Rihards Appens
Chief Executive Officer at Solar PV Latvia Group- Claim this Profile
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Bio
Credentials
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SMB Specialization for Account Managers
Pearson VUEJan, 2017- Nov, 2024 -
Citrix XenApp 6.5 Administration
Baltijas Datoru akademija -
Citrix XenApp 6.5 Advanced Administration
Baltijas Datoru akademija -
ITIL Foundation
Baltijas Datoru akademija -
Microsoft Certified Professional
Baltijas Datoru akademija -
Microsoft® Certified IT Professional
Baltijas Datoru akademija -
Microsoft® Certified Solution Associate Windows Server 2012
Baltijas Datoru akademija -
Microsoft® Certified Solutions Associate Windows 8
Baltijas Datoru akademija -
Microsoft® Certified Technology Specialist
Baltijas Datoru akademija
Experience
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Solar PV Latvia Group
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Latvia
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Renewable Energy Semiconductor Manufacturing
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1 - 100 Employee
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Chief Executive Officer
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Feb 2022 - Present
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Chief Business Development Officer
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Jan 2019 - Present
Initiate various business plans, in order to enhance the overall growth of the organization.Develop and maintain effective working relationships with prospective clients, existing customers, and various business partners.Develop effective marketing strategies to increase the sales of the organization.Communicate with the board of directors and reports them about the emerging financial and business issues within the organization.
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Catchbox
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Latvia
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Channel Sales Manager Europe
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Nov 2018 - Jan 2019
Increase sales with existing partners in Europe. New partner onboarding, development, and training. Increase sales with existing partners in Europe. New partner onboarding, development, and training.
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Comstor
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Business Development Manager
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May 2016 - Nov 2018
Developing Comstor partner network within Baltic states. Helping partners deliver Cisco products in a fast and effective way. Developing Comstor partner network within Baltic states. Helping partners deliver Cisco products in a fast and effective way.
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Atea Global Services Ltd.
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Latvia
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Information Technology & Services
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200 - 300 Employee
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Service Manager
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Sep 2013 - Jul 2015
Dedicated IT Service manager for multiple customer contracts. Daily and monthly SLA reporting, overview and analysis. Improvement plan creation and implementation across multiple teams. Closely working in customer demerger project with stakeholders.Afterwards working in Atea International Customer Center, responsible to establish partner network. Responding on requests for global deliveries across full spectrum of IT field, including onsite support and hardware shipments. Providing stakeholders with request overview, forecasts and improvement plans. Show less
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Incident Manager
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Jun 2013 - Sep 2013
I was responsible for process flow creation and implementation. Customer VIP line design with 2nd Level IT support 24/7 schedule. Information gathering of escalated tickets, reporting to management on business critical cases.
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Service Desk Technician
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Mar 2012 - Jun 2013
I was responsible for customer support, incident troubleshooting, knowledge base creation. Afterwards customer responsible with tasks to gather and analyze incidents, provide reports to the management.
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Education
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Rigas 47. vidusskola