Rishabh Mann

Infrastructure Architect and PKI System Admin at BankID BankAxept AS
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Contact Information
Location
Oslo, Oslo, Norway, NO
Languages
  • English Native or bilingual proficiency
  • Hindi Native or bilingual proficiency
  • Nynorsk, Norwegian Limited working proficiency

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Experience

    • Norway
    • Financial Services
    • 100 - 200 Employee
    • Infrastructure Architect and PKI System Admin
      • Mar 2022 - Present
    • Norway
    • Financial Services
    • 1 - 100 Employee
    • PKI System Admin
      • Dec 2019 - Dec 2022
    • United Arab Emirates
    • Business Supplies & Equipment
    • System Administrator
      • Feb 2018 - Dec 2019

      Role involves: Subject Matter Expert in PKI-HSM in Nets Norway 1. Automation and Configuration management using Ansible and Puppet 2. Splunk Administration. 3. Storage Administration. 4. Unix system administration. 5. PKI adminstration.Working on Unicert, Entrust and Openssl PKI. 6.Working on HSMs. Role involves: Subject Matter Expert in PKI-HSM in Nets Norway 1. Automation and Configuration management using Ansible and Puppet 2. Splunk Administration. 3. Storage Administration. 4. Unix system administration. 5. PKI adminstration.Working on Unicert, Entrust and Openssl PKI. 6.Working on HSMs.

    • Specialist Engineer – PKI-HSM-CMS at HCL Norway
      • Sep 2014 - Feb 2018

      Subject Matter Expert – PKI-HSM-CMS at HCL Norway Working majorly on 3 technologies, involving Microsoft's PKI, Safenet's HSMs (LunaSA and PSE) and HID ActivID Card Management Systems. in one of the biggest bank of Norway (DNB) Roles: • Designing, configuring and migrating PKI environment for the client. • Operational activities and level 3 support for PKI environment for the client. • Designing and configuring E-platform HSMs environment (LunaSA and Protect Server HSM) for the client. • Operational tasks and level 3 support for E-platform HSMs. (responsible for OTP validation in online-banking) • Contribution to the SOPs, Runbooks, Technical Documents and other Project Deliverables. Mentoring Offshore team members. Regular Quarterly Presentations to entire team on new Technical topics. • Sharing weekly updates with client in weekly client F2F meeting. • Creating new Incident Management process for the PKI and HSMs.. • Immediate notification of the Suspected Potential issues and suggesting remedial actions for PKI and HSMs. • Support ActivID’s CMS by HID global in client (DNB) environment. • CRM Tool - BMC Remedy FixIT Show less

    • Netherlands
    • Construction
    • Associate Engineer
      • Sep 2012 - Sep 2014

      Provide post sales technical assistance to our customers and partners, with a focus on AMER. Primaryproduct focus as SafeNet’s Hardware Security Modules (HSMs- LunaSA and Protect Server HSMs). Support was provided via email, Web, phone, in-house- and on-site visits • Helping clients implementing the PKI solution in the form of HSM and further providing post implementation level 2 technical assistance which includes coding troubleshooting. • Support our customers on SafeNet technical Level-2 and Level 3 product issues. • Work as part of a global support team. • Reproduce issue in local environment (lab) as required, maintain local lab. • Test and provide workaround/hotfix to customer. • Develop Diagnostic tools and utilities and product samples. • Replicating and simulating client issues, finding bugs in products and fixing them. Real Time Analysis and Simulations. • Writing User documentation manual. • Providing in-house training to internal clients (other departments) and team members. • CRM TOOLS – ONYX, Salesforce and Siebel. • Keep customer informed until resolution. • Ensure overall customer satisfaction. Show less

Education

  • Maharaja Surajmal Institute Of Technology
    B-Tech, Computer Engineering
    2008 - 2012

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