Ridwan Omotosho

Data and Information Management Officer at Lagos State Health Management Agency
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Contact Information
us****@****om
(386) 825-5501
Location
Apapa, Lagos State, Nigeria, NG

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Emmanuel Folaranmi

I would highly recommend him because he has a keen eye for data, a very efficient analyst who will go over and beyond to ensure that the Job is done.

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Experience

    • Nigeria
    • Insurance
    • 1 - 100 Employee
    • Data and Information Management Officer
      • Nov 2022 - Present

      - Work swiftly and efficiently to proper solutions to any issues that arise concerning data and information management within the agency’s guidelines. - Ensure data and information administration and management - Monitor and analyze data and information systems and enhance their performance for better results - Support the Identification, prioritization, and development of data and information - Ensure that digital and physical databases and archives are secure from any breach and data loss - Utilization of data and information from all departments to generate the agency’s Monthly Activity - - - Report, Performance Review, and Monitoring Dashboard - Enforcement of rules regarding data and information sharing and management - Partake in meetings representing data and information management team - Provide end-user support and management in compliance with relevant laws and regulations - Report writing, analyzing, and presentation of data efficiently to stakeholders - Employ analytical skills to engage, assess, monitor, and evaluate data and information - Assist in the maintenance and updating of data and information databases - Day-to-day management of data and information management matters. - Improve work processes and environment to ensure cooperation and delivery from colleagues - Be informed and up to date about the latest trends and updates concerning Modern databases and information system technologies - Researching, planning, and implementing new strategies for data and information management - Engage in personal development processes and activities such as seminars and talks - Collaborating with other Agency teams for efficient results Show less

    • Nigeria
    • Retail
    • 700 & Above Employee
    • Data Analyst
      • Jun 2022 - Nov 2022

      Created and improved intelligence resources to facilitate consistent data management strategies• Used statistical methods to analyze data and generate useful business reports.• Identified, analyzed, and interpreted trends or patterns in complex data sets.• Utilized data visualization tools to effectively communicate business insights.• Evaluated trends to understand competitive environments and assess current strategies.• Developed diagrams to describe and lay out logical operational steps.• Organized system operating procedures to strengthen controls.• Researched and adopted new technologies to add value to existing offerings.• Investigated system issues and implemented resolutions to reduce downtime.• Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of the Show less

    • Customer Service Agent
      • Aug 2021 - Jul 2022

      Managing, nurturing, and turning sales opportunities from leads generated through social media, online websites, and offline sources.• Starting a sale with a potential customer within a sixtysecond (60) interval using inbound, outbound, live chat channels, phone calls, emails, and social media• Explained online self-help options to customers to promote additional and after-hours support choices.• Assessed customer service trends and evaluated complaints to determine areas in need of enhancement.• Maintaining the reputation of the business while achieving the highest level of client satisfaction requires professional handling of customer questions, complaints, and objections.• Using customer relationship management systems to keep information and activity reports accurate, up to date, and organized• Preparing and making presentations on innovative ideas that will improve the Team’s performance.• Maintained customer satisfaction with forwardthinking strategies focused on addressing customer needs and resolving concerns.• Informed customers of upcoming promotions and deals to boost sales.• Established and monitored customer service standards by using thorough benchmarks. Show less

    • United Kingdom
    • E-Learning Providers
    • 200 - 300 Employee
    • Internship
      • Feb 2022 - Jul 2022

    • United States
    • E-Learning Providers
    • 400 - 500 Employee
    • Introduction To Power BI
      • Jun 2022 - Jun 2022

      Power Query for cleaning, Visualization and Formatting Power Query for cleaning, Visualization and Formatting

    • Nigeria
    • Human Resources Services
    • 200 - 300 Employee
    • Soft Skills
      • May 2022 - May 2022

      Problem Identification, Effective Communication, Idea Generation and Evaluation ,Idea Implementation, Idea Selection, and Personal Effectiveness Problem Identification, Effective Communication, Idea Generation and Evaluation ,Idea Implementation, Idea Selection, and Personal Effectiveness

    • Nigeria
    • Education
    • 400 - 500 Employee
    • Data Analyst
      • Feb 2022 - May 2022

      Data Cleansing, Data Visualization, Data Preparation, Data Modelling Data Cleansing, Data Visualization, Data Preparation, Data Modelling

    • United States
    • E-Learning Providers
    • 400 - 500 Employee
    • Introduction To SQL
      • Apr 2022 - Apr 2022

    • Managing Director
      • Feb 2015 - Feb 2020

      structuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades. • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions, and common goals. • Cross-trained existing employees to maximize team agility and performance. • Evaluated suppliers to maintain cost controls and improve operations. • Developed and maintained relationships with customers and suppliers through account development. • Maintained a professional, organized, and safe environment for employees and patrons. • Supervised labor costs and departmental expenses to remain in line with budget. • Onboarded new employees with training and new hire documentation. • Kept detailed records of daily progress to identify and correct areas needing improvement Show less

    • Medical Laboratory Scientist Intern
      • Feb 2019 - Jan 2020

      Assisted with safe transfusions by conducting tests and completing blood counts. • Maintained strict aseptic fields when collecting biological samples, minimizing staff and patient infection risks. • Recorded test results on standardized forms to enter into the database and communicate to appropriate personnel. • Conferred with management and other laboratory staff to develop an understanding of product specifications. • Identified areas of process improvements to increase operational excellence. • Leveraged personal protective equipment to maintain safety in the lab. • Compared laboratory data against specifications to determine if results met requirements. • Collaborated with team members and stakeholders to successfully complete project work. Show less

Education

  • Udacity
    Nanodegree, ALX-T
    2022 - 2022
  • Osun State Polytechnic,Iree
    Higher National Diploma
    2016 - 2018

Community

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