Presales Manager

• May 2022 - Present

IT Infrastructure Administrator

• Sep 2021 - May 2022

Sales Executive

• Mar 2020 - Sep 2021

Provide incredible software solution such as HRIS/Payroll System, ERP/Accounting System, IoT, Data Science Services, and Digital Transformation Services to exponentially improve the client’s business process. Provide incredible software solution such as HRIS/Payroll System, ERP/Accounting System, IoT, Data Science Services, and Digital Transformation Services to exponentially improve the client’s business process.

IT Sales Engineer - Dell EMC

• Sep 2017 - Mar 2020

• Assist account managers on discussing and presenting Dell EMC ISG and other products and solution to the client. • Assist account managers on providing solution to the client based on their requirement. • Create and configure the solution and coordinate it to DellEMC for pricing. • Coordinate continuously with the account managers on closing the deal with the client. • Deployment of Servers, Storage, Backup appliance when the deal is closed. • Deployment of VMware products such as vSphere, vCenter, vSAN when the deal is closed. • Deployment of other products such as Windows Server, Hyper-V, Veeam Backup and Replication, Veritas Backup Exec, Sophos Endpoint, eScan Endpoint, and Sonicwall Firewall when the deal is closed. • Attend seminars, tech update, closed door session, and events to further push the knowledge on the products. • Coordinate with other teams when a whole data center solution when needed arises. • Provide aftersales support to clients when problems or issues arises. Show less

System and Network Administrator

• May 2016 - Mar 2017

• Make sure that servers such as Windows Server 2012, NAS, and Ubuntu for Web server services, Wifi Hotspot Manager, Property Management System are working properly. • Make sure that network devices such as Mikrotik router, POE switches and non-POE switches, Access Points are working properly. • Monitors and check if the connection of our ISPs is always in good latency and on its optimal route. • Monitors and check if the connection of our online software is in good latency and on its optimal route. • Monitors and check if back office and guest network is working properly with its optimal speed to avoid interruption of our services. • Provide technical support for back office users and hotel guest. • Provide comments and suggestion to IT supervisor for any projects or issues that may arises. • Experienced dealing with third party providers such as ISPs, System providers and suppliers. • Conspired with my team to improve our asset and inventory system. Show less

IT System and Network Administrator

• Sep 2014 - May 2016

• Make sure that servers such as Windows Server 2008 and 2012, NAS, VoIP, Ubuntu for Web server services, Surveon for CCTV, are working efficiently. • Make sure that network devices such as Watchguard xtm firewall, core, backbone and managed switches are working efficiently. • Monitor and check if the connection of our site to site VPN is always in good latency and also checks if the clients VPN connections are in good optimal route. • Monitor and check if clients VoIP services are working properly by conducting test call to their hotline numbers. • Patch security updates from Symantec Endpoint Protection Manager to workstation and secure that Symantec installed in the workstation is always up to date. • Manage Active Directory and Group Policy in Microsoft Windows Server 2008 and 2012 and make sure that IT policy is implemented • Setup Windows Deployment Server and HP Device Manager Server for imaging and ease of deployment in our desktop and thin client environment. • Managed Watchguard system manager for our firewall policies and make sure that all necessary policies are implemented. • Managed Watchguard system manager for any client needs but still in line with the IT policy. • Conspired with my team to improve our asset and inventory system. • Experienced dealing with third party providers such as ISPs, VoIP providers and suppliers. • Assisted International clients that visit the company. • Comply with clients request for any software that needs to be check and test if the software is in line with their business process. Show less

IT Officer

• Jun 2011 - Jul 2014

• Maintained the efficiency of software, hardware, network, system and deliver effective diagnostics and solutions to difficulties that may arise. • Initiated RRI’s principal manufacturing and direct sales system which is now being widely used in RRI’s major labor processes. • Constructed a business analysis process module which facilitated the standardization of RRI’s local and web-based ERP manufacturing system, involving the areas of Procurement, Warehouse & Production, Sales Ordering and Accounting. • Constructed a separate business analysis process module which facilitated the standardization of RRI’s web-based Direct Sales System comprised of Warehouse, Sales Ordering and Accounting. • Built both wired and wireless network utilizing Ubuntu Server 12.04 LTS together with other platforms such as Windows Server 2012, ipfire firewall, freeNAS file server, for RRI’s ERP web-based system, connecting RRI’s main office to four depots from Quezon City to Region III. • Performed field work duties to provide support and maintenance to RRI’s four warehouse depots from Quezon City to Region III. • Trained two IT Staff in performing responsibilities in areas of hardware, software, system, and network support and documentation of company assets. • Experienced dealing with third party providers who cater CCTV, GPS tracker products and provided recommendations to the administration. • Incorporated firewalls and file servers in RRI’s network infrastructure which benefitted the entire RRI community. • Conducted researches to further improve existing processes and provided new concepts and approach that aid in the progress of the company. • Educated oneself through available media materials on the Internet to cope up with the advancing technologies and serve the growing needs of RRI, so as to compensate the unavailability of manager in the IT department. • Extended technical support and assistance to RRI’s sister companies namely Alcophil Metal Inc., Tearock Cafe, and GSSI. Show less

Junior Programmer

• Oct 2010 - Mar 2011

• Participated in maintaining the efficiency and usage of Honda Cars’ system. • Applied technical and network support on commonly encountered problems on laptops, printers and other computer devices. • Participated in maintaining the efficiency and usage of Honda Cars’ system. • Applied technical and network support on commonly encountered problems on laptops, printers and other computer devices.