Rika Febrianti
Reception host at Cafe Batavia- Claim this Profile
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Bio
Experience
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Cafe Batavia
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1 - 100 Employee
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Reception host
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Nov 2018 - Present
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Indonesia Asian Para Games 2018 Organizing Committee (INAPGOC)
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Indonesia
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Spectator Sports
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1 - 100 Employee
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Guest Service Agent
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Sep 2018 - Oct 2018
Job Desacription : Pre-Opening team; Handling 1 Building with 500 rooms; handling 8 countries as like Republic of China, Mongolia, Cambodia, Malaysia, Singapore, Vietnam, Pakistan and Nepal; Hand over thousands metal room keys of unit from contractor and daily inventory keys; Main duties Greet guest with welcoming smile and friendly; Maintain a clean and tidy work space at all time
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Asian Games 2018
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Indonesia
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Spectator Sports
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1 - 100 Employee
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Guest Service Agent
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Jul 2018 - Sep 2018
Job Desacription : Pre-Opening team; Handling 1 Building with 650 rooms; handling 4 countries as like Indonesia, Chinese Taipe, Bhutan and Saudi Arabia; Hand over thousands metal room keys of unit from contractor and daily inventory keys; Main duties Greet guest with welcoming smile and friendly; Perform all guest check in and check out procedures for thousands athletes; Maintain a clean and tidy work space at all time; Resoive customer complains and problems caimiy and effectively.
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Front Office Department
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Jan 2018 - Jul 2018
Job Desacription : Handling check in and check out; Deling with bookings by phone,e-mail, walk-in and bay travel agent; Operating by visual hotel program (VHP); prepare pre arrival VIP guest; Open casiering; Giving exelence service to everybody guest; preparing bill expected guest departure; handling with any wake up call; posted all transaction before vhange date; handling VIP guest; escorting the guest to show the room; Recognize the VIP, long stay and reoeater guest; courtesy call the… Job Desacription : Handling check in and check out; Deling with bookings by phone,e-mail, walk-in and bay travel agent; Operating by visual hotel program (VHP); prepare pre arrival VIP guest; Open casiering; Giving exelence service to everybody guest; preparing bill expected guest departure; handling with any wake up call; posted all transaction before vhange date; handling VIP guest; escorting the guest to show the room; Recognize the VIP, long stay and reoeater guest; courtesy call the repeater and long stay gues; receive incoming and out tgoing call. Show more Show less
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Education
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Metro hotel school Lampung