Experience

AltusTech IT Solutions Corp.

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Support Specialist

  • Sep 2022 - Present

  • Provides customer onsite computer troubleshooting, repairs and technical support. • Online technical support via Viber and remote desktop (Anydesk and TeamViewer). • Training and upgrades of technical support team. • Management of the office network infrastructure and biometric device. • Testing and managing of School Attendance System. • Inventory and purchase of hardware and software upgrades. • Provides customer onsite computer troubleshooting, repairs and technical support. • Online technical support via Viber and remote desktop (Anydesk and TeamViewer). • Training and upgrades of technical support team. • Management of the office network infrastructure and biometric device. • Testing and managing of School Attendance System. • Inventory and purchase of hardware and software upgrades.



The CLARION School

• IT Specialist

  • Apr 2020 - Aug 2022

  • Training teachers and students in using online platforms for online teaching. • Administration of the online teaching platforms. • Introducing online activities, e-library, and various education-based platforms for online teaching. • Ensuring faster and stable internet connection during online classes. • Troubleshooting and repair of the school desktop computers and laptops. • Software installation and formatting. • Hosting daily Zoom meetings and assigning teachers and students in their respective Zoom Breakout Rooms. • Video editing and graphic design. Show less



Doña Alejandra, Inc. - Global Intelligent Solutions

• Philippines
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Technical Support Engineer

  • Apr 2005 - Mar 2020

  • Ensured customer satisfaction by providing onsite technical support and troubleshooting. • Online technical support via video call and remote desktop. • Computer assembly and disassembly. • Computer repair and troubleshooting. • Computer installation and networking. • Computer formatting and software installation. • Network cabling and router internet setup. • CCTV installation and maintenance. • Printer installation and repair. • Sharp digital copier troubleshooting and repair. Show less



John David Internet Café

• Computer Technician

  • Jun 2003 - Feb 2005

  • Installation and maintenance of computer network. • Computer and network troubleshooting. • Computer software and hardware installation and repair. • Graphic designing using Adobe Photoshop and Corel. • Installation and maintenance of computer network. • Computer and network troubleshooting. • Computer software and hardware installation and repair. • Graphic designing using Adobe Photoshop and Corel.



WinSys ISP

• Technical Support Staff

  • Mar 2002 - Mar 2003

  • Software and hardware installation for internet connections. • Repair and maintenance of internet modems. • Computer and network troubleshooting. • Field and online computer and internet connection support. • Software and hardware installation for internet connections. • Repair and maintenance of internet modems. • Computer and network troubleshooting. • Field and online computer and internet connection support.