Consultant

• Aug 2022 - Present

Coordinator for New Student Connections

• May 2020 - Aug 2022

• Develop and implement training programs utilizing synchronous and asynchronous content delivered in-person and online. • Utilize predictive analytics to implement onboarding program for 10,000+ participants on an annual basis. • Coordinate development of multiple new large-scale, concurrent initiatives involving collaboration with key stakeholders within and beyond the organization. • Collect data and feedback from 23,000+ interactions to identify participant retention risks and continuously collaborate with organizational managers to improve onboarding practices. • Supervise employees in various roles, including consistent evaluation, accountability, and strategizing of staffing needs. Show less

Graduate Practicum Student in the Office of Multicultural Affairs

• Oct 2018 - May 2020

• Collaborate with Associate Director to revive and implement a support group for students called Honoring, Urging, and Empowering (H.U.E.) Queer and Trans People of Color. • Facilitate biweekly support group meetings with lead student facilitator to create a safe space on campus for QTPOC students. • Collaborate with campus partners to plan the 2020 Latinx Issues Conference, an annual conference featuring scholarship and creative works dealing with Latinx issues and Latin American Studies. • Assist in the facilitation of SafeZone programs, a series of LGBTQ+ allyship training workshops. • Assist in the implementation of a follow-up workshop to SafeZone focused on intersectionality.• Coordinate an assessment plan to gauge opportunities to connect with and better serve Latinx students. Show less

Graduate Assistant for Student Organizations and Major Events

• Aug 2018 - May 2020

• Advise the Homecoming Student Steering Committee and the planning of the events of the week of Homecoming, as well as recruitment of next committee. • Advise Falcon Miracles at BGSU, a 36-person student steering committee for BGSU’s Dance Marathon and Bike 4 Tikes fundraiser events benefitting the Children’s Miracle Network. • Supervise a team of 6 student assistants working the Campus Activities front desk, involving training, scheduling, accountability, and delegation of special projects. • Coordinate the planning of major events and programming, including Falcon Family Weekend, Applauding Excellence Awards (annual award ceremony for student leaders), etc. • Innovate student organization training delivery method on a team of 2 graduate assistants to a conference-style delivery to revitalize engagement with student organization officers. • Supervise undergraduate event-planning practicum student, involving delegation of projects, crafting of developmental opportunities, and accomplishment of practicum learning objectives. • Provide regular support and guidance to all members of student organizations when needed/requested. • Facilitate training for student organization officers involving leadership development, event policies, travel policies, funding requests, and specialized content per organization type. • Assess the success of Homecoming events with student committee members. • Process travel registrations and educate students, faculty and staff on the official travel policy. • Implement training on inclusive programming techniques for heavy-programming student organizations to foster more inclusive and engaging student programs on campus. • Contribute to the conceptualization of future office structure and delegation of responsibilities.• Assist in achieving Campus Activities initiatives and goals and assist with the day-to-day operations in the office suite, including working collaboratively with various ODOS staff. Show less

Graduate Orientation Coordinator

• Jan 2019 - Dec 2019

• Coordinate evaluation and assessment procedures for Student Orientation, Advising, and Registration (SOAR) and Fall Welcome (welcome weekend program) to align with renewed programmatic learning objectives and goals. • Assist in the execution of 17 one-day SOAR sessions, 5 one-day Transfer Orientation sessions, and a four-day welcome week program, welcoming 3,500 first-year and transfer students and 6,000 guests.• Innovate delivery method of assessment data for SOAR and Fall Welcome from written reports into more visually engaging info-graphic summary reports, involving graphic design and data synthesis. • Supervise 4 senior-level Orientation Team Leaders (OTLs), 16 mid-level Orientation Leaders, and 150 entry-level Opening Weekend Group Leaders. • Manage various aspects comprising the SOAR program, including coordination of logistics, answering questions, crisis management, and facilitating sessions with minimal notice. • Facilitate orientation staff training, including the team retreat, weekly 2-hour training course, and intensive 7-day training week prior to SOAR sessions beginning. • Implement feedback and evaluation process for orientation Leaders utilizing assessment data provided by students and guests participating in SOAR. • Collaborate with supervisor and campus constituents to restructure learning objectives, content, and delivery of SOAR family and guest programs. • Utilize Visual Zen orientation reservation system to manage student check-in and academic data. • Participate in the recruitment and selection of 150 Opening Weekend Group Leaders. Show less

Preview (Orientation) Graduate Intern

• May 2018 - Aug 2018

• Participated in 23 two-day overnight Preview Sessions, 1 two-day non-overnight Preview session, and 7 one-day Transfer and PaCE Preview sessions, welcoming over 7,500 first-year students, 1,400 transfer students, and 8,000 family members. • Supervised 45 orientation leaders and 5 student orientation coordinators. • Conducted evaluations with orientation leaders to continually improve experience and quality of service provided to students and families. • Assisted with check-in process for orientation sessions. • Served as point of contact for crisis/issue management during sessions. • Facilitated educational sessions for family members as well as students, often with minimal notice. • Led the management of complex advising and registration issues for first year students. • Engaged in strategic planning for assessment activities benefitting future orientation sessions. Show less