Experience

Horizontal

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Sr.IT Lead

  • Jan 2021 - Present



ALLOT GROUP

• Computer Networking

• Regional Sales Manager

  • Mar 2019 - Jan 2021



Creative Infotech Solutions Pvt. Ltd.

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• AREA SALES MANAGER

  • Mar 2015 - Mar 2019



ITC Limited

• India
• Manufacturing
• 700 & Above Employee

• IT Manager

  • Jan 2015 - Mar 2015

  Managing IT at ITC fortune Dahej Managing IT at ITC fortune Dahej



Diamond Infosystems Ltd

• India
• IT Services and IT Consulting
• 1 - 100 Employee

• Service Delivery Manager

  • Feb 2011 - Jan 2015

   Managing resources to meet daily delivery schedules.  Provide consulting service in the area of Security and Strategy Architecture, Design & Implementation of Network & Data Centers, Security testing, Security Audits, Business Continuity & Availability – Security Perspective.  Effectively managing multiple orders to ensure that they are delivered on time, within budget and to the Clients satisfaction.  Providing guidance to subordinates on company goals and policy… Show more  Managing resources to meet daily delivery schedules.  Provide consulting service in the area of Security and Strategy Architecture, Design & Implementation of Network & Data Centers, Security testing, Security Audits, Business Continuity & Availability – Security Perspective.  Effectively managing multiple orders to ensure that they are delivered on time, within budget and to the Clients satisfaction.  Providing guidance to subordinates on company goals and policy.  Monitoring staff to ensure the prompt resolution to all client queries.  Building strong, lasting client relationships with clients.  Communicating complex technical concepts to clients.  Ensuring that projects are completed on time  Liaoning with IT organization heads and Business heads in order to ensure Compliance Standards across all locations are met.  Ensuring Compliance Adherence Responsibility of entire clients across several locations.  Facilitate steering committee reviews of the programs and accounts;  Devised and Implemented Enterprise Wide Information Security Risk Management Program  Successfully implemented Organization wide Vulnerability Assessment Process. Show less  Managing resources to meet daily delivery schedules.  Provide consulting service in the area of Security and Strategy Architecture, Design & Implementation of Network & Data Centers, Security testing, Security Audits, Business Continuity & Availability – Security Perspective.  Effectively managing multiple orders to ensure that they are delivered on time, within budget and to the Clients satisfaction.  Providing guidance to subordinates on company goals and policy… Show more  Managing resources to meet daily delivery schedules.  Provide consulting service in the area of Security and Strategy Architecture, Design & Implementation of Network & Data Centers, Security testing, Security Audits, Business Continuity & Availability – Security Perspective.  Effectively managing multiple orders to ensure that they are delivered on time, within budget and to the Clients satisfaction.  Providing guidance to subordinates on company goals and policy.  Monitoring staff to ensure the prompt resolution to all client queries.  Building strong, lasting client relationships with clients.  Communicating complex technical concepts to clients.  Ensuring that projects are completed on time  Liaoning with IT organization heads and Business heads in order to ensure Compliance Standards across all locations are met.  Ensuring Compliance Adherence Responsibility of entire clients across several locations.  Facilitate steering committee reviews of the programs and accounts;  Devised and Implemented Enterprise Wide Information Security Risk Management Program  Successfully implemented Organization wide Vulnerability Assessment Process. Show less



CMS Info Systems

• India
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Group Leader

  • Sep 2004 - Feb 2011

  April-2008- Jan-2011 working as a Group Leader. Handling 108 Engineers in Baroda, Surat and Vapi Location. Handling around 60 Customers in Baroda, Surat and Vapi Location. April/2007- March-2008 – Multiple Small Business Clients – as a Team Leader. Handling IT Infrastructure for 5 different customers with their Server and Desktop. Nov-2005 –March- 2007 – in field as a Sr. Engineer - Provide OS and hardware, support monitoring and compliance management for over 200… Show more April-2008- Jan-2011 working as a Group Leader. Handling 108 Engineers in Baroda, Surat and Vapi Location. Handling around 60 Customers in Baroda, Surat and Vapi Location. April/2007- March-2008 – Multiple Small Business Clients – as a Team Leader. Handling IT Infrastructure for 5 different customers with their Server and Desktop. Nov-2005 –March- 2007 – in field as a Sr. Engineer - Provide OS and hardware, support monitoring and compliance management for over 200 Desktop and Server Windows 2000/2003 application servers on Dell, HP, IBM, and Lenovo and assemble hardware. June 2005 – Oct 2005 – Suzlon Energy Ltd (Vododara site) as a Sr.Customer Support Engineer. Looking after Windows Server 2003, Post Master Server, Trend Micro Server, Desktop with Operating System WINXP / WIN2K, Maintaining of Laser, DeskJet Printers, Local Area Network like Switch, Hub, and LL-Modem. Structure Cabling in five different locations. Providing Support for front-end application liked SAP. In-House developed system on URL. Co-ordination of Vendors related for Lease line. Apr 2005 – May 2005 - KOTAK BANK AND KOTAK FINANCE LTD (Vadodara site) as a Sr.Customer Support Engineer. : Looking after Windows NT4.0 Server, Desktop with Operating Systems WINXP / WIN2K, Providing Support for front-end application liked Open Office. In-House developed system on URL. Maintaining of Laser, DeskJet & Dot Matrix Printers, and Local Area Network likes Switch, Structure Cabling. Co-ordination of Vendors related to Lease line & other peripherals. Sep-2004- March 2005 Client: - IPCL (Reliance Vadodara site) as a Sr.Customer Support Engineer Looking after Desktop PCs, Laser Printers, Inkjet Printers and Entire Network, including Local Area like Switch, Structure Cabling and Wide Area Network, with online co-ordination to their Corporate Office. I was responsible to prepare & maintain Daily, Weekly & Monthly records. Show less April-2008- Jan-2011 working as a Group Leader. Handling 108 Engineers in Baroda, Surat and Vapi Location. Handling around 60 Customers in Baroda, Surat and Vapi Location. April/2007- March-2008 – Multiple Small Business Clients – as a Team Leader. Handling IT Infrastructure for 5 different customers with their Server and Desktop. Nov-2005 –March- 2007 – in field as a Sr. Engineer - Provide OS and hardware, support monitoring and compliance management for over 200… Show more April-2008- Jan-2011 working as a Group Leader. Handling 108 Engineers in Baroda, Surat and Vapi Location. Handling around 60 Customers in Baroda, Surat and Vapi Location. April/2007- March-2008 – Multiple Small Business Clients – as a Team Leader. Handling IT Infrastructure for 5 different customers with their Server and Desktop. Nov-2005 –March- 2007 – in field as a Sr. Engineer - Provide OS and hardware, support monitoring and compliance management for over 200 Desktop and Server Windows 2000/2003 application servers on Dell, HP, IBM, and Lenovo and assemble hardware. June 2005 – Oct 2005 – Suzlon Energy Ltd (Vododara site) as a Sr.Customer Support Engineer. Looking after Windows Server 2003, Post Master Server, Trend Micro Server, Desktop with Operating System WINXP / WIN2K, Maintaining of Laser, DeskJet Printers, Local Area Network like Switch, Hub, and LL-Modem. Structure Cabling in five different locations. Providing Support for front-end application liked SAP. In-House developed system on URL. Co-ordination of Vendors related for Lease line. Apr 2005 – May 2005 - KOTAK BANK AND KOTAK FINANCE LTD (Vadodara site) as a Sr.Customer Support Engineer. : Looking after Windows NT4.0 Server, Desktop with Operating Systems WINXP / WIN2K, Providing Support for front-end application liked Open Office. In-House developed system on URL. Maintaining of Laser, DeskJet & Dot Matrix Printers, and Local Area Network likes Switch, Structure Cabling. Co-ordination of Vendors related to Lease line & other peripherals. Sep-2004- March 2005 Client: - IPCL (Reliance Vadodara site) as a Sr.Customer Support Engineer Looking after Desktop PCs, Laser Printers, Inkjet Printers and Entire Network, including Local Area like Switch, Structure Cabling and Wide Area Network, with online co-ordination to their Corporate Office. I was responsible to prepare & maintain Daily, Weekly & Monthly records. Show less



GES Technology Ltd

• Vadodara Area, India

• Customer Support Engineer

  • Nov 2003 - Sep 2004

  Given 600 Desktop warranty supports. Installation of Desktop PC’s as well as Other Peripherals. Maintaining Dot Matrix, Inkjet as well as Laser Printers. Maintenance and Troubleshooting of Desktop PC’s Hardware, Operating Systems and application software. Providing Support for front-end application liked Ms-office, SAP, Lotus Notes, and In-Houses developed System Like CMT, PCS, Portal, ESS etc. Co-Ordination with Customer and Vendors. Given 600 Desktop warranty supports. Installation of Desktop PC’s as well as Other Peripherals. Maintaining Dot Matrix, Inkjet as well as Laser Printers. Maintenance and Troubleshooting of Desktop PC’s Hardware, Operating Systems and application software. Providing Support for front-end application liked Ms-office, SAP, Lotus Notes, and In-Houses developed System Like CMT, PCS, Portal, ESS etc. Co-Ordination with Customer and Vendors.



Royal Infotech

• Vadodara

• Jr. Engineer

  • Jul 2002 - Nov 2003

  Assembling of Computers and Installation of Operating Systems. Maintenance of Desktop PC’s and Printers. Maintenance of Structure Cabling and Network Equipment. Repairing of Peripherals like Floppy Drive, CD ROM Drive. Assembling of Computers and Installation of Operating Systems. Maintenance of Desktop PC’s and Printers. Maintenance of Structure Cabling and Network Equipment. Repairing of Peripherals like Floppy Drive, CD ROM Drive.