Experience

incert eTourismus

• Austria
• Technology, Information and Internet
• 1 - 100 Employee

• Standortleiter

  • Oct 2022 - Present

• Area Sales & eCommerce Consultant

  • Feb 2021 - Oct 2022



Artist Alife Agency (AAA Talent GmbH)

• Germany
• Music
• 1 - 100 Employee

• Travel Manager

  • Nov 2018 - Dec 2020

  - Travel management and division leader (AskMyTravelAgent) - Travel planning, booking and controlling for musicians and employees - Contact person for all travel-related topics - Travel management and division leader (AskMyTravelAgent) - Travel planning, booking and controlling for musicians and employees - Contact person for all travel-related topics



Weltreise - Globetrotter

• Travel Arrangements
• 1 - 100 Employee

• Globetrotter

  • Aug 2017 - Aug 2018

  USA/Hawaii, Mexico, Colombia, Peru, Bolivia, Chile, Argentina, Uruguay, Brasilia, Australia, New Zealand, Qatar, Germany, Denmark, Austria Job title: Customer Service Ticket Office Company name: Porters Ski Area Ltd. - full time Employment period: June 2018 – August 2018 Duration of employment: 3 months Location: Christchurch, Canterbury, New Zealand Job title: Independent Business Consultant Company name: Hotel 115 Christchurch - full time Employment period: May 2018 – August 2018 Duration of employment: 4 months Location: Metropolitan area - Christchurch, New Zealand



Artist Alife Agency (AAA Talent GmbH)

• Germany
• Music
• 1 - 100 Employee

• Head of Travel

  • Apr 2016 - Aug 2017

  - Project planning, implementation and integration of an in-house travel management with the implementation of an own travel booking software (Amadeus)- Introduce and implement training measures- Setting up internal business travel guidelines- Contact person for all travel related topics

• Working Student

  • Sep 2015 - Mar 2016

  - Bachelor thesis with the title: “Business model development using a business model canvas as part of a make or buy decision using the example of AAA Talent GmbH”- Travel management for DJs / artists and employees - Administration, logistics and controlling



The Berlin School of Economics and Law

• Germany
• Higher Education
• 200 - 300 Employee

• Studentische Hilfskraft

  • May 2015 - Mar 2016

  Student assistant of Prof. Dr. Sven Ripsas (Professor for Entrepreneurship) Berlin School of Economics and Law (HWR Berlin) - Scientific activities, administrative and organisational tasks - Support for the start-up center of the HWR Berlin Student assistant of Prof. Dr. Sven Ripsas (Professor for Entrepreneurship) Berlin School of Economics and Law (HWR Berlin) - Scientific activities, administrative and organisational tasks - Support for the start-up center of the HWR Berlin



LOCOTRAVEL GmbH

• Germany
• Travel Arrangements
• 1 - 100 Employee

• Senior Travel Consultant

  • Jul 2011 - Jun 2014

  - Support of international clientele, particularly tour and travel planning - Planning and executions of events in the music industry - Conceptual work for the brand presence - Support for all organizational and administrative tasks - Support of international clientele, particularly tour and travel planning - Planning and executions of events in the music industry - Conceptual work for the brand presence - Support for all organizational and administrative tasks



Lufthansa InTouch

• Germany
• Airlines and Aviation
• 700 & Above Employee

• International Customer Service Representative

  • Sep 2010 - Jun 2011

  - Call answer for Lufthansa and high-level customer service handling partner airlines in German and English for the local national markets and international markets- Call answer for Miles & More, status customers and ‚Top Tier‘ HON Circle Service- Training and supervision of new agents

• International Customer Service Representative

  • Feb 2010 - Aug 2010



Lufthansa InTouch

• Germany
• Airlines and Aviation
• 700 & Above Employee

• International Customer Service Representative

  • Jan 2009 - Dec 2009

• International Customer Service Representative

  • Aug 2007 - Dec 2008



Steigenberger Hotels and Resorts

• Hospitality
• 700 & Above Employee

• Hotelfachmann

  • Aug 2004 - Aug 2007

  - Apprenticeship as hotel specialist - Apprenticeship as hotel specialist