Riley Hanrahan

Strategic Sales and Marketing Manager at The Tower Companies
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area

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5.0

/5.0
/ Based on 2 ratings
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Ingrid Blackman, CAM, HCCP

Riley is resourceful, strategic and ties it all with a bright personality. I had the joy of working with him and witnessed his growth as a manager, taking on leadership and excelling at creating relationships and improving teams and processes.

Monica Hayes

Riley was helpful in many ways. He helped to put systems in order and organize the office. He helped to create marketing tools and promotion, both paper and electronic. Riley managed the social media aspect of marketing as well, which lead to increased awareness. He was able to collect data and preformed data entry. His assistance was greatly appreciated.

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Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Strategic Sales and Marketing Manager
      • May 2022 - Present

    • Property Manager
      • Feb 2021 - May 2022

    • Assistant Property Manager
      • Feb 2019 - Feb 2021

      - Develop the 2020 and 2021 budget; achieved the target NOI for 2019 and 2020, demonstrating an aptitude for operationalizing financial goals.- Adapt readily to meet team needs, working directly with the VP of Property Management and Senior Property Manager to manage 9 retail clients, and assisting the leasing team, when needed, by approving new prospect applications in a timely manner.- Manage vendor proposals and ongoing contracts to ensure budget-efficient, high-caliber resident services.- Oversee the service team, managing projects, and demonstrating accountability by responding to online and SatisFacts reviews and soliciting feedback from residents to inform best practices and achieve resident satisfaction.- Coach direct-reports to set and achieve high-performance expectations while earning employee trust and promoting growth and development; successfully led team in managing over 700 units with an over 74% renewal rate. - Lead by example by professionally diffusing complex situations among staff or residents, prioritizing employee well-being and customer service in all circumstances. Show less

    • Sales And Service Associate
      • Sep 2018 - Feb 2019

      - Demonstrated expertise in the Class A high rise leasing process by securing an excellent closing ratio, leveraging remarkable relationship-building skills, and providing unparalleled support from initial contact through lease term.- Assisted the Property Manager in the completion of competitive analyses and market surveys, including assessments of industry pricing and move-in specials, with the goal of increasing the Pearl’s competitive advantage.- Executed successful marketing tactics to support the Marketing Manager, coordinating eye-catching resident events, and developing tailored social media content to cultivate and engage existing and prospective Pearl residents. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Marketing and Leasing Consultant
      • Sep 2017 - Aug 2018

      - Advise on the development and design of a Class A property and manage its units, ultimately leasing over 80% of the units and achieving 100% occupancy only weeks after receiving permits - Lead showings for nearly 1,000 different units, gain new clients, and manage related responsibilities from the application process to successful move-in - Develop marketing campaigns and create digital content to increase client activity - Maintain fluid communication with more than 95 property owners and over 3,000 tenants - Conduct database management for client information using Rent Manager software Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Real Estate and Marketing Intern
      • Aug 2016 - Jul 2017

      - Conducted market research and analysis - Initiated and produced monthly newsletter and other marketing materials - Managed and organized listing files using Paragon, Zillow, Dotloop, and Imprev Marketing - Developed company social media sites and content (Facebook, Instagram) - Created and maintained company Real Estate blog - Conducted market research and analysis - Initiated and produced monthly newsletter and other marketing materials - Managed and organized listing files using Paragon, Zillow, Dotloop, and Imprev Marketing - Developed company social media sites and content (Facebook, Instagram) - Created and maintained company Real Estate blog

    • United States
    • Real Estate
    • 200 - 300 Employee
    • Real Estate Intern
      • May 2016 - Aug 2016

      - Maintained communication between REALTORS® and clients - Facilitated financing and closing processes - Managed and created marketing materials and client surveys - Created new processes to improve organization of client information - Maintained communication between REALTORS® and clients - Facilitated financing and closing processes - Managed and created marketing materials and client surveys - Created new processes to improve organization of client information

    • Real Estate Intern
      • Sep 2015 - May 2016

      - Manage and create marketing projects - Manage and organize listings paperwork - Create and update listing files using Paragon, Zillow, Dotloop, Showingtime, Imprev Marketing, and social media - Administrative duties as assigned - Manage and create marketing projects - Manage and organize listings paperwork - Create and update listing files using Paragon, Zillow, Dotloop, Showingtime, Imprev Marketing, and social media - Administrative duties as assigned

    • United States
    • Banking
    • 200 - 300 Employee
    • Personal Banking Intern
      • Apr 2015 - Aug 2015

      - Promote Hills Bank and provide information for new students the University of Iowa - Open and manage accounts - Communicate with students and families, and build customer relations - Promote Hills Bank and provide information for new students the University of Iowa - Open and manage accounts - Communicate with students and families, and build customer relations

  • Kiddie Konnection
    • Iowa City, Iowa
    • Daycare Teacher
      • May 2010 - Aug 2015

      - Supervise care and activities for up to 25 pre-school aged children - Tailor activities to individual needs of each child - Maintain communication between staff and parents - Supervise care and activities for up to 25 pre-school aged children - Tailor activities to individual needs of each child - Maintain communication between staff and parents

    • Team Leader
      • Jul 2013 - Aug 2014

      - Supervised a team for seasonal apartment turnover - Managed multiple simultaneous projects, maintaining a tight schedule - Supervised a team for seasonal apartment turnover - Managed multiple simultaneous projects, maintaining a tight schedule

Education

  • University of Northern Iowa
    Marketing
    2013 - 2017
  • Regina High School
    2010 - 2013

Community

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