Rikke Lohse

Help Centre Writer/Editor at Doist
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Contact Information
us****@****om
(386) 825-5501
Location
Godalming, England, United Kingdom, GB
Languages
  • Danish Native or bilingual proficiency
  • English Native or bilingual proficiency
  • Swedish Limited working proficiency
  • Norwegian Limited working proficiency

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Credentials

  • Google Analytics Advanced course
    Google analytics
    May, 2022
    - Nov, 2024
  • Google Analytics Beginners course
    Google analytics
    Mar, 2022
    - Nov, 2024
  • Digital Marketing Diploma
    New Skills Academy (part of BE-A Education Ltd)
    Jan, 2018
    - Nov, 2024
  • First Aid in the Workplace
    First Aid Angels
    Sep, 2016
    - Nov, 2024
  • Digital Skills: Social Media
    Future Learn

Experience

    • Software Development
    • 1 - 100 Employee
    • Help Centre Writer/Editor
      • Jan 2020 - Present

      - Redesign of Todoist and Twist help centres- Writing and editing articles, internal documentation, and style guides- Cross-team collaboration of new releases and marketing campaigns- Assist with app copy and coordination of localisation of articles in up to 18 languages- Design and implement internal workflows

    • Support Specialist
      • Sep 2018 - Dec 2019

      - Provide first class support for Todoist and Twist users in multiple languages- Cross-team collaboration on multiple projects

    • United Kingdom
    • Broadcast Media Production and Distribution
    • 1 - 100 Employee
    • TV Content Metadata Editor
      • Apr 2018 - Sep 2018

      - Writing and updating content relating to television programming and platforms- Part of a specialist television data team of product people and engineers that manage and analyses UK television viewing habits - Writing and updating content relating to television programming and platforms- Part of a specialist television data team of product people and engineers that manage and analyses UK television viewing habits

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Escalation Editor (Fixed Term Contract)
      • Mar 2018 - Apr 2018

      - Editing information and updating databases in real-time- Writing and updating content in several languages - Editing information and updating databases in real-time- Writing and updating content in several languages

    • United Kingdom
    • Advertising Services
    • 1 - 100 Employee
    • Content Writer (Freelance)
      • Jan 2018 - Apr 2018

      - Researching and writing SEO content on a wide range of topics, including digital marketing, education and technology- Writing for a wide array of platforms and audiences - Researching and writing SEO content on a wide range of topics, including digital marketing, education and technology- Writing for a wide array of platforms and audiences

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • HR Assistant (Fixed Term Contract)
      • Feb 2018 - Feb 2018

      - Handling of HR documents in accordance with data protection laws (fixed term contract). - Handling of HR documents in accordance with data protection laws (fixed term contract).

    • Australia
    • Market Research
    • 100 - 200 Employee
    • Shift Leader
      • May 2016 - Jan 2018

      - Management and training of employees- Market and customer service research- Collection and quality checking of reports and surveys- Oversee and respond to all enquiries from Scandinavian clients.- Recruitment of new employees.

    • Customer Service Officer
      • Sep 2014 - May 2016

      - In charge of the Danish market- Planning and distributing assignments across the Danish market- Working as an intermediate between Danish clients and freelance employees - Dealing with and providing solutions for queries from clients- Proof-reading of reports- Editing and translating documents from English to Danish - Working in a team and independently to tight deadlines

    • Translator: Danish to English
      • Mar 2013 - Sep 2014

      - Translating documents from Danish to English- Proof-reading documents both in Danish and in English- Working independently and to tight deadlines - Translating documents from Danish to English- Proof-reading documents both in Danish and in English- Working independently and to tight deadlines

    • Contributing Writer
      • Mar 2014 - Mar 2014

      - Writing features which adhere to the style of Role/Reboot - Writing features which adhere to the style of Role/Reboot

    • Contributing Writer
      • Sep 2011 - Sep 2012

      - Wrote features and articles on cinema, television and media, which adhered to the style of the National Student Magazine - Wrote features and articles on cinema, television and media, which adhered to the style of the National Student Magazine

    • Temporary Assistant
      • Jun 2011 - Aug 2011

      - Assisted with general admin duties - Assisted with general admin duties

    • Team Member
      • Dec 2008 - Sep 2010

      - Worked in storage and customer service- Dealt with customer requests and complaints- Helped with the general maintenance of the store as well as keeping the stock room organised - Worked in storage and customer service- Dealt with customer requests and complaints- Helped with the general maintenance of the store as well as keeping the stock room organised

    • Intern
      • 2005 - 2005

      Short internship. Short internship.

    • Intern
      • 2005 - 2005

      Short internship. Short internship.

Education

  • Bath Spa University
    Master of Arts (MA), Creative Writing
    2013 - 2014
  • University of Surrey
    Bachelor of Arts (BA), Film/Cinema/Video Studies
    2010 - 2013
  • Birkerod Gymnasium
    International Baccalaureate, English, Danish, History, Maths, Biology, Art, Theory of Knowledge
    2008 - 2010

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