Customer Service Specialist

• Mar 2023 - Present

Hotel Specialist

• Sep 2022 - Feb 2023

Full-time role as Hotel Specialist Customer Facing for Traveloka project with high motivation to listen every customers need, and passionate to give solutions to the problem and request. Building connection with hotel-partners and negotiate to complete good outcomes. Full-time role as Hotel Specialist Customer Facing for Traveloka project with high motivation to listen every customers need, and passionate to give solutions to the problem and request. Building connection with hotel-partners and negotiate to complete good outcomes.

Key Opinion Leader

• Dec 2021 - Aug 2022

Become part of a brand promotion team (Marcomm Team) in order to promote their newest product. Creating educational content and honest reviews when trying certain Skincare products, and establishing good relations with Brands and audiences through Social Media. Become part of a brand promotion team (Marcomm Team) in order to promote their newest product. Creating educational content and honest reviews when trying certain Skincare products, and establishing good relations with Brands and audiences through Social Media.

Social Media Strategist - KOL Specialist

• Jan 2022 - Apr 2022

- Analyze the client's social media content needs for promotion. - Plan and create content-plans to be submitted and reviewed by clients. - Looking for KOL (Key Opinion Leader) that is in accordance with client values ​​to help promote their products. - Coordinate with the KOL by providing directions and briefs according to the provisions. - Analyze the client's social media content needs for promotion. - Plan and create content-plans to be submitted and reviewed by clients. - Looking for KOL (Key Opinion Leader) that is in accordance with client values ​​to help promote their products. - Coordinate with the KOL by providing directions and briefs according to the provisions.

Administrasi Umum dan Kepegawaian

• Oct 2020 - Jan 2021

- Register incoming and outgoing letters agency - Register all types of incoming administration and intended for office purposes - Archiving outgoing and incoming mail to folders according to each folder - Help upgrade personnel data every month for reports to the District

Front Desk Staff

• Oct 2020 - 2021

-Help serve the community in making citizenship administration documents -Helping serve the community in making correspondence for other administrative purposes (SKTM, Regional Taxes, Land Taxes, Event Invitations, etc.)