Experience

l-express.ca

• Canada
• Newspaper Publishing

• Director Sales & Partner Relations

  • Jun 2022 - Present

  Toronto’s largest independent French-language media Toronto’s largest independent French-language media



Suncor Energy

• India
• Solar Electric Power Generation
• 1 - 100 Employee

• National Programs Manager

  • Mar 2018 - Jun 2022

  •Support safe operations by working with the field and others to effectively manage event reporting and sharing of learnings to drive a higher level of safety awareness; facilitate monthly safety stewardship team meetings, publish quarterly safety newsletter, facilitate fleet safety forums and other safety related activities•Manage key programs including: oil-water separator; petro-pass clean, fast and friendly; security camera; maintenance; and processes including: diesel exhaust fluid (DEF) enablement, super-pass non-des, wholesale collaboration days, etc.•Assist teams such as strategy, environmental health and safety (EH&S), asset management, transaction management and others to efficiently roll-out and manage initiatives ensuring minimal disruption to the field’s focus on safe operations and profitability•Identify process improvement and alignment opportunities, and capture them by working with others to identify or develop best practices: document them, communicate and ensure their consistent application•Help lead the organizing and executing of wholesale’s annual associate conference

• Sales & Account Management - PetroPass

  • Jul 2012 - Mar 2018

  • Manage a customer base of approximately 800-900 accounts purchasing Petro-Canada fuel products at both our cardlock and retail networks• Provide administration and sales management over a defined region (Québec & Maritimes)• Complete monthly portfolio reviews and analysis that support decision making• Develop a comprehensive sales plan for my respective region• Develop new business opportunities to achieve SuperPass growth plans from various sources and secure new business, while satisfying client fleet needs• Execute SuperPass Online (SPOL) functionality demonstrations• Deliver sales presentations and proposals to associations or prospective clients• Develop and/or enhance internal and external relationships by sharing ideas, fostering team building, and participating in the sales development process• Work collaboratively with the outside sales team to drive sales growth

• Sales & Account Management, Commerical Road & Transport

  • Nov 2008 - Jul 2012

  • Uses strong interpersonal skills to develop and enhance valuable business relationships with internal and external customers • Handles customer service and maintenance requirements related to large key accounts• Interfaces with appropriate departments to ensure a high level of customer service and support e.g. Credit, Marketing, Retail, Sales Support, Wholesale• Is a key player in executing Life Cycle Management outbound call tactics for the Commercial Road Transport portfolio• Prospects and develops new Business to Business (B2B) fleet opportunities • Visible and active of support of all CRT Sales initiatives• Provides valuable feedback and benchmarking information related to competitive fleet card products• Responsible for the daily management of assigned key accounts and associations



Industrial Alliance

• United States

• Sales Assistant

  • Oct 2005 - Oct 2008

  Provided timely and effective support to Account representatives, senior service Specialists and Supervisors - processed Quotes, new business, renewals and Endorsements for a large block of business with accuracy and within specified time frames - assisted in the implementation of new groups by providing proposals, completing master applications and assembling administration kits - Prepared quarterly compensation reports for all Account representatives - Independently processed all incoming Quotes for a specific broker - processed termination Requests as required - provided clients with timely follow ups regarding underwriting and commission concerns - Organized Marketing material, maintained Client files, storage material and supplies - Independently sent out all mass mailings of Info Bulletins and Communiqués to clients and brokers



Hewitt Associates

• United States
• 1 - 100 Employee

• HR Generalist/ Customer Service Associate

  • Aug 2004 - Jun 2005

  provided pension and Health benefit expertise by facilitating inbound and outbound phone Inquiries for a multi Client team - processed and analyzed incoming pension, RRSP data and Health benefit forms - Co-ordinated and organized daily phone schedule for customer service associate team - Worked exclusively on different project tasks for air Canada call Centre implementation - Gathered extensive Client and customer knowledge while job shadowing onsite during business Travel - acquired on floor Supervisor skills and Assisted Co-workers with Troubleshooting - Assisted single based Client team with specific payroll and scheduling Inquiries