonel Fuentes
I worked with Rishal at the Cleveland Clinic Abu Dhabi. I enjoyed working with him as he had a positive attitude and excellent implementation and troubleshooting skills. Rishal was tasked with supporting all third-party non-Epic applications for the Pharmacy Department. He worked closely with our third-party vendors, such as BD for Pyxis and Greenrain for Pharmacy Benefit Management. Working and collaborating with Rishal was great as the new automated features for pharmacy were introduced in phases. He was able to project manage the upgrades and new implementations. I really appreciate the bond we had as colleagues and would definitely work with him in the future if an opportunity presented itself.
LinkedIn User
Good understanding of situation, good background knowledge and adapting quickly to new situations. Also performs well and calm under pressure. I recommend!
Credentials
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Enterprise Design Thinking Practitioner
IBMMay, 2018- Nov, 2024 -
IBM Blockchain Consulting
IBMMay, 2018- Nov, 2024 -
IBM Blockchain Essentials
IBMMay, 2018- Nov, 2024 -
HL7 Control Specialist
Health Level Seven InternationalSep, 2015- Nov, 2024 -
IT Information Library Foundations Certification (ITIL)
AXELOS Global Best PracticeMay, 2020- Nov, 2024 -
Project Management Professional (PMP)
Project Management InstituteJun, 2020- Nov, 2024 -
CompTIA A+
CompTIAAug, 2020- Nov, 2024 -
CompTIA IT Operations Specialist (CIOS)
CompTIAOct, 2020- Nov, 2024 -
CompTIA Network+
CompTIAOct, 2020- Nov, 2024 -
CompTIA Secure Infrastructure Specialist – CSIS
CompTIAOct, 2020- Nov, 2024 -
CompTIA Security+
CompTIAOct, 2020- Nov, 2024 -
CPHIMS
HIMSSDec, 2014- Nov, 2024
Experience
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Canadian Payroll Services
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Canada
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Human Resources Services
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1 - 100 Employee
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Project Manager
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Nov 2021 - Present
• Lead a team of 6 full-time professionals, including talented Developers and QA experts, cultivating a culture of collaboration and driving exceptional performance. • Execute strategic projects, aligning them with company goals, and driving successful outcomes. • Spearheaded a Data Migration project, seamlessly transferring three databases from legacy generation systems to Enterprise Salesforce. This complex initiative, valued at 600K USD, moved end users from legacy databases and UI to a cloud environment. • Led the implementation of an automated data upload interface, enabling the seamless transfer of insured members' information to the regulatory authority. This project, valued at 20K USD, enhanced efficiency and compliance. • Currently overseeing the implementation of an online portal specializing in front-end data entry, bridging the gap between Pharma vendors and end users. This transformative project, valued at 200K USD, streamlines processes and improves UX. • Collaborated closely with technical teams and end users to identify gaps, document field mappings, and define migration and design specifications, ensuring accurate and effective project execution. • Proficiently create comprehensive project plans, schedules, Work Breakdown Structures (WBS), risk registers, and milestone charts, ensuring efficient project management and timely delivery. • Expertly utilize tools like Confluence, Jira, Balsamiq, and Gliffy for documenting project specifications, tracking tasks, create wireframes, and design workflows. • Effectively manage project documentation in centralized repositories such as Sharepoint and GitHub, ensuring easy access and version control. • Conduct impactful demos of integrated digital transformation projects, showcasing the value of integration and driving stakeholder buy-in. Clients: AmerisourceBergen Skills: Confluence, Jira, Slack, Smartsheets, Balsamiq, Gliffy, MS Project, Visio, Project resourcing, scheduling and budgeting, Salesforce Show less
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GHI Systems
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United Arab Emirates
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Project Manager
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Sep 2019 - Sep 2021
• Successfully delivered strategic projects by leading a high-performing team of 7 full-time employees (FTEs), leveraging diverse skills (devs, QA, analysts). • Spearheaded the seamless rollout of electronic reimbursement applications to more than 150 customers, showcasing exceptional project execution skills. The estimated turnkey value for these applications was 2M USD, reflecting the significant impact on revenue generation. • Led implementation of comprehensive reimbursement solutions, achieving a 90% digitization rate for major facilities. Streamlined operations and ensured regulatory compliance. • Successfully collaborated with government entities to design and implement an Encounter submission portal across 15 facilities. This transformative project, valued at 1M USD, facilitated streamlined data exchange, improved data accuracy, and enhanced operational efficiency, ultimately benefiting both the facilities and the government agencies. • Led and Implemented robust dashboard reporting solutions, providing real-time insights and enabling data-driven decision-making. • Fostered a productive environment, bridging the gap between development, QA, and end users. • Showcased meticulous planning and organization skills by creating a Project Charter, developing a comprehensive project plan and documenting a detailed Work Breakdown Structure (WBS). These efforts ensured project alignment, resource allocation, and timely execution, leading to successful outcomes. • Conducted impactful demos and presentations, showcasing digital transformation potential and driving ROI for stakeholders. • Exhibited strong project management, leadership, technical and communication skills. Consistently exceeded expectations, driving business growth. Clients: National Medical Centre, Cleveland Clinic, Ministry of Health KSA, Rivoli Enterprises, Epic Systems. Skills: Jira, Confluence, Slack, Skype, Gliffy, MS Project, Wireframes, MS Sharepoint. Show less
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IBM
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Application Consultant - Project Initiatives
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Nov 2015 - Aug 2019
• Led and delivered project initiatives encompassing design, planning, delivery, implementation, and support, achieving successful outcomes. • Served as the service owner for 12+ IT software services, spearheading digital transformation efforts and actively participating in complex transformational project teams. • Led the three-phase project of a mission-critical application (Reimbursements) in a ThinApp environment. • Phase one improved productivity by 50% and introduced new features. • Phase two successfully automated the Prior Authorization process, reducing pharmacy waiting time by 50% and increasing the Prior Authorization rate by 40%. • Phase three automated claims submission workflow, resulting in an 80% increase in daily claims submission rate and reduced denial rates to 2-4%. • Implemented automated temperature monitoring systems, ensuring precise control and monitoring of critical environments. • Successfully executed a mission-critical IT application upgrade, optimizing facility-wide efficiency and receiving recognition for milestone achievement. • Managed end-to-end project lifecycle from initiation to closing, strictly adhering to PMO and ITIL standards, and ensuring compliance with SLAs for requests, incidents and change tickets. • Utilized IBM design thinking workshops to analyze customer requirements, conduct feasibility studies, and present comprehensive technical solutions. • Fostered collaboration between technical and non-technical teams, translating user requirements into technical specifications and driving project success. • Cultivated strong stakeholder relationships, consistently meeting expectations and driving project efficiency. Clients: Cleveland Clinic, Epic Systems. Skills: Design thinking workshops, mind mapping, negotiation, planning, IBM ISM, IBM Maximo, MS Sharepoint, virtual machines, thinapp environments, stakeholder management, technical infrastructure experience, analytical skills, ITIL, and application expertise. Show less
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Yousuf Mahmood Hussain, Bahrain
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Bahrain
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Hospitals and Health Care
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1 - 100 Employee
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Solutions Project Manager
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Mar 2014 - Oct 2015
• Aligned project deliverables with business objectives, architecting innovative solutions to address customer challenges and demonstrate the value of digital transformation for maximizing ROI.• Managed a team of 6 full-time employees (FTEs) which included integration specialists, service engineers, and financial specialists, fostering collaboration and achieving key measurable goals for customers.• Led and implemented a Decentralized Medication Management system at Bahrain Defence Force hospital, reducing time to first dose by 70% by replacing the traditional Ward stock mechanism with an integrated online profile medication distribution system, and reduced outpatient pharmacy waiting time by 60%. Project value: 8M USD.• Led and implemented a Decentralised Medication Management system at Bahrain Cardiac Centre Hospital increasing Inpatient on-floor medication stock available in non-profile mode by 90%. Project value of 350K USD.• Led a pilot project at the Ministry of Health demonstrating the benefits of Digital Transformation of medication management and reducing medication inventory usage by 30% through medication control and unhandled expiry.• Led project implementations, ensuring adherence to budget and timelines, resulting in successful project completions and customer satisfaction.• Advised customers on best practices for implementation, leveraging industry expertise to develop policies and procedures aligned with local and international standards.• Established an ITIL-compliant support framework, defining escalation parameters and criteria for efficient issue resolution.• Provided strategic consulting to customers on implementation strategies, ensuring adherence to project timelines, budget constraints, and quality standards.Clients: Bahrain Defence Force Hospital, Bahrain Cardiac Centre, Ministry of Health.Skills: Techno-commercial, Stakeholder Management, MS Project, Budgeting, Negotiation, Project Planning and Scheduling, Mentorship, MS Visio. Show less
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System Analyst
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Mar 2010 - Mar 2014
• Successfully delivered projects, optimizing workflows and enhancing operational efficiency for customers.• Led a team of 4 full-time employees (FTEs), ensuring effective project execution and achieving project objectives.• Oversaw the digital transformation of Radiology imaging by implementing Picture Archiving and Communication Systems, reducing X-ray film usage by 95% and delivering a project value of 1M USD.• Led the implementation of Cardiovascular Information Systems, automating data capture through structured reporting and reducing the door-to-balloon time by 50% delivering a project value of 1M USD.• Led the custom integration of CVIS and modalities. The integration enabled worklist management which cut down data entry on modalities by 80% thereby subsequently reducing errors.• Successfully executed a Data Migration Project from MySQL to SQL databases, reducing data entry duplication by 80%. Project value: 20K USD.• Led technical installations, integrations, and service of IT systems, ensuring seamless implementation and adherence to project timelines.• Demonstrated and trained end users on newly implemented solutions, driving smooth user adoption and maximizing organizational benefits.Clients: Bahrain Defence Force Hospital. Bahrain Specialist Hospital. Ministry of Health, International Hospital of Bahrain, Bahrain Cardiac Centre.Skills: Project planning, Technical expertise, Stakeholder Management, MS Project, Project Scheduling, Presentations, MS Visio, Gantt charts, Analytical skills. Show less
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CGIS
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Bahrain
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IT Support Internship
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Oct 2009 - Feb 2010
• Proving user desktop support, addressing software and hardware issues, and resolving user inquiries. • Configure and maintain MS Exchange email systems, including POP3 and IMAP protocols, manage user accounts, and troubleshoot email-related problems. • Administration of MS Active Directory for user management, and group policy management. • Configure and maintain DNS and DHCP servers. Reserve static IPs as necessary. • Configure and maintain subnets. • Configure and maintain the ISA firewall server. • Providing deskside support to end users, assisting with hardware installations, and software deployments, and resolving technical problems encountered by users. • Configure and monitor regular backups of Windows systems and user data. Skills: MS Windows, MS Active Directory, DHCP, Network administration, SQL, Time management, Ticket management, Communication and customer service. Show less
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Education
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2005 - 2009
TKM College of Engineering , Kollam
Bachelor of Engineering - BE, Computer Science -
2020 - 2020
Udemy
ITIL V4, ITIL -
2020 - 2020
Udemy
PMP, Project Management -
2015 - 2015
Health Level Seven International
HL7 Control Specialist, HL7 -
2014 - 2014
HIMSS
CPHIMS, Health Care IT -
2009 - 2011
Mahatma Gandhi University
Master of Business Administration (M.B.A.), Business, Management, Marketing, and Related Support Services -
1993 - 2005
Indian School
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