Ricky Glezerson
Customer Relationship Manager at Simpology Australia- Claim this Profile
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Bio
Credentials
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Agile Foundations
APMG-International -
Prince2 Foundations
APMG International
Experience
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Simpology Australia
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Australia
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IT Services and IT Consulting
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1 - 100 Employee
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Customer Relationship Manager
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Sep 2019 - Present
Working closely with our customers to understand the individual needs of a lender and configure our solutions to enable approval ready mortgage applications from brokers the first time, using a range of technology based services. Our mission is to make the mortgage application process radically more efficient, and Lenders are turning to Simpology to utilise our products and service across the Australian / New Zealand mortgage industry. Simpology is a Technology company created by members of the Mortgage Industry looking to solve the problem of accurate information dissemination from Lenders to Brokers and accurate data submission from Brokers to Lenders. Show less
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Crystella Water (A Bromic Group Company)
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Australia
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Consumer Services
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1 - 100 Employee
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National Business Development Manager
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Oct 2017 - Aug 2019
Management of a specialist sparkling water solutions business as part of the Bromic Group, catering for hospitality and corporate offices. Focussed on business development and day-to-day sales team enablement through digital means. Driving customer service and sales excellence by developing solutions to meet customer’s needs. Management of a specialist sparkling water solutions business as part of the Bromic Group, catering for hospitality and corporate offices. Focussed on business development and day-to-day sales team enablement through digital means. Driving customer service and sales excellence by developing solutions to meet customer’s needs.
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PwC
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Professional Services
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700 & Above Employee
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Senior Associate
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Aug 2016 - Oct 2017
Working with clients utilising digital assets across all industries including, financial services, airlines and federal and local government. Engagements ranged from leading clients in the development of new digital assets such as web portals, mobile applications and internal digital platforms. As well as assisting clients with vendor selection, assessing the appropriateness of their digital strategies, digital organisations and undertaking technology reviews.
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Associate
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Mar 2015 - Jul 2016
Part of PwC’s technology consulting division, Technology Strategy, Alliance & Delivery. Working within the Portfolio, Programme and Project Management Offices on large-scale technology transformations across a range of industries including the Federal and Local Government and Financial industries.
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Event Co-ordinator Assistant
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Feb 2010 - Jan 2015
Coordination of private functions and events, including the set-up and pack-up of equipment and decor, managing external vendors and attending to the needs of; and ensuring the satisfaction of key clients throughout an event. Coordination of private functions and events, including the set-up and pack-up of equipment and decor, managing external vendors and attending to the needs of; and ensuring the satisfaction of key clients throughout an event.
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Bromic Group
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Australia
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Business Supplies & Equipment
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1 - 100 Employee
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Marketing Coordinator
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Feb 2010 - Jan 2015
Working primarily in the Plumbing & Refrigeration divisions I worked closely with the greater marketing team and our customers to discover the best way to provide information to them digitally. During this time I gained an in depth understanding of construction, hospitality & commercial markets allowing me to effectively manage our SEO program and provide training & support to customers or staff. Under a previous title of Business Rentals Coordinator, I was involved in customer service through the management of equipment rental contracts, payment & order processing and the administration of delivery services. I was responsible for management of 12+ websites, within multiple global regions. This included content management via multiple CMS's, wireframe creation, price controls and 3rd party supplier liaison. In this role I was directly involved with the implementation of SEO strategies and training new staff. Show less
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Education
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2011 - 2014
University of Technology, Sydney
Bachelor's Degree, Bachelor of Business & Bachelor of Science in IT -
1996 - 2009
Moriah College
HSC, 90+ ATAR
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