Rico Rosal

Front Desk Executive at The Reformery Aesthetic Clinic
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Location
Dubai, United Arab Emirates, AE

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Experience

    • United Arab Emirates
    • Medical Practices
    • 1 - 100 Employee
    • Front Desk Executive
      • Jul 2022 - Present

      • Welcoming patients and visitors. • Responsible in answering telephone calls and answering any inquiries. •Scheduling the appointments and keeping those on time. •Assisting patients with completing the necessary forms and documentation. • Responsible in maintaing the patient's records and accounts. • Processing billing and payments using the clinic's application/software. • Responsible in keeping the reception area clean and organize. • Maintains inventory to determine the inventory level, anticipating supplies needed , placing order and verifying receipts of supplies. •Scheduling of equipments and machines services and repair. • Faxing, scanning, filling and mailing documents. • Booking and organising staff and doctor's meetings. • Maintaining information confidentiality at all times. Show less

    • United States
    • Restaurants
    • Waiter cum Cashier
      • Jul 2020 - Jul 2022

      • Greet customers, presenting menu, suggests and recommend meal promotions, take and serve orders. • Responsible in accepting online orders ( Zomato, Talabat, Deliveroo, Noon, Znap and etc,) • Monitor the on-going promotions and discounts online. • Attend and respond customer’s complaints and queries, promptly and professionally. • Answer and direct phone calls in polite and friendly manner. • Issue receipts, change and redeem coupons. • Receive deliveries and keep confidential documents. • Accepts customer’s reservations. • Responsible in maintain the cleanliness and orderliness of the dining area. • Responsible in maintaining the proper inventory of stocks and supplies for the daily operations. • Responsible in preparing daily’s sales report. • Keep detailed and accurate records of sales and online orders. • Sets up and closes out cash registers and performs cashiering. Show less

    • Food Service Associate
      • Sep 2019 - Dec 2019

      • Welcome guests in warm and friendly manner, and answer any questions that customers have. • Receive and track daily deliveries of stocks, supplies and foods for the operations. • Records the returned items and prepare a return report to the food and goods that are mistakenly delivered, has damaged, missing items and foods that are being deformed that don’t meet the quality and standard and return it into the commissary. • Assemble salads, sandwiches and waffles. • Responsible in preparing soups, cold drinks and coffees, if needed. • Responsible in maintaining the proper inventory of stocks and supplies for the daily operations. • Sets up and closes out cash registers and performs cashiering as needed. • Keeps work and service area in safe, sanitary and orderly manner. • Manage transactions with customers, issue receipt, change, and vouchers. • Track transactions on balance sheets and report any discrepancies. • Responsible in preparing daily’s sales and tax report. • Responsible in compiling the records of sales on the monthly basis. Show less

Education

  • Visayas State University Main Campus - Baybay City, Leyte
    Bachelor of Science in Hotel, Restaurant and Tourism Management, Hotel Management
    2015 - 2019

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