Senior Information Technology Consultant

• Jul 2022 - Present

With more than 25 years in the industry, Rikard is a generalist who through many years of work and leadership in support and service management has developed a deep understanding of users' needs and usage of IT-related systems. Projects - such as system shifts, GDPR compliance, process planning and technical administration - have become self-evident; data security and compliance have crystallized into engaging favorites. Rikard is constantly trying out new system solutions and functions on his own (small) server farm in the home with experiments, from virtualizations to data monitoring. In addition, Rikard is internationally engaged with presence in certain game and system builder networks. When the keyboard rests, it is wife, dog, villa, politics and Jaguar who gets time, as well as three adult children with different careers, but not yet in IT. Show less

Operational System Specialist

• Apr 2021 - Present

Vice Chairman, Servicenamnden (Board of Internal Services)

• Aug 2011 - Present

I am 1st Vice Chairman of the Board that leads the Communes Technical and Estate Property Services, including the IT department. This is a political assignment I am 1st Vice Chairman of the Board that leads the Communes Technical and Estate Property Services, including the IT department. This is a political assignment

PC Technical Support & Administration

• Aug 2020 - Feb 2021

After over 13 years within Daimler IT I move closer towards the final products of our efforts and an increased contact with our Dealer and Customer Network.- Responsibility for Service Campaigns and Recalls- Some support and handling of our Stardiagnosis / Xentry Kit systems- Follow up on order and delivery- Customer services with Technical approach- Contact and reporting to Authorities

Field Service Engineer

• May 2019 - Aug 2020

Onsite services coupled with some local tasks from the Service Desk Role

Service Desk Team Lead

• Dec 2017 - May 2019

Planning and resource managementGDPR workEmploymentsHRSupporting role

Management Team | Project Manager

• May 2012 - Aug 2013

Responsible of the full development of the next version of PHP-Fusion, working with an international team of developers to achieve common goals and solutions.

Community Administration

• Jun 2010 - Aug 2013

Lead and responsible of the daily Support and Moderation tasks within the Community.Member registrations, mangement of Support Team, security issues.

Community Manager

• Apr 2005 - Apr 2013

I am the Administrator and sole caretaker of the Swedish affiliate to www.php-fusion.co.uk. Implies web presence, CMS technology, server administration. Among ongoing tasks counts making translated localization's for Swedish language which involves minor PHP coding. I am the Administrator and sole caretaker of the Swedish affiliate to www.php-fusion.co.uk. Implies web presence, CMS technology, server administration. Among ongoing tasks counts making translated localization's for Swedish language which involves minor PHP coding.

Product Manager

• Apr 2002 - Jul 2006

Customer Relations Customer Administration Software Support Software Development Economic Administration Customer Relations Customer Administration Software Support Software Development Economic Administration

IT Consultant

• Apr 2000 - Dec 2003

Worked for Nikas Sverige AB and Moventia AB in the establishment of Nikas A/S on the Swedish Market, se posterior employment at Nikas A/S. Self Employed Consultant, running my own business with one main customer. Worked for Nikas Sverige AB and Moventia AB in the establishment of Nikas A/S on the Swedish Market, se posterior employment at Nikas A/S. Self Employed Consultant, running my own business with one main customer.

Store Supplier

• 1980 - 1986

Perfumes and Skin products. Delivery and maintenance of stock. Responsible of Stock. Sales over desk. Perfumes and Skin products. Delivery and maintenance of stock. Responsible of Stock. Sales over desk.