Rick Osborn

Senior Regional Sales Manager at Eagle Roofing Products
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Contact Information
us****@****om
(386) 825-5501
Location
Cedar City, Utah, United States, US

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Credentials

  • Leading When You're Not in Charge
    LinkedIn
    May, 2023
    - Nov, 2024
  • Building Better Relationships through Listening and Validation
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • How to Speak So People Want to Listen
    LinkedIn
    Mar, 2023
    - Nov, 2024
  • The Science of Compassion: The Power of Broadening Compassion
    LinkedIn
    Feb, 2021
    - Nov, 2024
  • Building Rapport with Customers
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Building Resilience
    LinkedIn
    Jul, 2020
    - Nov, 2024
  • Becoming Indistractable
    LinkedIn
    May, 2020
    - Nov, 2024
  • Customer Service Foundations
    LinkedIn
    May, 2020
    - Nov, 2024
  • Interpersonal Communication
    LinkedIn
    May, 2020
    - Nov, 2024
  • Effective Listening
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Listening to Customers
    LinkedIn
    Apr, 2020
    - Nov, 2024
  • Microsoft Teams Essential Training
    LinkedIn
    Mar, 2020
    - Nov, 2024
  • 2-Minute Tips for Senior Leaders
    LinkedIn
    Nov, 2019
    - Nov, 2024
  • Ryan Holmes on Social Leadership
    LinkedIn
    Aug, 2019
    - Nov, 2024

Experience

    • United States
    • Wholesale Building Materials
    • 100 - 200 Employee
    • Senior Regional Sales Manager
      • Aug 1989 - Present

      Lead, Mentor, Coach and Nurture all members of my Eagle Regional Sales Team. Draft, submit and implement annual business plan, evaluating progress quarterly and recommending changes as necessary. Responsible for meeting or exceeding budgeted sales revenue and average selling price Manage, meet and exceed individual and team objectives Maintain communication with other regional managers in support of company strategies and objectives Provide monthly reports to each team member clearly indicating performance with agreed goals and objectives Analyze sales statistics to formulate policy recommendations and opportunities Assist in directing product development and rationalization Communicate customers needs effectively to marketing department, enabling development of segment specific marketing programs Represent company at trade functions, shows and customer events to promote sale of products and services Develop, cultivate and maintain relationships with key accounts Insure Mission Statement and VVO's are uncompromisingly upheld to the highest degree Responsible for recording and resolving customer concerns within 72 hours of receipt by coordinating the necessary staff and departments and taking necessary action to ensure concern does not recur. Approve expense accounts within company guidelines Personally conduct performance evaluations in a positive, respectful and timely manner Coordinate with scheduling, manufacturing and customer service to ensure flawless flow of product to customers Continually search for and identify new growth opportunities Provide, monitor and assign specific social capitol programs Make presentations to employees and customers as required Ability to define problems, collect data, establish facts and draw conclusions PC and software literate Show less

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