Experience

Legit Group

• Indonesia
• Food and Beverage Services
• 100 - 200 Employee

• Area Operations Manager

  • Jan 2021 - Present

  New role as Area Manager in cloud kitchen this a new start up (CLOUD KITCHEN) business Affiliated Ismaya Group. There's 2 brand and 1 brand will gonna coming soon 1st is Sei'Tan this menu is beef sei and chicken with 4 variant sambal choice 2nd there's Pastaria, a pasta with 5 variant choice 3rd JuJu Chickin a chicken wings with 4 variants flavour Set up the SOP Observation and check the flow in stores, for easiest way for team in store operational Set up and tested the system (Pos, device merchant) with IT team and supporting dept Trainee the new menu (Brand) practical and application co-works with team operational in store Ismaya Show less



D'Cost Group

• Food and Beverage Services
• 100 - 200 Employee

• Area Operations Manager

  • Oct 2019 - Jun 2020

  Joint in 7 Oct 2019 in PT. Pendekar Bodoh known as D'Cost Seafoood Resto. My role in this company supervise 11 Store's with totally 200 man power plus minus overall. Supervise day to day operation : Sales outlet (Weekly, Monthly) to ensuring achieved the target budget permonth Controlling food cost from (Stock-Ordering-Inventory-usage menu((Process))-wasted) from product raw & be cooked Ensuring that SOP implemented in field (Store's) from Front of House and Back Of House for satisfying and to make a good image for customer. Not to be avoid customer complaint, just to minimize and preventive Reporting to GM Operasional & CEO directly by sales review by weekly & days Show less



Kopi Mamih

• Greater Jakarta Area, Indonesia

• Business Partner

  • Mar 2019 - Sep 2019

  A small coffee shop at Jl.Squadron No.21 Halim PK - Jak-Tim IG : #kopimamih 1). Make a concept, layout & design (ambience) 2). Purchase & Logistic search a commodity for using as recipe / menu 3). Food Costing & Sales Building 4). Create a menu (Coffee Based), Food & Side Menu 5). Promotion & Social Media - Create promotion & updated social media (IG) in purposed for be known to customer near area 5). Barista as well 6). Sales projection & monitoring 7). Etc A small coffee shop at Jl.Squadron No.21 Halim PK - Jak-Tim IG : #kopimamih 1). Make a concept, layout & design (ambience) 2). Purchase & Logistic search a commodity for using as recipe / menu 3). Food Costing & Sales Building 4). Create a menu (Coffee Based), Food & Side Menu 5). Promotion & Social Media - Create promotion & updated social media (IG) in purposed for be known to customer near area 5). Barista as well 6). Sales projection & monitoring 7). Etc



PT. Dima Indonesia (Dima Group)

• Indonesia
• Food and Beverage Services
• 400 - 500 Employee

• Operations Manager for Pezzo Pizza Indonesia Subsidiary Dima Indonesia

  • Jan 2017 - Feb 2019

  Work in Dima Group and as Operational Manager bringing a new concept Pizza to Indonesia. Its a take away / grab N go kiosk. Just seating area to customer wait, if they product / ordering done. The Brand is 'PEZZO PIZZA INDONESIA' 1. Training in origin country which is Singapore how : a) Making the pizza from based / raw ingridient till finish product b) They Flow in Operational c) What ingridient they look a like can we produce locally d) What equipment they use it, & hows the working & trouble shoot if there's any problem e) The system they using to transaction (POS) system 2. Recruiting team member 3. Training team member in class & practical & colaborate with Chef Corporate from Singapore in practical class 4. Maintain sales, COGS (Ordering outlet ingridient, wasted) - By system 5. Etc Show less



PT Pancious Tirta Jaya

• Indonesia
• Restaurants
• 1 - 100 Employee

• Area Operations Manager

  • Jan 2015 - Dec 2016

  As Area Manager ; 1. Opening team of the new brand from Pancious Group a fusion japanesse concept with the brand name *Robaa* the basic its from street food in Japan / robatayaki or satay we call it. 2. Prepare the team begin with the SOP for using in operational 3. Recruiting for all position / station in stores ; a). Kitchen : CDP, Cook 1, Cook 2, Cook 3, Helper & Steward b). Services : SPV, Cashier, Greeter, Server & Busher 4. Training about the product knowledge, how to take the order, and how to services and trouble shoot if there's any complain about long to wait (Service time) 5. Set the flow of order cause the concept is casual dining this is very important to set the service time. 6. Placement people / staff in outlet 7. Preparing the store with the contractor, infrastructure, equipment, machine systems used for the payment and monitoring operations running 8. Analysis sales, forecast & targeting 9. Colaborate with marketing to boost up the sales, with some promotion exactly can fit in. 10. Labour cost, utilities, and wastage control include (Loss & Breakage) maintain 11. Product mix report, to see what item mostly contribute 12. Service charge report maintain 13. Guest comment service's Show less



Domino’s Pizza UK & Ireland Ltd

• United Kingdom
• Food & Beverages
• 700 & Above Employee

• Store Manager

  • Nov 2010 - Dec 2014

  Supervise store operations : 1. Maintain sales day, week & monthly 2. Rooster schedule for team member in outlet 2. Checking of orders material Dry good & Raw material 3. Cost control like inventory day by day, weekly and monthly on system in SAP & Pulse system, 4. P n L checking Revenue, COGS, Labour cost, Ensuring local store marketing goes works ex: Flyering, Callback, wooblering, Birthday party, Tour / Cooking class pizza on outlet. 5. Report Weekly like consolidate report, Consolidate inventory usage, Product mix (Sales mix). 6. Find another partnership in local to boost up sales outlet. Show less



JADDI INTERNATIONAL, PT

• Indonesia
• Beverage Manufacturing
• 1 - 100 Employee

• Sales Manager

  • Jun 2010 - Nov 2010

  Trade the wine to market and the customers are from the many level like Restaurant, Hotel, Bar / Club, and explains the wine brand marketed by variety of grape, ripe in what year, country of origin from entry level goes to premium level customer. Trade the wine to market and the customers are from the many level like Restaurant, Hotel, Bar / Club, and explains the wine brand marketed by variety of grape, ripe in what year, country of origin from entry level goes to premium level customer.



PT. Sushi Tei Indonesia

• Indonesia
• Restaurants
• 400 - 500 Employee

• Store Supervisor

  • Jan 2010 - May 2010

  Assist store manager to ensuring operations run smoothly, handling customer complaint, check the incoming staff in accordance with the schedule, help booking guest, delivered the order to customer table, help the cashier and other Assist store manager to ensuring operations run smoothly, handling customer complaint, check the incoming staff in accordance with the schedule, help booking guest, delivered the order to customer table, help the cashier and other



Dunkin' Donuts NL

• Manufacturing
• 1 - 100 Employee

• Store Manager

  • Mar 2009 - Dec 2009

  Running operations, make a scheduling staff, ordering dry goods, ensuring marketing programs running, and check inventories every day. Running operations, make a scheduling staff, ordering dry goods, ensuring marketing programs running, and check inventories every day.



UOB

• Singapore
• Banking
• 700 & Above Employee

• Account Executive

  • Apr 2008 - Dec 2008

  Acquired a special customer with substantial funds ( Privilage customer with fund above 1 Bio ) Acquired a special customer with substantial funds ( Privilage customer with fund above 1 Bio )



CGV* Cinemas

• Movies, Videos, and Sound
• 300 - 400 Employee

• Crew Member

  • May 2007 - Dec 2007

  Checking tickets before the audience entrance into the cinema, check the cleanliness of audi / theatre, check the sequence of marketing commercial, check condition of the sound level and image of the scene being played, check the audi temperature, and make sure the film goes from the beginning till end goes smoothly until the audience finish Checking tickets before the audience entrance into the cinema, check the cleanliness of audi / theatre, check the sequence of marketing commercial, check condition of the sound level and image of the scene being played, check the audi temperature, and make sure the film goes from the beginning till end goes smoothly until the audience finish