Intern

• Aug 2022 - Present

Human Resources Generalist

• Feb 2020 - Present

Responsible for the recruitment and hiring of new and former employees via job fairs and posting positions on various websites. Maintains discretion of sensitive data and confidential information received by both current and potential employees. Compliant with federal, state, and local employment laws and regulations, and recommended best practices. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law. Monitor and update hiring data to maintain company records and create visuals to relay hiring information to other departments within the park. Audits invoices of fundraising groups and reporting discrepancies to the finance team. Build an onboarding framework for new hires to ensure productivity and positive employee experience. Assist with relocation services for new hires moving to Charlotte, NC and provide support and logistics for employees.

Retail Sales Supervisor

• Apr 2016 - Feb 2020

• Greet and assist guests with a friendly and caring attitude. Resolve customer concerns in a swift and accommodating manner.• Ordered, transferred, and merchandise regularly for the company, and performed inventories for all the stores throughout the park.• Restock the store and organize the store to boost sales. • Managed multiple associates and stores within the amusement park and used a leadership strategy that promoted employee retention.

Sales Associate

• Aug 2018 - Sep 2022

• Greet, assist and up-sale customers to maintain high Units Per Transaction and conversion rates. • Analyze sale metrics and monitor key performance indicators to improve sales strategies and support business goals. • Address concerns or questions that guests have regarding the product. Monitor the most popular items and the least popular items in the store to up-sale to customers. • Greet, assist and up-sale customers to maintain high Units Per Transaction and conversion rates. • Analyze sale metrics and monitor key performance indicators to improve sales strategies and support business goals. • Address concerns or questions that guests have regarding the product. Monitor the most popular items and the least popular items in the store to up-sale to customers.

Academic Success Coach/ Graduate Assistant

• Aug 2020 - Jun 2022

Provided professional assistance to the Assistant Director to ensure an efficient and effective operation of the program. Created an inviting and accepting atmosphere for students to grow and make the best out of their college experience by helping students create actionable strategies, develop SMART goals, and gain access to important resources. Responsible for the management and accuracy concerning research projects based on undergraduate student retention and success rates. Kept track of program metrics, progress and accomplishments. Successfully promoted personal growth and leadership skills among a dozen students which contributed to a high retention rate for students who utilized the Academic Success Program.

Food Security Intern

• Jan 2018 - Aug 2018

Helping to raise awareness on food insecurity in the local area. Creating new and innovative ways to get people involved with local vendors and healthy food. Helping to raise awareness on food insecurity in the local area. Creating new and innovative ways to get people involved with local vendors and healthy food.