Ricky French
Director Of Information Technology at Louisiana Downs Casino and Racetrack- Claim this Profile
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Topline Score
Bio
Judy Alex
Ricky is very informative and always willing to help with any IT issues that may come up. He is willing to share his knowledge and explain the issue in layman's terms. It was a pleasure working with Ricky.
Judy Alex
Ricky is very informative and always willing to help with any IT issues that may come up. He is willing to share his knowledge and explain the issue in layman's terms. It was a pleasure working with Ricky.
Judy Alex
Ricky is very informative and always willing to help with any IT issues that may come up. He is willing to share his knowledge and explain the issue in layman's terms. It was a pleasure working with Ricky.
Judy Alex
Ricky is very informative and always willing to help with any IT issues that may come up. He is willing to share his knowledge and explain the issue in layman's terms. It was a pleasure working with Ricky.
Experience
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Louisiana Downs Casino and Racetrack
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United States
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Recreational Facilities
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1 - 100 Employee
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Director Of Information Technology
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Apr 2022 - Present
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Personnel Management, Inc.
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Staffing and Recruiting
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1 - 100 Employee
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IT Manager
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Sep 2021 - Apr 2022
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Caesars Entertainment, Inc.
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United States
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Hospitality
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700 & Above Employee
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Manager of Information Services
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Jul 2020 - Mar 2021
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Louisiana Director of IT
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Nov 2018 - May 2020
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The Lodge Casino
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United States
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Gambling Facilities and Casinos
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1 - 100 Employee
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IT Manager
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Aug 2017 - Nov 2018
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Harlow's Casino Resort
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United States
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Hospitality
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1 - 100 Employee
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Director of IT
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Oct 2013 - Aug 2017
Oversee all things IT and some things that aren't. Responsible for Micros 9700 upgrade, Installations of Windows SDS, Oasis 12.7, and other minor upgrades. PCI and SOX fluent. Trainer for Respectful Guest Service. Part of an outstanding leadership team. Oversee all things IT and some things that aren't. Responsible for Micros 9700 upgrade, Installations of Windows SDS, Oasis 12.7, and other minor upgrades. PCI and SOX fluent. Trainer for Respectful Guest Service. Part of an outstanding leadership team.
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Bossier Parish Community College
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United States
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Higher Education
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300 - 400 Employee
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Adjunct Professor
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2013 - 2013
Developmental Mathematics Instructor Developmental Mathematics Instructor
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Director of IT
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Jan 2008 - Apr 2011
Manage all aspects of IT and the development of technology to ensure Pinnacle assets remain competitive in the market. Responsible for mentoring, training, periodic reviews, and the development of the IT staff. As part of the Executive Management team, I work with all department heads to introduce new technology that enhances the customers casino experience. · Responsible for creating controls, enacting procedures, and monitoring results of compliance to Sarbanes/Oxley, PCI, and Gaming regulations. · Foster strong relationships with all other departments to ensure efficient communications resulting in outstanding internal and external customer satisfaction. · Formulate Capital and Operating budgets for IT and constantly monitored expenditures to ensure budget is adhered to. · Maintains outstanding relationship with State regulators to ensure projects flow smoothly and are within compliance with state regulations. * Systems of expertise ACSC, LMS, KRONOS, MMS, Micros, and ISeries.
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Director of Information Technology
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May 2001 - Jan 2003
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Director of IT
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2001 - 2002
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Hardware Support
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Apr 2000 - May 2001
Hardware support, helpdesk assistance, AS/400 installation and upgrades Hardware support, helpdesk assistance, AS/400 installation and upgrades
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Horseshoe Casino
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United States
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Recreational Facilities
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1 - 100 Employee
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Director of MIS
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1994 - 2000
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Education
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1979 - 1984
Louisiana Tech University
BS, Geology -
1976 - 1979
Haughton High School
Diploma
Community
