Experience

Blue Illusion

• Australia
• Retail
• 100 - 200 Employee

• Ecommerce Coordinator

  • Feb 2021 - Present

  - Communicate promotions and sales with external agencies in a timely manner and supply them with the relevant artwork to support this- Analyse the market, key competitors and provide the team with a weekly summary of potential actionable insights- Identify and communicate additional opportunities for online usability improvements based on experience and Customer Service feedback- Contribute to team by communicating ideas and initiatives to grow the digital business



SHEIKE

• Australia
• Retail
• 100 - 200 Employee

• 3IC Manager

  • Mar 2019 - Feb 2021

  - Supports the store manager & assistant store manager in the day to day running of the store. - Setting an example for the retail team to follow - Monitor results and strive to achieve sales and meet performance measures- Contribute to creating a collaborative, fun results driven team environment- Assist customers with queries, processing sales, returns and gift vouchers- Engage in housekeeping tasks to upkeep store presentation standards- Supporting the manager & assistant manager to achieve monthly targets.



Pandora

• Sudan
• Farming

• Sales Retail assistant/ Concierge / VM team

  • Sep 2017 - Mar 2019

  Maintain constant presence on sales floor to address customer needs.Approach browsing customers and initiate conversations to determine buying preferences Assist customers with trying different jewellery items on, finding appropriate sizes, and completing purchases. Processed customer payments by cash, check, credit cards, gift cards etc…Built customer loyalty through exceptional customer service techniques and an engaging in-store experienceVISUAL MERCHANDISER FOR PANDORA :Responsibilities include : creating, executing window and in store displays and assisting management and team on achieve commercial goals.Coordinating store display is line with brand guidelines and strategy



V.ssali

• India
• Retail

• Retail Sales Assistant

  • Jul 2016 - Dec 2016

  - Stocktake management- Assisting customers- Production line - Sales marketing- Providing information about products.- Keeping the store environment clean and presentable.- Making sure the customer is catered to all its needs.- Communicating with management with progress updates of stores KPIs and achieving goals.- Ensuring OH & S of staff and customers.



Virgin Australia Melbourne Fashion Festival

• Back of House head dresser assistant

  • Mar 2016 - Mar 2016

  - Assisting the Head dresser for the fashion show.- Dress models (both men and female).- Organise clothes on racks.- Team work- Leadership- Styling different looks