Rick Vezina
Service Manager Ottawa Office at Smart IP- Claim this Profile
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Bio
Experience
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Smart IP
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Argentina
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Telecommunications
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1 - 100 Employee
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Service Manager Ottawa Office
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2009 - Present
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Manager/Technical Engineer
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Jun 1988 - Present
Responsibilities include: synchronizing work orders, working within a centralized control centre, coordinating site support with sales team and managing priorities of work including urgent “on-call” for major accounts such as Canada Post Responsibilities include: synchronizing work orders, working within a centralized control centre, coordinating site support with sales team and managing priorities of work including urgent “on-call” for major accounts such as Canada Post
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Tech
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1990 - 2000
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Assistant Systems Engineer
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1997 - 1998
Responsibilities include: coordinating work with other team members, assessing client needs and installation and maintaining various types of software including but not limited to: Norstar Modular, Forte traffic study software, Switchview traffic maintenance software. Responsibilities include: coordinating work with other team members, assessing client needs and installation and maintaining various types of software including but not limited to: Norstar Modular, Forte traffic study software, Switchview traffic maintenance software.
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Marcom Communications
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United Kingdom
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Telecommunications
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1 - 100 Employee
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Telephone Technician
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1983 - 1988
Responsibilities include: installation and maintenance of underground cables, commercial and residential wiring and the removal and implementation of telephones Responsibilities include: installation and maintenance of underground cables, commercial and residential wiring and the removal and implementation of telephones
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Education
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Shoretel
Shoretel Voice Over IP Systems -
Nortel Networks
CERTIFICATIONS, Nortel-Engineering Release -
Nortel Notworks
CERTIFICATIONS, Nortel-Meridian Mail -
Nortel Networks
CERTIFICATIONS, Nortel ACD Course -
Switchview
CERTIFICATIONS, Switchview Course -
Northern Telecom
CERTIFICATIONS, SL1 Technician Course -
Nortel
CERTIFICATIONS, Northstar Course -
Algonquin College
CERTIFICATIONS, Telephony A -
Foundation Instruments
CERTIFICATIONS, Fiber Optic Splicing -
Ecole Secondaire Andre Laurendeau
Grade 12 Diploma, 12