Music Travel Manager

• Jun 2023 - Present

Travel Touring Specialist

• May 2022 - May 2023

Corporate & Event Travel Manager

• Nov 2021 - May 2022

I facilitated all aspects of travel bookings for clients of the company. Account managing the in-house online booking tool/system which allows clientele to interact and confirm preferred travel itineraries, I then ensured all information is correct prior to issuing. Also working very closely with the Events & Groups division providing the best flight/hotel options for high end large groups traveling for Business or pleasure, whilst considering budgets and clients wants and needs. I go above and beyond to provide services necessary for the client whilst adhering to SLAs and company standards. Show less

Booking Coordinator

• Jan 2021 - Nov 2021

I acted as the main contact to potential/existing clients via telephone, email and face to face contact, Ensuring an impeccable 5* level of customer service is delivered to represent the clinic’s setting. I am able to communicate clearly and effectively with clients, practitioners and colleagues within the busy clinic environment, adhering to a high professional level of service whilst remaining calm under pressure. I acted as the main contact to potential/existing clients via telephone, email and face to face contact, Ensuring an impeccable 5* level of customer service is delivered to represent the clinic’s setting. I am able to communicate clearly and effectively with clients, practitioners and colleagues within the busy clinic environment, adhering to a high professional level of service whilst remaining calm under pressure.

Senior Travel Entertainment Executive

• Aug 2018 - Mar 2020

Whilst working at BCD Entertainment travel, I worked solely on multiple production/film accounts which included Netflix, Disney, Warner and NBC Publicity. I worked individually and within a designated team. I act as main contact with travel bookers when talent/journalists require assistance with negotiated rates for flights, ground transport, hotels and VIP meet and assist enquires. I also offer alternative routings and cheaper options to adhere to budgets, whilst taking into account travelers wants and needs. Show less

Senior Travel Music Executive

• Feb 2018 - Aug 2018

Within this previous role I acted as the main contact offering expert advice to Business/Entertainment clients. I worked closely with PAs to arrange travel needs for complex itineraries within tight time deadlines, whilst ensuring I provided a professional high level of service at all times ensuring the needs and wants of the clients were met. Within this previous role I acted as the main contact offering expert advice to Business/Entertainment clients. I worked closely with PAs to arrange travel needs for complex itineraries within tight time deadlines, whilst ensuring I provided a professional high level of service at all times ensuring the needs and wants of the clients were met.