Experience

The Wave

• Bulgaria
• Human Resources
• 1 - 100 Employee

• Sourcing Specialist

  • Jun 2021 - Present

  • We are an IT recruitment and selection company, based in Bulgaria. We offer different recruitment and selection services for the European and US market. • We seek to hire people for companies in which we believe and trust. • We aim to establish long-term relationships with our clients. • We are an IT recruitment and selection company, based in Bulgaria. We offer different recruitment and selection services for the European and US market. • We seek to hire people for companies in which we believe and trust. • We aim to establish long-term relationships with our clients.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Feb 2019 - May 2021

  • Keeps equipment operational by following manufacturer's instructions and established procedures, notifying team leader of needed repairs. • Maintains operations by following policies and procedures; reporting needed changes. • Maintains quality service by following organization standards. • Maintains technical knowledge by attending educational workshops, reviewing publications. • Contributes to team effort by accomplishing related results as needed • Advises present or prospective customers by answering incoming calls on a rotating basis, operating telephone equipment, automatic dialing systems, and other telecommunications technologies. • Influence’s customers to buy or retain product or service by following a prepared script to give product reference information. • Documents transactions by completing forms and record logs. • Maintains database by entering, verifying, and backing up data. Show less



MDM Systems, Inc.

• Philippines
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Telemarketing Specialist

  • Mar 2017 - Dec 2018

  • Completes orders by recording names, addresses, and purchases, referring orders for filling. • Secures information by completing data base backups. • Maintains safe and clean working environment by complying with procedures, rules, and regulations. • Maintains operations by following policies and procedures; reporting needed changes. • Contributes to team effort by accomplishing related results as needed. • Identifies prospects by reading telephone and zip code directories and other prepared listings. • Calls prospective beneficiaries by operating telephone equipment, automatic dialing systems, and other telecommunications technologies. • Influence’s customers to buy merchandise by following a prepared sales talk to give service and product information and price quotations for a charitable institution. Show less