Rimma Mandal
Regional Quality Assurance Manager at Indian Medical Association- Claim this Profile
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Experience
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Indian Medical Association
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India
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Hospitals and Health Care
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1 - 100 Employee
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Regional Quality Assurance Manager
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Jul 2017 - Present
Job Responsibilities: Look after all enrolled hospitals (about 200 hospitals) in Mumbai Region Leading and working as a part of the regional team Development of Team’s road map and activity plan time to time and monitoring of its execution Technical support and Training of team members Monitoring and performance appraisal of team members Gap Assessment of all assigned hospitals and provide recommendations Development of policies, SOPs (Standard Operating Procedure) and Manuals for different hospitals Training of hospital stake holders and staffs Conduction of medical & other audits Constitution of quality committees in the hospital Training effectiveness analysis for further implementation Liasoning with hospitals and Indian Medical Association (IMA) Maharashtra. Reporting to Director and Advisor. Show less
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Kalyan Hospital
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Hospitals and Health Care
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1 - 100 Employee
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Quality Control Manager
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May 2016 - Jun 2017
Job Responsibilities: Taking charge of development of QMS at the hospital and NABH Accreditation Development of policies, SOPs (Standard Operating Procedure) and Manuals for NABH Accreditation Development and execution of work plan time to time and making any strategic change whenever required Development and execution of training programme Conduction of medical & other audits Conduction of patient satisfaction survey Conduction of employee satisfaction survey Constitution of quality committees in the hospital Conduction of committee meetings, leading this meeting as a member of core committee Monitoring of execution of decisions as taken in different committee meetings Preparation of training calendar and conduction of training of hospital staffs Training effectiveness analysis for further implementation Monitoring of quality and performance indicators and analysis of the indicators and taking corrective actions Ensuring H R Documentation, development of personnel files and monitoring of its continuity Conduction of performance appraisal for all category of staff of the hospital Monitoring of implementation and internal assessment for adherence to NABH standards Ensuring the QMS implementation Liasoning with Quality Council Of India (QCI) Facilitation of Assessment by NABH Preparation of Corrective Action Plan and Execute required rectifications. Reporting to Director. Show less
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State Quality Assurance Consultant
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Jun 2015 - Apr 2016
Job Responsibilities: Provide Technical Support to State Health Society, Bihar. Development of Policies, SOPs & Manuals and providing Trainings for NABH Accreditation of District Hospital- Buxar and Sub-divisional Hospital- Danapur, Bihar Monitoring of implementation and internal assessment for adherence to NABH standards at District Hospital, Buxar and Sub-divisional Hospital, Danapur (Bihar) Monitoring of Quality and performance indicators, Analysis of the indicators and making reports as per requirement. Development of State level SOPs for NQAS (National Quality Assurance Standards) Certification of Govt. Hospitals of Bihar. Monitoring of implementation and internal assessment for adherence to NQAS at 102 Public Health Facilities of Govt. of Bihar. Making selected public health facilities (Including CHC and PHC) of Government of Bihar Functional. Providing Technical support (Technical Education, Arrangement of Infrastructure & Resources, etc.) to Those selected public health facilities to be functional. Liasoning with those selected facilities, B-TAST, State Health Society and other departments of Government of Bihar as needed. Assessment of district hospitals (Govt. of Bihar) for Kayakalp Award as External Assessor as part of Supportive supervision team for government health care facilities. Reporting to Director-Health (B-TAST). Show less
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M R Consultancy
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Belgium
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Real Estate
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Quality Management Consultant
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Mar 2014 - Jun 2015
Job Responsibilities: Development of Hospital manuals and other documents related to NABH Accreditation Conduction of training for hospital staff Monitoring of performance and quality indicators Assistance to hospital management for legal compliances Conduct market study for feasibility to build a new Hospital at Himachal Pradesh. Compilation and analysis of the study, Planning and involvement in preparing DPR (Detailed Project Report) Reporting to Team Leader Show less
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Professional Health Planners
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United States
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Hospitals and Health Care
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Hospital Planner
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Oct 2014 - Feb 2015
Feasibility Study for setting up a Super specialty Hospital, planning and designing of hospital. Feasibility Study for setting up a Super specialty Hospital, planning and designing of hospital.
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Education
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Swami Rama Himalayan University
Masters of Hospital Administration, Hospital and Health Care Facilities Administration/Management -
West Bengal University of Technology, Kolkata
Bachelor in hospital Administration, Hospital and Health Care Facilities Administration/Management