Experience

Marzooq S. Al Shamlan Holding

• Qatar
• Retail
• 1 - 100 Employee

• Group Human Resources and Admin Director

  • Apr 2018 - Present

  Doha, Qatar • Assists in the development, implementation, and delivery of new and existing training programs • Counsels employees relative to transfers, promotions, terminations and various work items • Maintains compliance with the holding standards of operation, and within the company Business Conduct Policy. Maintains all records and reports necessary to regulations and codes. • Regular and frequent property visits to represent the company, engage associates and provide support. • Work… Show more • Assists in the development, implementation, and delivery of new and existing training programs • Counsels employees relative to transfers, promotions, terminations and various work items • Maintains compliance with the holding standards of operation, and within the company Business Conduct Policy. Maintains all records and reports necessary to regulations and codes. • Regular and frequent property visits to represent the company, engage associates and provide support. • Work closely with management to improve working relationships, build morale, increase productivity and retention • Worked out a proper plan for the company salary scale, benefit plans and policies. • Supervises payroll, Human Resources, and administration clerical staff • Conducts exit interviews with employees • Monitor annual performance management and goal setting processes and proactively coach employees and managers. Show less



RGS Guildford Qatar

• Qatar
• Education Administration Programs
• 1 - 100 Employee

• Head of Human Resources

  • Jan 2017 - Apr 2018

  Qatar Provided leadership and management of the full range of HR functions. Established and implemented short- and long-term corporate human capital plans, which included maintaining and improving employee relations, talent acquisition and development, succession planning, workforce planning. Served as a key member in developing sustainable workplace capabilities and a motivational culture to encourage productivity and deliver desired outcomes. Have introduced a new School compensation program based… Show more Provided leadership and management of the full range of HR functions. Established and implemented short- and long-term corporate human capital plans, which included maintaining and improving employee relations, talent acquisition and development, succession planning, workforce planning. Served as a key member in developing sustainable workplace capabilities and a motivational culture to encourage productivity and deliver desired outcomes. Have introduced a new School compensation program based on seniority, title, and performance. Ensured on-time delivery of products, training programs including calendar management and accountability measures. Reworked new-hire orientation program to include HR information and company resources... Show less



Katara Hospitality

• Qatar
• Hospitality
• 100 - 200 Employee

• Cluster - Human Resources Manager

  • Nov 2015 - Dec 2016

  Doha • Create an onboarding experience for all new hires • Standardize and implement the Human Resources P&P • Establish a Training Program to increase stars build their skills in order to deliver and improve service • Formalize all HR administrative documents to enhance and standardize HR processes • Handled and Developed Recruitment Strategy • In charge of all HR activities



The Diplomatic Club

• Qatar
• Hospitality
• 1 - 100 Employee

• Director of Human Resources

  • Jan 2010 - Oct 2015

  Doha, Qatar • Development of Employees Salary Incentives policy • Developed Total Compensation System based on: • Development of Performance Management Tools. • Redefinition of positions and rebaselining of salaries. • Development of career ladders for staff. • Comprehensive performance appraisal system • Development of Club SOP’s • Development of staff orientation program • Trained team leaders to use policies and procedures and manage people in accordance to them… Show more • Development of Employees Salary Incentives policy • Developed Total Compensation System based on: • Development of Performance Management Tools. • Redefinition of positions and rebaselining of salaries. • Development of career ladders for staff. • Comprehensive performance appraisal system • Development of Club SOP’s • Development of staff orientation program • Trained team leaders to use policies and procedures and manage people in accordance to them • Facilitated the rebuilding of the organization’s HR function and brought recruitment in-house, which resulted in significant cost-savings • Developed a management of attendance policy which has reduced absenteeism levels in the workplace by 2% year-on-year • Designed and delivered bi-monthly leadership development workshops, leading to improved relationships, ownership of tasks and activities and better communication between directors • Improved employee satisfaction 20% by implementing employee feedback process to identify and correct problem areas. • Developed and instituted advanced staffing plan that reduced turnaround Show less



BUTEC

• Construction
• 400 - 500 Employee

• Human Resources Manager

  • Apr 2008 - Jan 2010

  United Arab Emirates Planned and implemented a cultural change programme aimed at turning round a struggling modern site improving morale and consistency • Initiated and designed quarterly team building events for a site management team using a range of different resources and facilities to build relationships, develop teamwork and ensure consistent behaviors • Designed and implemented HR policies and procedures • Simplified performance evaluation process • Saved on expense, by increasing employee… Show more Planned and implemented a cultural change programme aimed at turning round a struggling modern site improving morale and consistency • Initiated and designed quarterly team building events for a site management team using a range of different resources and facilities to build relationships, develop teamwork and ensure consistent behaviors • Designed and implemented HR policies and procedures • Simplified performance evaluation process • Saved on expense, by increasing employee retention and reducing associated cost of new hires; achieved competitive advantage by retaining top talent Show less



Millennium Hotels and Resorts

• Singapore
• Hospitality
• 700 & Above Employee

• Assistant HR (Pre-opening Team)

  • Mar 2007 - Mar 2008

  Qatar • Develop Recruitment Strategy • Define Performance Management and Develop Plan for Implementation • Analyze Temporary Staffing and Recommend Improvements. • Redesign New Employee Orientation • Elevated standards for company evaluation performance and promotion. • Created staff development program. • developed employee benefits program



Alluos Group

• Office Manager

  • May 2005 - Jan 2007

  Lebanon Successfully provided exemplary executive level support to the General manager responsible for overall management of the company. Responsible for overall day-to day administrative operations and logistical support for the corporate office and field production processes. • Successfully supported all administrative organizational needs not limited to requests for calendar, phone calls, travel and data requests for GM. Expert software skill set with all… Show more Successfully provided exemplary executive level support to the General manager responsible for overall management of the company. Responsible for overall day-to day administrative operations and logistical support for the corporate office and field production processes. • Successfully supported all administrative organizational needs not limited to requests for calendar, phone calls, travel and data requests for GM. Expert software skill set with all Microsoft Office Suite products not limited to Excel, Word, PowerPoint and Outlook. • Provided confidential support during transitions within the company, board of directors and executive staff while maintaining a high level of integrity, flexibility. • Developed processes and procedures that support our corporate business strategies and guidelines in respect to HR and administration. • Maintain all Human Resources files of employees. • Assumed job roles of executive level support to the board of directors, Chief Executive Officer and the duties of the office and production group. • Ability and confidence to make administrative decisions in behalf of executives needs and in regards to company policies and processes. A proven record of remaining calm and professional under extreme pressure situations. Show less