Riley Whelan
Assistant Box Office Coordinator at Theatre Row- Claim this Profile
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Bio
Experience
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Building for the Arts NY, Inc.
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United States
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Performing Arts
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1 - 100 Employee
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Assistant Box Office Coordinator
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Sep 2021 - Present
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The Drama Book Shop II
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New York, New York, United States
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Sales Associate
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May 2021 - Present
Ensures customer satisfaction during purchases and returns while operating the P.O.S. system. Provides personalized recommendations to customers, regarding plays, monologues, etc. Processes special orders for customers seeking books we do not carry, and ensures each is promptly notified when the requested book is available. Takes initiative to get books onto the shelves as soon as possible after delivery. Ensures customer satisfaction during purchases and returns while operating the P.O.S. system. Provides personalized recommendations to customers, regarding plays, monologues, etc. Processes special orders for customers seeking books we do not carry, and ensures each is promptly notified when the requested book is available. Takes initiative to get books onto the shelves as soon as possible after delivery.
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Human Pincushion Productions
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New York, New York, United States
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Executive Board Member
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Jan 2020 - Present
Initially hired as a stage manager for a live theater production, but was quickly brought on as a senior member of the company after proving to be an asset. During the COVID-19 pandemic, worked to establish and grow the company's online presence while initiating a safe shift to film production. Duties have included social media management, script-writing, and general administrative tasks, among others. Initially hired as a stage manager for a live theater production, but was quickly brought on as a senior member of the company after proving to be an asset. During the COVID-19 pandemic, worked to establish and grow the company's online presence while initiating a safe shift to film production. Duties have included social media management, script-writing, and general administrative tasks, among others.
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TodayTix Group (TTG)
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United States
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Software Development
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100 - 200 Employee
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Ticket Distribution Agent
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Sep 2019 - Mar 2020
Entrusted with the secure handling of customer's tickets during unsupervised travel. Served as a liaison between guest services and customers to problem-solve quickly during high-pressure situations. Performed quickly and efficiently to ensure ticket orders were organized and accurate before leaving the office. Entrusted with the secure handling of customer's tickets during unsupervised travel. Served as a liaison between guest services and customers to problem-solve quickly during high-pressure situations. Performed quickly and efficiently to ensure ticket orders were organized and accurate before leaving the office.
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Barkly
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United States
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Consumer Services
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1 - 100 Employee
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Dog Walker
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Jun 2017 - Mar 2020
Responsible for the safe and respectful entry of the client's home while they are away, as well as safe handling of their pets around the neighborhood. Ensured the animals had a positive experience while keeping the clients well-informed of their pet's activity. Responsible for the safe and respectful entry of the client's home while they are away, as well as safe handling of their pets around the neighborhood. Ensured the animals had a positive experience while keeping the clients well-informed of their pet's activity.
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Petco
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United States
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Retail
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700 & Above Employee
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Guest Experience Specialist
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Feb 2018 - Dec 2019
Ensured customer satisfaction during purchases and returns while operating the P.O.S. system. Maintained safe and clean living environments to ensure the animal's well-being. Often organized supplies to keep the process time-efficient. Promoted to various positions, including Merchandise Operations Specialist and Guest Advisor. Ensured customer satisfaction during purchases and returns while operating the P.O.S. system. Maintained safe and clean living environments to ensure the animal's well-being. Often organized supplies to keep the process time-efficient. Promoted to various positions, including Merchandise Operations Specialist and Guest Advisor.
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Fairleigh Dickinson University
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United States
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Higher Education
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700 & Above Employee
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Assistant Director
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Jan 2018 - Oct 2018
Be A Good Little Widow—2018Avenue Q—2018
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Sound Technician
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Feb 2016 - Oct 2018
Reality (video/sound operator)—2016The Idiot—2017Possibilities—2018
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Production Stage Manager
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Sep 2016 - May 2018
A Funny Thing Happened on the Way to the Forum (assistant stage manager)—2016Legally Blonde—2017A Doll’s House—2018
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American Theater Group
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South Orange, NJ
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Assistant Stage Manager
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May 2018 - Jun 2018
Worked closely with the stage manager to run rehearsals. Kept track of critical information including blocking, cast assignments, and prop management. Served as a stand-in when cast members were absent, exhibiting full knowledge of their lines and blocking to allow the scenes to flow uninterrupted. Worked closely with the stage manager to run rehearsals. Kept track of critical information including blocking, cast assignments, and prop management. Served as a stand-in when cast members were absent, exhibiting full knowledge of their lines and blocking to allow the scenes to flow uninterrupted.
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Lowe's Companies, Inc.
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United States
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Retail
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700 & Above Employee
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Day Stocker
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May 2016 - Jul 2016
Responsible for ensuring that the shelves were well-stocked with merchandise and organized neatly. Took initiative to fill empty shelves as necessary when products were low, creating a pleasant appearance for customers. Responsible for ensuring that the shelves were well-stocked with merchandise and organized neatly. Took initiative to fill empty shelves as necessary when products were low, creating a pleasant appearance for customers.
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Education
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Fairleigh Dickinson University
Bachelor's degree, Musical Theatre -
High Point Regional High School
High School Diploma