Rick Eisenberg

Senior Director, Strategic Growth - Americas at Marketing Systems Group
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Location
Greater Philadelphia, US

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Experience

    • United States
    • Market Research
    • 1 - 100 Employee
    • Senior Director, Strategic Growth - Americas
      • Nov 2022 - Present

    • Global Account Executive
      • Mar 2013 - Nov 2022

      Do your current research participant database, tools and processes comply with GDPR and CCPA requirements? Ask me how ARCS can help protect your organization and your panel members.I look forward to the opportunity to listen and learn about your qualitative research operations, challenges and market research needs. With that knowledge I will work with you to design a solution to improve your workflow and streamline your in-house research study management and participant engagement. The goal is to simplify your recruiting process and help you find, qualify and schedule the right participants to fill your research studies. Starting with database registration, survey data collection, panel management, integrated communication to invite, qualify, recruit, schedule and track participation, incentive and engagement history. You can install our ARCS "all-in-one" platform behind your firewall or we can host it for you in a SaaS model. Reduce or eliminate some manual tasks and replace disparate systems which do not interface or share data from one to the other. The benefit will be reduced recruiting times and costs, real time reporting, better management and engagement of your database, a branded portal for your panel members to be able to update their information, view eligible screeners which are mapped to them, manage their schedule and more. Experience includes:CPG Companies in the food, hair care, skin care, body care, household productsGaming, Entertainment and Technology CompaniesCRO - Clinical Research OrganizationsFocus Group FacilitiesIn House Research DepartmentsUser Experience (UX)Research OpsPlaytest Recruiting I also assist organizations to maximize their dialing efforts by installing our research predictive dialer into their call center. This solution is compatible with many of the leading CATI systems, offers study flexible dialing modes, including SIP, and scales to your phone room needs.

    • United States
    • Retail
    • Public Sector Account Manager
      • Dec 2000 - Feb 2013

Education

  • Penn State University
    Business Administration, Management and Operations
    1979 - 1983

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