Experience

TripActions

• United States
• Software Development
• 200 - 300 Employee

• Senior Credit Collections Analyst - Global

  • Jun 2022 - Present



HARMAN International

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Credit Control Analyst

  • Jun 2019 - Jul 2022



Expedia Group

• United States
• Software Development
• 700 & Above Employee

• Credit Collector

  • May 2016 - Jun 2019



Juniper Networks

• United States
• Software Development
• 700 & Above Employee

• Customer Service Administrator

  • Feb 2016 - Apr 2016



Nike

• United States
• Retail
• 700 & Above Employee

• Professional customer support

  • Oct 2014 - Dec 2015

  Inbound and outbound calls to B2C clients, support on creations, logistic tasks, dealing with customer complaints on first line support, sale tasks Inbound and outbound calls to B2C clients, support on creations, logistic tasks, dealing with customer complaints on first line support, sale tasks



Ipsos

• France
• Market Research
• 700 & Above Employee

• Market Researcher

  • Sep 2014 - Oct 2014

  Out bound calls to B2B and B2C clients, measure and assess customer, product and employee satisfaction Out bound calls to B2B and B2C clients, measure and assess customer, product and employee satisfaction



Europcar

• France
• Travel Arrangements
• 700 & Above Employee

• Professional customer service associate

  • Aug 2011 - Jun 2014

  Troubleshooting on creations, changes and cancelations of reservations. Dealing with high volume of calls on a daily basis, email and admin tasks, support for B2B, B2C and B2T customers. Live chat support Troubleshooting on creations, changes and cancelations of reservations. Dealing with high volume of calls on a daily basis, email and admin tasks, support for B2B, B2C and B2T customers. Live chat support