Head of Department IT,SAP & E-commerce

• Jan 2023 - Present

As an Head of Department of SAP,IT & E-Commerce, will participate in SAP implementation & rollout projects & SAP support & maintenance projects. Based on requirements analysis, will prepare functional designs, system configuration, perform relevant testing and deployment of the designed business solution

Manager SAP & IT Software's

• Apr 2017 - Dec 2022

Architected SAP solutions by prioritizing simplicity, appropriate scale, resiliency and maintainability.Managed customer expectations and relationships through easily understood explanations and clear communication.Identified and resolved defects by developing test strategies, testing tools and test scripts.Implemented new ERP systems based on accounting requirements and user needs, assisting with system builds, testing and deliverables.Analyzed existing systems and databases and recommended enhancements to solve business needsCollaborated with upper management to drive strategy and implement new processes.Solved functional and technical obstacles and worked closely with project team from different streams.Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.Designed deployment automation solutions to expedite implementation of SAP solutions.Analyzed work to generate logic for new systems, procedures and tests.Designed and developed forward-thinking systems that meet user needs and improve productivity.Corrected, modified and upgraded software to improve performance.Designed, developed, modified and debugged programs.Optimized dust, temperature and humidity controls for installed systems.Active Directory implementation and administrationImplementing and maintaining Group policy Installation and administration of Microsoft Windows XP, Windows server 2000, Windows server 2003, Windows vista, Windows 2008 Server, Windows 7,Windows 8 and Windows 2012 Server Show less

Assistant It Manager

• Apr 2016 - Mar 2017

Senior Information Technology Associate

• Dec 2013 - Mar 2016

IT Support Assistant

• Mar 2013 - Nov 2013

Provided technical support for hardware/software configurations and applications Designed, planned and implemented Group Policy, delegation strategies and OU structure Implemented and managed IP Addressing; configured TCP/IP addressing on a server Installed, configured, and provide troubleshooting for Server 2003. Provided technical support for hardware/software configurations and applications Designed, planned and implemented Group Policy, delegation strategies and OU structure Implemented and managed IP Addressing; configured TCP/IP addressing on a server Installed, configured, and provide troubleshooting for Server 2003.