Experience

Community Dental Partners

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Support Desk Supervisor & Tier 1 Technician

  • Apr 2022 - Present

• Tier 1 Technician

  • Aug 2020 - Apr 2022

  • Stabilization of Orthodent Systems• Verification and re-work of Support Center Inventory• Administration and documentation of business systems/solutions• Setup computer workstations and prepare workstations for remote deployment• Remote support of dental office technology• Application Administration: Google, O365, Adobe, hPBX, etc.• Experienced and comfortable with diverse hardware• Excellent customer service skills: communication skills (both verbal and written)• Attention to detail: punctuality, scheduling, & ticket documentation• Ability to handle many tasks concurrentlyExperience with the following specific hardware and software: Dell Optiplex, PowerConnect, Ubiquiti Unifi, G Workspace, Open Dental, Dexis, SiDexis, Trello, Podio, MS Dynamics, Great Plains, Hyper-V, AWS, Zendesk, Mitel Show less

• IT Apprentice

  • Jul 2020 - Aug 2020

  • Administration and documentation of business systems/solutions• Setup computer workstations and prepare workstations for remote deployment• Remote support of dental office technology• Considered “Savvy with Technology”• Excited about learning and implementing new technology• Good communication skills, both verbal and written• Willingness to work in a customer service focused environment• Organized with attention to detail• Punctual and dependable



Walmart

• United States
• Retail
• 700 & Above Employee

• Stocker, Backroom, & Receiving Associate

  • Mar 2020 - Aug 2020

  Operated a forklift on multiple occasions Removed cargo from the truck and sorted the products on a strict timeline Operated a forklift on multiple occasions Removed cargo from the truck and sorted the products on a strict timeline



Carmike Cinemas

• United States
• Entertainment Providers
• 400 - 500 Employee

• General Staff

  • Jun 2015 - Jan 2018

  Selling concessions, cleaning theaters and walk ways, selling tickets, helping other employees, restocking, public service, projectionist, and helping management. Note: Carmike was bought out by AMC theaters in 2018. Selling concessions, cleaning theaters and walk ways, selling tickets, helping other employees, restocking, public service, projectionist, and helping management. Note: Carmike was bought out by AMC theaters in 2018.