Rick Martens

Senior Business Process & Application Analyst at The Jackson Laboratory
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Contact Information
us****@****om
(386) 825-5501
Location
Bar Harbor, Maine, United States, US
Languages
  • English -

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Credentials

  • Salesforce Certified Administrator (SCA)
    Salesforce
    Aug, 2022
    - Nov, 2024
  • Fire Fighter I & II State Certification
    Maine Fire Service Institute
    Jun, 2016
    - Nov, 2024
  • Geographic Information Systems Professional
    GISCI
    Jan, 2010
    - Nov, 2024

Experience

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Senior Business Process & Application Analyst
      • Oct 2021 - Present

      Senior Business Analyst and Certified Salesforce Administrator responsible for operational and project coordination, actively seeking to understand operational challenges and then work closely with system users and IT staff to develop, test, train and support functional solutions.

    • Business Process & Application Analyst
      • Oct 2016 - Dec 2021

      Business Process and Application Analyst reporting to the manager of the JAX Mice and Clinical Research Services (JMCRS) Solutions Support Team. In this role, I support Salesforce, Microsoft Dynamics AX, and related operational systems. The role provides key operational and project coordination across JMCRS, actively seeking to understand operational challenges and then work closely with system users and IT staff to develop, test, train and support real, functional solutions.

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Consultant/Project Manager
      • Jun 2006 - Sep 2016

      As a project manager for Sewall, I managed projects pertaining to geospatial systems development and integration with business systems. Clients include city and local government, water/wastewater utilities and federal agencies. Many of these projects contain a mobile data collection and/or data conversion component as well as geodatabase design, modification and migration facets. Working in the geospatial realm from a GIS Technician to a Project Manager over 18 years, I’ve been fortunate to participate in many diversified geospatial projects. I prefer tackling projects by implementing the latest in technology (when appropriate) and truly enjoy creating solutions to client needs. Show less

    • Deputy HazMat Coordinator
      • Feb 2002 - Jun 2006

      Provided critical geospatial intelligence to HazMat commanders and emergency operations center personnel. Integrated plume modeling software with GIS to identify threat areas, develop threat assessments, reverse E-9-1-1 and defining evacuation areas. Certified in Computer Aided Management of Emergency Operations - WMD. Provided critical geospatial intelligence to HazMat commanders and emergency operations center personnel. Integrated plume modeling software with GIS to identify threat areas, develop threat assessments, reverse E-9-1-1 and defining evacuation areas. Certified in Computer Aided Management of Emergency Operations - WMD.

    • GIS Manager
      • Jun 1998 - Jun 2006

      Developed and deployed GIS solutions to County agencies including Public Safety, Health, Highway and Engineering Departments. Developed a fledgling GIS into a true enterprise system. Implemented processes and procedures to develop, maintain and integrate County E-9-1-1 address database with the Computer Aided Dispatch System. Initiated and implemented digital parcel conversion of 14 towns, 2 cities and 6 villages. Developed and deployed GIS solutions to County agencies including Public Safety, Health, Highway and Engineering Departments. Developed a fledgling GIS into a true enterprise system. Implemented processes and procedures to develop, maintain and integrate County E-9-1-1 address database with the Computer Aided Dispatch System. Initiated and implemented digital parcel conversion of 14 towns, 2 cities and 6 villages.

Education

  • State University of New York College at Plattsburgh
    BA
    1994 - 1998

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