Experience

HPN Global

• United States
• Hospitality
• 100 - 200 Employee

• Registration Manager

  • Aug 2022 - Present



Cvent

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Project Manager, Professional Services

  • Jul 2021 - Aug 2022

  • Serve as a point of contact for the customer on a single or multiple events, ranging in size or complexity• Act as the point of contact in managing all planning and Day Of aspects of the event through heavy engagement with the customer• Directly support and consult with customers on how to best leverage Cvent’s Virtual and Onsite Solutions functionality• Act as a liaison between supplier vendors and customers to quote, order, and manage event specific materials• Troubleshoot potential issues to ensure the customer’s success at their event• Manage several concurrent projects of differing sizes and complexity• Help develop and improve upon internal processes specific to managing virtual, onsite, and hybrid projects• Identify and define product improvements and enhancements as they pertain to client needs and overall deployment• Configure event specific technology throughout the project lifecycle• Manage the Day Of implementation team• Work with Finance on project costs



ADS, Inc.

• United States
• Defense and Space Manufacturing
• 300 - 400 Employee

• Event Coordinator

  • Dec 2019 - Jul 2021

  • Develop unique and innovative event strategy to push company initiatives for the upcoming year• Utilize Cvent Event Management software to project manage events including websites, email marketing, invitations, registrations, and post-event emails• Set up Cvent Event-In-A-Box for all hosted events• Develop Cvent trainings for sales team including focuses on the Access Portal and LeadCapture• Set up Cvent LeadCapture for all events. Ensure survey questions and question codes are correct and integrate into Salesforce. Provide on-site LeadCapture training for ADS Staff and exhibitors• Collaborate with strategic partners to discuss company initiatives and where they align with ADS events. Discuss new opportunities or event concepts around a partner’s company or product. Host product launches in ADS booth at events.• Strategize and create new event concepts. Survey strategic suppliers to gain insight on benefits and challenges of current events and utilize that feedback to improve future events and opportunities• Manage exhibit and marketing inventory though an exhibit house. Ensure all materials arrive at events in tact and on time



Hilton Norfolk The Main

• Catering Sales Coordinator

  • Apr 2019 - Dec 2019

  - Manage incoming inquiries for events within 45 days of execution and ensure that they areresponded to directly, accurately, and in a timely and professional manner-Develop strategy for client engagement and maintenance -Present new clients with start to finish event Project Plan- Plan, upsell and detail the meeting/function with the client including space requirements, times,equipment, menus, themes/decorations, etc.- Develop and maintain tracking systems to manage the progress of multiple projects- Vendor delivery tracking to ensure packages and requests arrive at the correct booth,Financial payment invoices and receipts through OnQ and Delphi- Manage relationships with vendors such as florists, décor rental, exhibit companies, etc.- Organize and manage trade shows including floorplan design, load in and load out logistics, alongwith specialty requests for decor and additional audio-visual equipment.



Courtyard by Marriott

• Hospitality
• 700 & Above Employee

• Sales Coordinator

  • Oct 2018 - Apr 2019

  - Assist the Director of Sales with group block management including sending contracts, letters ofintent, maintaining client communication and establishing group reservations- Complete Banquet Event Orders and Group Resumes for operational departments for every eventand group room block- Booking and coordinating events such as business meetings, weddings and family gatherings- Maintaining contact with upcoming clients to ensure a smooth event and hotel stay - Assist the Director of Sales with group block management including sending contracts, letters ofintent, maintaining client communication and establishing group reservations- Complete Banquet Event Orders and Group Resumes for operational departments for every eventand group room block- Booking and coordinating events such as business meetings, weddings and family gatherings- Maintaining contact with upcoming clients to ensure a smooth event and hotel stay



Public Relations Student Society of America (PRSSA)

• United States
• Public Relations and Communications Services
• 200 - 300 Employee

• President

  • Apr 2018 - Apr 2019

  - Conduct monthly meetings and properly correspond with all members about upcoming events- Assist faculty with development and training for new programs- Work with committee members to provide oversight for their meetings and events- Plan and execute Spring Trip for Chapter by securing meal reservations, travel accommodations andagency tours- Secure speakers for monthly meetings as well as employers for Fall and Spring Internship Fairs - Conduct monthly meetings and properly correspond with all members about upcoming events- Assist faculty with development and training for new programs- Work with committee members to provide oversight for their meetings and events- Plan and execute Spring Trip for Chapter by securing meal reservations, travel accommodations andagency tours- Secure speakers for monthly meetings as well as employers for Fall and Spring Internship Fairs



Hooray! Smiles, Slides & Coffee

• Event Coordinator

  • Jan 2018 - Nov 2018

  - Tour potential customers though the facility while explaining event packages & answering questions- Maintain contact with booked clients to assist with all requests regarding their event- Complete relevant event orders, including food, decoration, and outside vendors on a weekly basis- Set up, break down, and flip event space for up to 7 parties per day - Tour potential customers though the facility while explaining event packages & answering questions- Maintain contact with booked clients to assist with all requests regarding their event- Complete relevant event orders, including food, decoration, and outside vendors on a weekly basis- Set up, break down, and flip event space for up to 7 parties per day



National Alliance

• Strategic Initiatives Intern

  • May 2016 - Aug 2017