Experience

E Virtual Services

• United States
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Virtual Office Assistant

  • Apr 2022 - Present

  Responding to emails and phone calls Scheduling appointments and meetings Making travel arrangements Managing social media accounts Conducting research Creating presentations and reports Data entry and management Bookkeeping and accounting Customer service and support Transcribing documents Responding to emails and phone calls Scheduling appointments and meetings Making travel arrangements Managing social media accounts Conducting research Creating presentations and reports Data entry and management Bookkeeping and accounting Customer service and support Transcribing documents



Kent RO Systems Ltd.

• India
• Manufacturing
• 700 & Above Employee

• Executive

  • Nov 2020 - Present

• SR EXECUTIVE

  • Nov 2020 - Mar 2022

  Joined Kent Ro Systems head office as Sr. Executive customer support. Resolving high volume prescription intake. Job role includes helping customers with their queries with an appropriate resolution as per company norms, Helping customer with sales with emails and chat support. Handling customer inquiries, complaints, billing questions, and payment issues. Assessing customer needs and interests, making appointments, providing information. Keeping a database of returned products and making notes on each customer service transaction. Show less