Rickard Kjäll

Projektledare at One4All AB
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Stockholm Metropolitan Area, SE
Languages
  • English Full professional proficiency
  • Swedish Native or bilingual proficiency

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Experience

    • Sweden
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Projektledare
      • Jan 2023 - Present

    • Service/installer
      • Oct 2017 - Present

      25 years of field experience in AV equipment . My job is now to do service of all type of technical problems but also to install all sort of AV equipment .

    • Sweden
    • Retail Office Equipment
    • 1 - 100 Employee
    • Service technician manager
      • Sep 2014 - Oct 2017

      First line support and manager for the service and support departement of AV-Huset . My work means to uphold our service contracts to our custommers as well as take on new custommers. I do the work Schedule for our service employees. I also uphold Contacts to our supplyers and is a member of our Company managment Group. The job requires good stress tolerance and good capability to act quickly and make Swift descions. First line support and manager for the service and support departement of AV-Huset . My work means to uphold our service contracts to our custommers as well as take on new custommers. I do the work Schedule for our service employees. I also uphold Contacts to our supplyers and is a member of our Company managment Group. The job requires good stress tolerance and good capability to act quickly and make Swift descions.

    • Sweden
    • Retail Appliances, Electrical, and Electronic Equipment
    • Installer
      • Oct 2011 - Sep 2014

      Installer and trainer of consumer electronics to consumers and companies. The job tasks consists of installation, additional sales and education (the entire product range). As an installer, very good product knowledge is required and also an ability to keep good relations with customers and suppliers. The job also requires high educational skills since training of end customers is done on a daily basis. Installer and trainer of consumer electronics to consumers and companies. The job tasks consists of installation, additional sales and education (the entire product range). As an installer, very good product knowledge is required and also an ability to keep good relations with customers and suppliers. The job also requires high educational skills since training of end customers is done on a daily basis.

    • Sweden
    • Computers and Electronics Manufacturing
    • 1 - 100 Employee
    • Team Leader
      • Feb 2011 - Sep 2011

      Responsible for all installers in Stockholm. This responsibility included planning of the daily routes, and internal training. The training consisted of product knowledge and sales techniques. The job also consisted of handling the service "shop at home", a service where I went home to clients, did a needs analysis and chose the right products. Afterwards, I installed the products and showed the customer how everything worked. The group of Installers consisted of eleven people. As an installer I sold our entire product range, provided additional sales and was an ambassador for Onoff. Show less

    • Installer
      • Sep 2006 - Jul 2011

      Among the job tasks were installation, training and sales (with emphasis on analysis of customer needs). As an installer, it was important to have good product knowledge, to maintain good relations with our suppliers and have a good sense of direction.

    • Installer / Salesman
      • Apr 1994 - Jul 2006

      Responsible for selling, installing and repairing of home electronics. The job also included quotation writing for installation of cable TV networks. Responsible for selling, installing and repairing of home electronics. The job also included quotation writing for installation of cable TV networks.

Education

  • Yrkeshögskolan, Karlstad - TV Repair Studies
    1993 - 1994
  • Soltorgskolan
    1988 - 1992

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