Experience

Wheel Restore USA - HBC Systems

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Product Support and Training Manager

  • Apr 2019 - Present

  • Schedule and perform training of users on newly purchased Wheel Restore equipment. Training held at client’s site (travel required) • Provide after-sales support via text/email/phone/in-person for end-users • Create and monitor service tickets for end-users using the SAS system • Maintain and evolve training curriculum as machines and techniques change and as new machines are released • Develop and circulate training materials • Provide equipment demonstrations for potential buyers of WR equipment via Zoom and in-person at WRUSA training facility • Manage logistics of machines/equipment after the sale to ensure predictable timeline regarding machine arrival, installation, and training schedules • Develop and cultivate network of approved service providers at the national level • Develop, populate, and integrate Inventory system • Facilitate warranty/non-warranty services at customer site (travel required) • Visit potential clients on-site to assess needs and benefits of WR products • Maintain ongoing relationships with equipment manufacturer and end users, potential customers • Create and maintain database of clients’ machines and products. Track metrics such as region vs failures to create observable trends Show less



DuSold Designs

• Lewisville TX

• Shop Foreman

  • Oct 2017 - Apr 2019

  •Responsible for project management including client communications, estimate process, selection of parts, and monitoring the budget throughout build process. •Oversee performance build projects focusing on pro-touring, auto cross, and high-end restorations. •Manage workflow and productivity for team of ten, including mechanics, body technicians, fabricators, and porters. •Develop vehicle-specific wiring harness manufacturing program to solve powertrain integration issues which cut cost and increase profitability. •Lead wiring on special project integrating AWD Nissan GTR powertrain system to run an Ecoboost engine in a 1931 Ford Model A. Show less



Self-employed - Hynzolutions

• Frisco, Tx

• Technician/Consultant

  • Jun 2015 - Oct 2017

  •Provided automotive consulting and dispute resolution services •Contract work focusing on wiring and automotive restoration. •Provided automotive consulting and dispute resolution services •Contract work focusing on wiring and automotive restoration.



Tesla

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Technician III

  • Jan 2013 - Jun 2015

  •Responsible for diagnostic procedures and full service of vehicles. •Worked directly with customers located in North Texas, Oklahoma, and Louisiana. •Developed positive relationships with clients by providing constant and thorough communications. •Responsible for diagnostic procedures and full service of vehicles. •Worked directly with customers located in North Texas, Oklahoma, and Louisiana. •Developed positive relationships with clients by providing constant and thorough communications.



Universal Technical Institute, Inc.

• United States
• Higher Education
• 700 & Above Employee

• Instructor

  • Aug 2011 - Jan 2013

  Instructed aspiring technicians on automotive technology in the areas of basic engine architecture and operation, automotive electronics, and performance engine management. Instructed aspiring technicians on automotive technology in the areas of basic engine architecture and operation, automotive electronics, and performance engine management.



Malin

• United States
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Field Service Technician

  • Nov 2006 - Aug 2011

  Diagnosis and repair of lift truck and related warehousing equipment performed at the client's location. Diagnosis and repair of lift truck and related warehousing equipment performed at the client's location.