Experience

Mercer University

• United States
• Higher Education
• 700 & Above Employee

• Student/OJT Experience

  • Aug 2017 - Present

  • Communicated with clients over the phone to collaborate desires and needs of website • Used Balsamiq and Adobe XD to create website wireframe for client • Inspired team members/ classmates to aim for website design • Helped in implementing timelines to complete project • Create website using HTML/CSS • Used Excel to help create working database for project • Communicated with clients over the phone to collaborate desires and needs of website • Used Balsamiq and Adobe XD to create website wireframe for client • Inspired team members/ classmates to aim for website design • Helped in implementing timelines to complete project • Create website using HTML/CSS • Used Excel to help create working database for project



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Scan Price Coordinator

  • Dec 2003 - Present

  • Repaired PC and printer hardware to reduce downtime • Trained new hires in the use of handhelds and PC applications • Interacted with various programs and applications • Organized and located inventory • Ensured price integrity for all products • Effectively communicated and executed plans with management • Repaired PC and printer hardware to reduce downtime • Trained new hires in the use of handhelds and PC applications • Interacted with various programs and applications • Organized and located inventory • Ensured price integrity for all products • Effectively communicated and executed plans with management



United States Marine Corps

• United States
• Armed Forces
• 700 & Above Employee

• Small Computer Systems Specialist

  • Aug 1999 - Sep 2003

  • Took phone calls regarding PC issues in custom call center • Registered PC issues in ticketing system • Installed and configured workstation hardware and software • Operated networking systems and transmission media • Troubleshoot local area networks • Coordinated with specialists to ensure efficient operation of the network • Took phone calls regarding PC issues in custom call center • Registered PC issues in ticketing system • Installed and configured workstation hardware and software • Operated networking systems and transmission media • Troubleshoot local area networks • Coordinated with specialists to ensure efficient operation of the network