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Experience

    • India
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Regional Quality Assurance Manager
      • Jul 2017 - Present

      Job Responsibilities:  Look after all enrolled hospitals (about 200 hospitals) in Mumbai Region  Leading and working as a part of the regional team  Development of Team’s road map and activity plan time to time and monitoring of its execution  Technical support and Training of team members  Monitoring and performance appraisal of team members  Gap Assessment of all assigned hospitals and provide recommendations  Development of policies, SOPs (Standard Operating Procedure) and Manuals for different hospitals  Training of hospital stake holders and staffs  Conduction of medical & other audits  Constitution of quality committees in the hospital  Training effectiveness analysis for further implementation  Liasoning with hospitals and Indian Medical Association (IMA) Maharashtra.  Reporting to Director and Advisor. Show less

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Quality Control Manager
      • May 2016 - Jun 2017

      Job Responsibilities:  Taking charge of development of QMS at the hospital and NABH Accreditation  Development of policies, SOPs (Standard Operating Procedure) and Manuals for NABH Accreditation  Development and execution of work plan time to time and making any strategic change whenever required  Development and execution of training programme  Conduction of medical & other audits  Conduction of patient satisfaction survey  Conduction of employee satisfaction survey  Constitution of quality committees in the hospital  Conduction of committee meetings, leading this meeting as a member of core committee  Monitoring of execution of decisions as taken in different committee meetings  Preparation of training calendar and conduction of training of hospital staffs  Training effectiveness analysis for further implementation  Monitoring of quality and performance indicators and analysis of the indicators and taking corrective actions  Ensuring H R Documentation, development of personnel files and monitoring of its continuity  Conduction of performance appraisal for all category of staff of the hospital  Monitoring of implementation and internal assessment for adherence to NABH standards  Ensuring the QMS implementation  Liasoning with Quality Council Of India (QCI)  Facilitation of Assessment by NABH  Preparation of Corrective Action Plan and Execute required rectifications.  Reporting to Director. Show less

    • State Quality Assurance Consultant
      • Jun 2015 - Apr 2016

      Job Responsibilities:  Provide Technical Support to State Health Society, Bihar.  Development of Policies, SOPs & Manuals and providing Trainings for NABH Accreditation of District Hospital- Buxar and Sub-divisional Hospital- Danapur, Bihar  Monitoring of implementation and internal assessment for adherence to NABH standards at District Hospital, Buxar and Sub-divisional Hospital, Danapur (Bihar)  Monitoring of Quality and performance indicators, Analysis of the indicators and making reports as per requirement.  Development of State level SOPs for NQAS (National Quality Assurance Standards) Certification of Govt. Hospitals of Bihar.  Monitoring of implementation and internal assessment for adherence to NQAS at 102 Public Health Facilities of Govt. of Bihar.  Making selected public health facilities (Including CHC and PHC) of Government of Bihar Functional.  Providing Technical support (Technical Education, Arrangement of Infrastructure & Resources, etc.) to Those selected public health facilities to be functional.  Liasoning with those selected facilities, B-TAST, State Health Society and other departments of Government of Bihar as needed.  Assessment of district hospitals (Govt. of Bihar) for Kayakalp Award as External Assessor as part of Supportive supervision team for government health care facilities.  Reporting to Director-Health (B-TAST). Show less

    • Belgium
    • Real Estate
    • Quality Management Consultant
      • Mar 2014 - Jun 2015

      Job Responsibilities:  Development of Hospital manuals and other documents related to NABH Accreditation  Conduction of training for hospital staff  Monitoring of performance and quality indicators  Assistance to hospital management for legal compliances  Conduct market study for feasibility to build a new Hospital at Himachal Pradesh.  Compilation and analysis of the study, Planning and involvement in preparing DPR (Detailed Project Report)  Reporting to Team Leader Show less

    • United States
    • Hospitals and Health Care
    • Hospital Planner
      • Oct 2014 - Feb 2015

      Feasibility Study for setting up a Super specialty Hospital, planning and designing of hospital. Feasibility Study for setting up a Super specialty Hospital, planning and designing of hospital.

Education

  • Swami Rama Himalayan University
    Masters of Hospital Administration, Hospital and Health Care Facilities Administration/Management
    2012 - 2014
  • West Bengal University of Technology, Kolkata
    Bachelor in hospital Administration, Hospital and Health Care Facilities Administration/Management
    2007 - 2011

Community

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