Rish Shellard
Adoption & Change Management Consultant at Exception- Claim this Profile
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Bio
Credentials
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ISEB test management (non certified)
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Management in Leadership
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Prince 2 Practitioner
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Workplace Coaching
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Experience
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Exception
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IT Services and IT Consulting
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Adoption & Change Management Consultant
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Mar 2023 - Present
To engage with stakeholders across all levels of customer organisation to ensure that the business is prepared to accept and adopt new technology and processes. Provide assistance to execute comprehensive business change, transition, and post-implementation support strategies. To engage with stakeholders across all levels of customer organisation to ensure that the business is prepared to accept and adopt new technology and processes. Provide assistance to execute comprehensive business change, transition, and post-implementation support strategies.
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Bristol City Council
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United Kingdom
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Government Administration
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700 & Above Employee
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Change Lead
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Dec 2019 - Feb 2023
Heading the ACM team at heart of delivering MS365 and Digital transformation throughout the organisation.Working closely with technical teams and partners including Microsoft to deliver a culture of change and new ways of working.Achievements Develop and implement Change Network community ensuring engagement and impact assessment of project delivery Developing of promotion and learning events Working with Staff led groups championing the needs of the wider organisation Commitment and delivery in ensuring unconnected offline staff are engaged, trained and actively use the new HR system. Development and delivering hardware distribution strategy during COVID restrictions
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Change & Engagement Project Manager
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Sep 2018 - Dec 2019
I am providing a critical customer facing role, facilitating the cultural change and implementation of an organisation-wide, multi-faceted transformation HR system. Extensive stakeholder analysis ensuring engagement and impact assessment of project delivery Creating and leading organisation wide Service User Group championing the needs of the wider organisation Commitment and delivery in ensuring unconnected offline staff are engaged, trained and actively use the new HR system. Developing and delivering promotion events Development of all supporting marketing/comms and training plans and materials
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Business Change and ICT Resource Manager
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Sep 2016 - Sep 2018
Responsibilities: Capacity Planning, management and allocation End to end recruitment of contract and permanent ICT and Business Change resources Process DevelopmentAchievements: Ensuring project teams and projects are fully resourced Provision of management information
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ICT Portfolio Manager
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May 2011 - Jan 2016
Capacity Planning, management and allocation Project reporting, financial reporting QA of Project Documentation and Project Plans Coaching/mentoring staff PM’s and PSO staff Recruitment of Permanent and contract resource Process Development
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ICT Resourcing (Service Integration) Manager
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May 2010 - Jun 2011
Managing the ICT Projects Team 10+ ICT Project ManagersSetting up ICT PM team structure and processesCapacity Planning, management and allocationProject reporting, financial reportingQA of Project Documentation and Project PlansCoaching/mentoring staff PM’s and PSO staffRecruitment of Permanent and contract resourceProcess Development
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Projects Team Leader
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Jan 2007 - Jun 2010
Project Management for a variety of IS/IT projects for City Development DepartmentLine Management of 5+ IS/IT project managers and 2 x PSO’s; performance and attendance management, resource allocation, budget and contract reviews and setting and reviewing service objectives
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Project Manager
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Jul 2000 - Jun 2010
Project Management of ICT Projects:Museum of Bristol, Burial Management System, Replacement Harbour Management System projects, bidding and delivery of a £250,000 web-based lottery funded Museum Digitisation Project http://www.discoveringbristol.org.uk/Requirements Analysis and scoping of IT requirements throughout Directorate.
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EDS
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Brazil
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Commercial and Industrial Machinery Maintenance
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1 - 100 Employee
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Developer (Intern)
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Jul 1998 - Jul 1999
Requirements analysis, design, development and testing of an IT system to facilitate the electronic build of the Eurojet EJ200, this involved producing; technical specifications, testing strategy, communications plan and development of modules using Oracle Developer. Requirements analysis, design, development and testing of an IT system to facilitate the electronic build of the Eurojet EJ200, this involved producing; technical specifications, testing strategy, communications plan and development of modules using Oracle Developer.
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PARSONS BRINCKERHOFF
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Australia
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Industrial Machinery Manufacturing
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1 - 100 Employee
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Senior Administrator
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Mar 1995 - Oct 1996
Implementing systems. PA support to Directors Bid preparation Implementing systems. PA support to Directors Bid preparation
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Imperial Business Systems
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Software Development
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1 - 100 Employee
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Administrator
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Mar 1990 - Feb 1994
Office administrator at a software house Helpdesk support PA to directors Office administrator at a software house Helpdesk support PA to directors
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Education
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1996 - 2000
University of the West of England
BA System Analysis (Hons) 2:1, Systems/Business Analysis and Development, Project Manager
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