Riley Johnson
Account Executive - Mid Market at Smartsheet- Claim this Profile
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Topline Score
Bio
Credentials
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Selling to Key Executives
Sales Readiness GroupDec, 2021- Nov, 2024 -
Smartsheet Product Certified User
SmartsheetFeb, 2020- Nov, 2024
Experience
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Smartsheet
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United States
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Software Development
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700 & Above Employee
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Account Executive - Mid Market
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Feb 2023 - Present
Execute a complex, solution-based sales process and Expand Smartsheet brand awareness at the c-suite, operational and team levelExecute a solution-based sales process encompassing multiple groups within MM or equivalent mature accounts (200-2,000 employee size)Develop new business opportunities within existing customers by analyzing and proactively targeting high-value needs across multiple departments and lines of businessExpand Smartsheet brand awareness at the c-suite, operational and team level Show less
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Client Development Manager
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Feb 2020 - Feb 2023
Execute a complex, solution-based sales process encompassing multiple groups as well as developing new business opportunities by analyzing and proactively targeting high-value needs across multiple departments and lines of business.Articulate and demonstrate Smartsheet's unique business, solution and functional value and Build executive awareness, sales pipeline and bookings growth in immature accountsExtracurricular: Part of Commercial Advisory BoardPeer Mentor Program (3X) Show less
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UPS
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United States
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Truck Transportation
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700 & Above Employee
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Senior Account Executive
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Jan 2019 - Feb 2020
Responsible for managing and growing a book of business amounting to $25,000,000.00, by utilizing customized pricing methods and solution selling to help facilitate international and domestic growth
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Account Executive
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Sep 2017 - Jan 2019
As an outside sales Account Executive I am responsible for retaining and growing UPS Small Package business. On a daily basis I utilize Salesforce to help prospect, manage accounts and plan out my weekly calendar. I am involved in complex sales cycles and tasked with finding ways to help manage my customers supply chain and to find cost saving and innovative solutions to ensure the continued success and growth of their business.Key member in on-boarding new team members in the Northwest District which entailed providing new team members a detailed look into what a day to day looked like as an account executive as well as account training and strategy.Led Training's on Internal Tools as well as trained Customers on UPS Shipping Software Show less
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UPS Supply Chain Solutions
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United States
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Transportation, Logistics, Supply Chain and Storage
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700 & Above Employee
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Inside Sales Representative
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Apr 2015 - Aug 2017
I am responsible for retaining and growing UPS Small Package customer business. I use my available resources to learn customers’ businesses, identify business needs, and proactively contact customers to position UPS’s Small Package products and services to meet their needs. In this position I am responsible for prioritizing customer opportunities and focusing attention on accounts with the greatest opportunity and likelihood of success. I also creates contacts, monitors contractual compliance, and answers customer questions. Achievements: • Within eight months of hire improved territory rank, taking it from 25th to 5th best territory out of 150 • Recognized as top performer in international and domestic sales from a pool of 150 sales reps • Awarded “Inside Sales Representative of the Year” for the Northwest District • Consistently perform 5-10% above projections • Manage and work a book of business of more than $500K • Chosen to mentor multiple sales representatives • Member of the Health and Wellness Committee • Achieved a perfect score on a graded call Skills: • Learned and operate multiple computer programs including a CRM program (Teams) • Apply knowledge of customer business models and operating structures; offer logistic sales solutions to support customer strategic business objectives • Maintain knowledge of UPS products and services to develop appropriate sales solutions • Provide compelling value proposals to potential and existing customers • Present services and solutions to help customers achieve international distribution • Identified by group supervisor to lead team trainings and organized meetings • Assess and identify customers business needs in order to make decisions and take appropriate actions • Build business partnerships and develop key customer relationships to maximize account profitability • Completed 6 week sales training academy and was immediately deployed to the sales team Show less
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BoxGroupMedia
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United States
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Retail
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Social Media Manager
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Aug 2014 - Feb 2015
Shipping Manager, Customer Service Manager, Office Manager for start-up subscription box service Launched and managed three brands across multiple social media platforms (Facebook, Twitter and Instagram) Organized and planned posts across all social media platforms using Hootsuite Supported re-launch of Taste Guru across multiple functional areas Learned and implemented shipping program (Endicia) Shipped more than 5,000 boxes to domestic and international customers Created, updated and maintained customer database Learned and operated customer support program (Zendesk) Managed customer service; responded via email to 25-35 customers and 10-15 incoming phone calls per day Show less
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Best Buy
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Retail
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700 & Above Employee
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Multi-channel Sales Associate
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Oct 2013 - Aug 2014
Sold products ranging from $10-$2,000 over the phone and in store Demonstrated the value of purchasing extended protection-plans, across multiple product lines, and consistently outperformed expectations Answered an average of 50-100 customer service calls per day; brought customer issues to resolution Assisted with the store remodel and inventory management Sold products ranging from $10-$2,000 over the phone and in store Demonstrated the value of purchasing extended protection-plans, across multiple product lines, and consistently outperformed expectations Answered an average of 50-100 customer service calls per day; brought customer issues to resolution Assisted with the store remodel and inventory management
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Kroenke Sports & Entertainment
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United States
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Spectator Sports
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700 & Above Employee
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Sales Associate
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Jun 2013 - Aug 2013
Selected from more than 600 applicants to fill one of 12 Summer Sales Associates positions Made an average of 100 cold calls per day to potential clients to secure and schedule meetings regarding the sale of season tickets Secured appointments and led sales meetings to generate sales of season tickets; deals ranged from $1,000-$10,000 Assisted Denver Nuggets, Colorado Avalanche and Colorado Mammoth season ticket holders at annual “Select a Seat” event Selected from more than 600 applicants to fill one of 12 Summer Sales Associates positions Made an average of 100 cold calls per day to potential clients to secure and schedule meetings regarding the sale of season tickets Secured appointments and led sales meetings to generate sales of season tickets; deals ranged from $1,000-$10,000 Assisted Denver Nuggets, Colorado Avalanche and Colorado Mammoth season ticket holders at annual “Select a Seat” event
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Regis University
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United States
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Higher Education
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700 & Above Employee
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Office Assistant
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Aug 2010 - Dec 2012
Responsible for data entry/database management, provided general office support including answering phones, filing/organizing
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Orientation Leader
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Jan 2012 - Aug 2012
Selected to serve as student leader for orientation of incoming freshmanLed team-building exercises; answered questions regarding campus life, keeping up with college courses, extracurricular activitiesProvided a quality tour experience and integrated group into Regis cultureAssisted with set-up for activities during orientation
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Enterprise
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United States
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Travel Arrangements
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700 & Above Employee
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Management Training
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Jun 2012 - Aug 2012
Management Training Selected from hundreds of applicants to be one of 9 business management/sales interns to work at Denver International Airport branch, which is in the top 2 of most profitable branches in the country Completed intensive management training program Achieved top 5 in total lot sales out of more than 45 permanent employees within six weeks of hire date Consistently met or exceeded expectations for selling of additional options and services Developed new product concept to generate additional revenue stream and presented to senior management Show less
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GameStop
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United States
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Retail
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700 & Above Employee
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Game Advisor
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Aug 2008 - Aug 2009
Provided customer service including register sales, telephone and in-store pre-sales, product recommendations, inventory, stocking shelves Provided customer service including register sales, telephone and in-store pre-sales, product recommendations, inventory, stocking shelves
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Education
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2009 - 2013
Regis University
Bachelor's, Marketing -
2009 - 2013
Regis University
Bachelor of Science, Business Administration, Emphases Management and Marketing
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