Experience

iA Auto Finance

• Canada
• Financial Services
• 1 - 100 Employee

• Fixed Income Analyst

  • Sep 2020 - Present

  Mississauga, Ontario, Canada



Merit Travel

• Canada
• Travel Arrangements
• 200 - 300 Employee

• Online Marketing Coordinator

  • Mar 2017 - Jan 2019

  Toronto, ON • Consult with local branch managers to promote store events online and develop campaigns • Create, curate and update content for social media and websites for two brands: Merit Travel and travelcuts • Creation of regular email newsletters as well as special offer eblasts; development of graphic design elements; writing and editing of blog posts • Accomplish financial objectives by forecasting requirements • Analyze and improve reach and engagement and effectively market products… Show more • Consult with local branch managers to promote store events online and develop campaigns • Create, curate and update content for social media and websites for two brands: Merit Travel and travelcuts • Creation of regular email newsletters as well as special offer eblasts; development of graphic design elements; writing and editing of blog posts • Accomplish financial objectives by forecasting requirements • Analyze and improve reach and engagement and effectively market products and services to customers based on their needs and interests Show less



CIBC Travel Rewards Centre

• Support Consultant

  • Apr 2013 - Mar 2017

  Mississauga • Provide excellent customer service and assistance to all clients via multi-line, high volume switchboard • Maintain up-to-date knowledge of all products and procedures to ensure efficient service • Perform supervisory customer service duties, lead the customer service team in delivering excellent service • Inform new support staff of procedures and policies and assist them with information regarding job duties • Maintain communication with pertinent team members to ensure optimal… Show more • Provide excellent customer service and assistance to all clients via multi-line, high volume switchboard • Maintain up-to-date knowledge of all products and procedures to ensure efficient service • Perform supervisory customer service duties, lead the customer service team in delivering excellent service • Inform new support staff of procedures and policies and assist them with information regarding job duties • Maintain communication with pertinent team members to ensure optimal operations • Promote efficiency in the work environment and guarantee customer satisfaction • Commended for excellent customer service, and awarded Employee of The Month on several occasions Show less



Conscience VC

• United States
• Venture Capital and Private Equity Principals
• 700 & Above Employee

• Freelance Designer

  • Apr 2012 - Feb 2017

  Toronto, Canada Area • Graphic design, web design and branding consultant for a number of projects • Consult with clients to develop branding strategies and build online presence • Create, modify and expand websites, blogs and various social media platforms • Employ excellent product knowledge to promote products/services by emphasizing features and quality • Provide excellent assistance with inside sales and customer service inquiries



Wealth Builders International - 21

• Professional Training and Coaching

• Data Entry Assistant

  • Jan 2010 - Jan 2011

  Mississauga, ON • Maintained client accounts with Quickbooks and other internal databases • Dealt with customer accounts, documents and files regarding taxes • Communicated with customers and fulfilled their needs • Demonstrated excellent attention to detail and accuracy by maintain data integrity



Peel District School Board

• Primary and Secondary Education
• 700 & Above Employee

• Web Designer

  • Sep 2009 - Jan 2010

  Mississauga, ON • Designed and developed web-based graphics; modified and expanded computer databases; maintained, updated and controlled quality of website • Performed various clerical duties such as mail sorting, routing of items for approval, filing and faxing • Consulted with clients to develop multi-media projects • Responsible for IT trouble-shooting, and maintaining design of internal databases and websites • Demonstrated strong creative ability to develop new promotional and advertising… Show more • Designed and developed web-based graphics; modified and expanded computer databases; maintained, updated and controlled quality of website • Performed various clerical duties such as mail sorting, routing of items for approval, filing and faxing • Consulted with clients to develop multi-media projects • Responsible for IT trouble-shooting, and maintaining design of internal databases and websites • Demonstrated strong creative ability to develop new promotional and advertising material Show less