Ricky Forster MICM CCE
General Manager - Financial Services at ZeeFi- Claim this Profile
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English Native or bilingual proficiency
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Indonesian Limited working proficiency
Topline Score
Bio
Veni Jee
Dedicated, superior knowledge on collections, credit and lending policies and processes, and the engine powering ZeeFi - are words that come to mind when I think about Ricky. I had the pleasure of working with Ricky for a year at ZeeFi, collaborating on several projects. I'm very impressed with Ricky's results-driven leadership in implementing effective business strategies and programs - from ZeeFi's funding strategy, formulating policies, to setting up an offshore service centre function that highly prioritises our customers and their wellbeing, and consistently improving administration processes to achieve better efficiencies. His strong leadership qualities and entrepreneurial spirit in directing our business functions has enabled ZeeFi to improve its services and revenue, while maintaining good relationships with customers and increasing staff productivity. Most importantly, Ricky has a heart of gold - always putting the wellbeing of the team above anything. If you ever have a chance to work with Ricky, I'd wholeheartedly recommend that you take it.
Iain Pepper
Having worked with Ricky for over 12 months - I have to comment that he is one of the most committed individual's I have worked with in my 30 years in the personal finance sector. More importantly, his ability to get the best from his staff, engage and encourage them, through fairness and respect is commendable. Thus my comments
Veni Jee
Dedicated, superior knowledge on collections, credit and lending policies and processes, and the engine powering ZeeFi - are words that come to mind when I think about Ricky. I had the pleasure of working with Ricky for a year at ZeeFi, collaborating on several projects. I'm very impressed with Ricky's results-driven leadership in implementing effective business strategies and programs - from ZeeFi's funding strategy, formulating policies, to setting up an offshore service centre function that highly prioritises our customers and their wellbeing, and consistently improving administration processes to achieve better efficiencies. His strong leadership qualities and entrepreneurial spirit in directing our business functions has enabled ZeeFi to improve its services and revenue, while maintaining good relationships with customers and increasing staff productivity. Most importantly, Ricky has a heart of gold - always putting the wellbeing of the team above anything. If you ever have a chance to work with Ricky, I'd wholeheartedly recommend that you take it.
Iain Pepper
Having worked with Ricky for over 12 months - I have to comment that he is one of the most committed individual's I have worked with in my 30 years in the personal finance sector. More importantly, his ability to get the best from his staff, engage and encourage them, through fairness and respect is commendable. Thus my comments
Veni Jee
Dedicated, superior knowledge on collections, credit and lending policies and processes, and the engine powering ZeeFi - are words that come to mind when I think about Ricky. I had the pleasure of working with Ricky for a year at ZeeFi, collaborating on several projects. I'm very impressed with Ricky's results-driven leadership in implementing effective business strategies and programs - from ZeeFi's funding strategy, formulating policies, to setting up an offshore service centre function that highly prioritises our customers and their wellbeing, and consistently improving administration processes to achieve better efficiencies. His strong leadership qualities and entrepreneurial spirit in directing our business functions has enabled ZeeFi to improve its services and revenue, while maintaining good relationships with customers and increasing staff productivity. Most importantly, Ricky has a heart of gold - always putting the wellbeing of the team above anything. If you ever have a chance to work with Ricky, I'd wholeheartedly recommend that you take it.
Iain Pepper
Having worked with Ricky for over 12 months - I have to comment that he is one of the most committed individual's I have worked with in my 30 years in the personal finance sector. More importantly, his ability to get the best from his staff, engage and encourage them, through fairness and respect is commendable. Thus my comments
Veni Jee
Dedicated, superior knowledge on collections, credit and lending policies and processes, and the engine powering ZeeFi - are words that come to mind when I think about Ricky. I had the pleasure of working with Ricky for a year at ZeeFi, collaborating on several projects. I'm very impressed with Ricky's results-driven leadership in implementing effective business strategies and programs - from ZeeFi's funding strategy, formulating policies, to setting up an offshore service centre function that highly prioritises our customers and their wellbeing, and consistently improving administration processes to achieve better efficiencies. His strong leadership qualities and entrepreneurial spirit in directing our business functions has enabled ZeeFi to improve its services and revenue, while maintaining good relationships with customers and increasing staff productivity. Most importantly, Ricky has a heart of gold - always putting the wellbeing of the team above anything. If you ever have a chance to work with Ricky, I'd wholeheartedly recommend that you take it.
Iain Pepper
Having worked with Ricky for over 12 months - I have to comment that he is one of the most committed individual's I have worked with in my 30 years in the personal finance sector. More importantly, his ability to get the best from his staff, engage and encourage them, through fairness and respect is commendable. Thus my comments
Credentials
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2021 Pinnacle Awards Vic/Tas Division - Credit Manager of the Year
Australian Institute of Credit ManagementDec, 2021- Nov, 2024 -
Certified Credit Executive (CCE) Dux 2021
Australian Institute of Credit ManagementOct, 2021- Nov, 2024 -
Certified Credit Executive (CCE)
Australian Institute of Credit ManagementMay, 2021- Nov, 2024 -
Member of Victorian Chamber of Commerce & Industry
Victorian Chamber of Commerce and IndustryAug, 2020- Nov, 2024 -
Business Problems and Software Solutions
Deakin UniversityJun, 2020- Nov, 2024 -
Competitive Advantage: Using Information To Build Business Success
Deakin UniversityJun, 2020- Nov, 2024 -
Investigating Innovation
Deakin UniversityJun, 2020- Nov, 2024 -
Leading Strategic Innovation: How to Lead with Purpose
Deakin UniversityJun, 2020- Nov, 2024 -
Professional Resilience: Building Skills To Thrive At Work
Deakin UniversityJun, 2020- Nov, 2024 -
What is Leadership
Deakin UniversityJun, 2020- Nov, 2024 -
2-Minute Tips for Senior Leaders
LinkedInJul, 2019- Nov, 2024 -
Influencer Interview: Oprah Winfrey
LinkedInJul, 2019- Nov, 2024 -
Member/Councillor - Australian Institute of Credit Management
Australian Institute of Credit ManagementMar, 2019- Nov, 2024
Experience
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ZeeFi
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Australia
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Financial Services
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1 - 100 Employee
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General Manager - Financial Services
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Jul 2020 - Present
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Australian Institute of Credit Management
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Australia
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Non-profit Organizations
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1 - 100 Employee
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Councillor Vic/Tas - Chair for Membership (Volunteer)
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Jan 2020 - May 2022
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Sensis
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Australia
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Advertising Services
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700 & Above Employee
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Head of Credit & Collections
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Jun 2017 - Jun 2020
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Credit Consultants Group NZ Limited
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New Zealand
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Financial Services
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1 - 100 Employee
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Managing Principal Consultant
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May 2016 - May 2017
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Head of Commercial Lead - National Majors
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Apr 2015 - May 2016
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Credit Consultants Group NZ Limited
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New Zealand
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Financial Services
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1 - 100 Employee
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Business Consultant
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Mar 2013 - Apr 2015
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Liberty
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Australia
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Financial Services
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400 - 500 Employee
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Manager - Loss Recovery
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Feb 2006 - Mar 2013
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Collections Supervisor
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Mar 2003 - Feb 2006
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Education
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2017 - 2017
Australian Institute of Business
Graduate Diploma Management, Business Administration and Management, General -
2016 - 2017
Australian Institute of Business
Master of Business Administration (MBA) -
2016 - 2016
Australian Institute of Business
Graduate Certificate of Management, Business Administration and Management, General -
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Curtin University
Bachelor of Commerce/Business Law, Commerce Law -
2012 - 2012
Insolvency Practitioners Association Australia
Insolvency Practitioners Intensive Course, Personal and Corporate Insolvency -
2012 - 2012
Leo Cussens Institute
Litigation Procedures, Litigation Procedures -
2011 - 2011
Leo Cussens Institute
Civil Procedure Course, Civil Procedure -
2011 - 2011
Leo Cussens Institute
Commercial Litigation, Commercial Litigation -
2011 - 2011
Leo Cussens Institute
Debt Recovery, Debt Recovery -
2011 - 2011
Leo Cussens Institute
Deceased Estates, Deceased Estates -
2010 - 2010
Australian Institute of Credit Management
Certificate IV - Financial Services (Credit Management), Certificate IV - Financial Services (Credit Management) -
2010 - 2010
Australian Institute of Management
Leading With Emotional Intelligence Course, Leading With Emotional Intelligence Course -
2010 - 2010
Financial Services
Certificate IV - Financial Services (Accounting), Certificate IV - Financial Services (Accounting) -
2009 - 2009
Australian Institute of Management
The New Manager, The New Manager Course -
2005 - 2006
Dale Carnegie
How To Win Friends and Influence People, How To Win Friends and Influence People -
2005 - 2005
General Motors Acceptance Corporation
National Collections/Customer Service Training, National Collections/Customer Service Training -
2005 - 2005
STRIVE
Certificate II in Retail Operations, Certificate II in Retail Operations -
2004 - 2005
General Motors Acceptance Corporation
Privacy Act and Trade Practices Certiticates, Privacy Act and Trade Practices Certiticates -
2004 - 2004
Cengage Education (formerly Thomson Eductionation Direct)
Certificates I & II Legal Secretary (Office), Certificates I & II Legal Secretary (Office) -
2001 - 2004
Ladybird Training
Certificates 1-4 Business (Office Administration), Certificates 1-4 Business (Office Administration) -
1998 - 1999
Boort Secondary College
Victorian Certificate of Education, Victorian Certificate of Education
Community
