Riddhi Raval

Shift Lead at NTT Global Networks
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN
Languages
  • English Professional working proficiency
  • Hindi Professional working proficiency
  • Gujarati Native or bilingual proficiency
  • Marathi Limited working proficiency
Skills

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Credentials

  • ITIL Foundation
    AXELOS Global Best Practice
    Aug, 2016
    - Oct, 2024
  • CCNP IP Routing (642-902)
    Cisco
    May, 2014
    - Oct, 2024
  • CCNA (640-802)
    Cisco
    Nov, 2011
    - Oct, 2024

Experience

  • NTT Global Networks
    • United States
    • Telecommunications
    • 700 & Above Employee
    • Shift Lead
      • Apr 2020 - Present

  • Virtela Technology Services Incorporated (An NTT Communications Company)
    • United States
    • Telecommunications
    • 100 - 200 Employee
    • Senior Engineer
      • Mar 2016 - Oct 2020

    • Network engineer
      • Jul 2014 - Oct 2016

  • Infosys
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Senior System Engineer
      • Sep 2010 - Jul 2014

      Work as Network Engineer for Microsoft IT. Break-fix the network problems, monitor the network and handle maintenance activities of Cisco, Aruba, F5, Nortel, Nexus, Riverbed etc. products. Administration of Microsoft infrastructure and solving issues such as OSPF/BGP neighborship down, broadcast storm, latency, packet drops, high CPU Utilization, high temperature etc. Handling configuration of new Cisco Routers & Switches. Also replacements of modules, supervisors and controllers on Cisco devices. Handling switching loops, tracing them out and take appropriate action. Creating DHCP Firefighting scope on DHCP server. Working on Firewalls to check blocking of subnets, protocols or any specific port. Monitoring traffic, creating VIP on LTM/SLB and GTM/GSLB of F5 and A10 for checking URL reachability, VIP mapping, node monitoring for application management. Handling the Wireless issues like not getting IP address,AP/POE switch issues, Interference issues etc. Coordinating with Cisco, Aruba, F5 TAC for hardware issues on devices and Telecom vendors like Reliance, TATA, GC, AT&T etc. in case of WAN outage or for checking routing Loops and transmission related issues. Show less

  • Larsen & Toubro
    • India
    • Construction
    • 700 & Above Employee
    • Trainee
      • Aug 2009 - Apr 2010

      Auto Step over For ESSC. Programming PLC to control the speed of the turn table during changing the track in Electro Slag Strip Cladding (ESSC). Auto Step over For ESSC. Programming PLC to control the speed of the turn table during changing the track in Electro Slag Strip Cladding (ESSC).

  • Bhabha Atomic Research Centre
    • Research
    • 700 & Above Employee
    • Trainee
      • Dec 2006 - May 2007

      VME Bus Monitor Card. ASIC-FPGA Programming using Verilog HDL, Checking and monitoring CAMAC systems used for Data Aquisition in nuclear reactors. VME Bus Monitor Card. ASIC-FPGA Programming using Verilog HDL, Checking and monitoring CAMAC systems used for Data Aquisition in nuclear reactors.

  • PCS Technology Ltd.
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Trainee
      • Jun 2005 - Nov 2005

      Computers – in & all about it viz Chip level fault finding & repairing of computer hardware. Computers – in & all about it viz Chip level fault finding & repairing of computer hardware.

Education

  • D. J. Sanghvi College of Engineering
    Bachelor of Engineering (BE), Electronics
    2007 - 2010
  • Shri Bhagubhai Mafatlal Polytechnic
    Diploma, Digital Electronics
    2003 - 2007

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