Experience

Pet First Veterinary Clinic

• United Arab Emirates
• Veterinary
• 1 - 100 Employee

• Business Operations Manager

  • Oct 2022 - Present



The City Vet Clinic

• United Arab Emirates
• Veterinary Services
• 1 - 100 Employee

• Training and Development Specialist

  • Feb 2021 - Oct 2022



Energetic Panacea Veterinary Clinic

• United Arab Emirates
• Veterinary Services
• 1 - 100 Employee

• Senior Veterinary Receptionist

  • May 2019 - Jan 2021

  Set up policies and procedures, reception duties and handles the marketing department. Responsible in updating FANR license application and setting up FANR rules and regulations. Set up policies and procedures, reception duties and handles the marketing department. Responsible in updating FANR license application and setting up FANR rules and regulations.



Al Barsha Veterinary Clinic, Dubai

• United Arab Emirates
• Veterinary Services
• 1 - 100 Employee

• Frontdesk Manager

  • Sep 2014 - Mar 2019

  Welcome clients in our facility with a top-notched customer service; prepares invoices, assists veterinarians and prepares medications. Assists team members for all queries, handles client complaints and oversee overall clinic operations. Welcome clients in our facility with a top-notched customer service; prepares invoices, assists veterinarians and prepares medications. Assists team members for all queries, handles client complaints and oversee overall clinic operations.



Le Méridien Dubai Hotel + Conference Centre

• United Arab Emirates
• Hospitality
• 300 - 400 Employee

• Hotel Nurse

  • Dec 2013 - Aug 2014

  Assist hotel primary physician with day to day clinic scenarios, prepares medications and does administrative jobs for visa medical and occupational health card applications. Assist hotel primary physician with day to day clinic scenarios, prepares medications and does administrative jobs for visa medical and occupational health card applications.



Le Méridien Hotels & Resorts

• Hospitality
• 700 & Above Employee

• Telephone Operator

  • Oct 2012 - Dec 2013

  Accepts and Connects all calls for administrative and hotel guests services. Accepts and Connects all calls for administrative and hotel guests services.



Teleperformance

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Team Lead

  • Feb 2010 - Sep 2012

  Assists call center agents with their phone calls for an offshore health care account to provide a professional and top notched customer service. Assists call center agents with their phone calls for an offshore health care account to provide a professional and top notched customer service.