Experience

Gourmania International

• Hospitality
• 1 - 100 Employee

• barman

  • Jan 2016 - Present

• Bar Captain

  • Jan 2016 - May 2021



Abad Group of Hotels

• India
• Hospitality
• 100 - 200 Employee

• Captain

  • Mar 2015 - Jan 2016

  REPORTS TO: Dining Room Manager 1. Receive and take guest orders and process in a timely manner through whatever systems are currently used in the restaurant. 2. Prepare and serve meal accompaniments to guests. 3. Perform sidework. 4. Open bottled wine for guests. 5. Bus and set tables, as needed. 6. Perform buffet set up (if necessary) and breakdown. 7. Assist with orders to go (if necessary). 8. Seat guests and help with answering phones as business demands. 9. Perform other duties as assigned. 10.Communicate with support crew and management. Show less



Food Castle Restaurant

• United Arab Emirates
• Business Consulting and Services
• 1 - 100 Employee

• Captain Waiter

  • Jul 2011 - Oct 2014

  1.Responsible for operating F&B outlets assigned to him/ her. Role & Responsibilities 2.Monitoring & ensuring F & B service operations are running smoothly. 3.Organizing duty roster of service staff. 4.Cost control, inventory, Training 5.Maintaining SOP for quality. 6.Should able to introduce innovative ideas for generating targeted sale 7.Guest interaction, menu planning. 8.Addressing guest requirement and reaching to them. 1.Responsible for operating F&B outlets assigned to him/ her. Role & Responsibilities 2.Monitoring & ensuring F & B service operations are running smoothly. 3.Organizing duty roster of service staff. 4.Cost control, inventory, Training 5.Maintaining SOP for quality. 6.Should able to introduce innovative ideas for generating targeted sale 7.Guest interaction, menu planning. 8.Addressing guest requirement and reaching to them.

• Waiter/ Guest Service Associate

  • May 2010 - Jul 2011

  Greet and escort customers to their tables Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) Prepare tables by setting up linens, silverware and glasses Inform customers about the day’s specials Offer menu recommendations upon request Up-sell additional products when appropriate Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages Communicate order details to the Kitchen Staff Serve food and drink orders Check dishes and kitchenware for cleanliness and presentation and report any problems Arrange table settings and maintain a tidy dining area Deliver checks and collect bill payments Carry dirty plates, glasses and silverware to kitchen for cleaning Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties) Follow all relevant health department regulations Provide excellent customer service to guests Show less