Experience

UES, Inc.
• United States
• Research Services
• 1 - 100 Employee
• Senior Software Engineer

  • Jun 2021 - Present


Smart Data

• Peru
• Education
• 1 - 100 Employee

• Senior Software Developer

  • Sep 2019 - Jun 2021

  Currently working for CareSource in Dayton. Currently working for CareSource in Dayton.



Magnetic Mobile

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Web Developer

  • Nov 2017 - Jul 2019

  Senior developer on a website for a major retailer, as well as supporting and enhancing services for the mobile applications. Develop database solutions loading and updating several hundred millions of records nightly and querying them in real time. Work with Power BI to help provide analysis on user activity. Responsible for finding solutions and recommending improvements to existing systems based on experience and observations. Interface with customer to help diagnose issues and to help ensure the best solution for their needs is developed. Show less



Futrend Technology Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Software Developer

  • Oct 2013 - Oct 2017

  Lead developer on a .NET MVC 3.5 web project with both intranet and internet components. Interfaced with customer to gather and analyze requirements, demo changes, and ensure satisfaction. Provided leadership and support for junior development resources on application and bug fixes for the application. Provided development support on other projects when needed to help meet deadlines while maintaining deadlines on my primary project. Analyzed existing methods and processes and recommend improvements and changes. Received an award from the CRM office for my work with the client. Show less



Hobart

• Senior Software Developer

  • Aug 2011 - Oct 2013

  Lead Developer on The Field Service Automation system, which enables the business to schedule and record work performed by over 1000 technicians on Hobart and competitive equipment. Managed, designed, and developed a new project that enabled Hobart to accept service requests from a third party vendor. The system locates the appropriate office and creates the service order in the Field Service Automation system. The system also collects the invoicing information to send back to the third party vendor. Gathered and analyzed requirements for new development on existing applications, including the scheduling of the development and coordinating with all required resources. Coordinated migrating an application off of the mainframe system that handled some third party requests. Was able to accomplish the migration in a compressed timeline. Performed required development on projects for both enhancements and bug fixes. Provided second level support for various web applications Show less



Taylor Corporation

• United States
• Printing Services
• 700 & Above Employee

• Software Engineer

  • Jan 2009 - Jul 2011

  Implement an automated system for application deployment to the QA and Prod environments, as well as perform these deploys. Gather and analyze requirements for new development on existing applications, including the scheduling of the development and coordinating with all required resources. Communicate and work with the external clients to ensure their needs are understood and met with our applications. Perform required development on projects for both enhancements and bug fixes. Coordinate support activities and monitoring of the support mail box. Tools used: Visual Studio 2003 and 2008, Oracle 9i and 10G client, T.O.A.D, IIS. Show less



TEKsystems

• Malaysia
• IT Services and IT Consulting
• 1 - 100 Employee

• Contract To Hire

  • Nov 2008 - Jan 2009

  Implemented an automated system for application deployment to the QA and Prod environments, as well as perform these deploys. Gathered and analyze requirements for new development on existing applications, including the scheduling of the development and coordinating with all required resources. Communicated and work with the external clients to ensure their needs are understood and met with our applications. Performed required development on projects for both enhancements and bug fixes. Coordinated support activities and monitoring of the support mail box. Tools used: Visual Studio 2003 and 2008, Oracle 9i and 10G client, T.O.A.D, IIS. Show less



Speedway LLC

• United States
• Retail
• 700 & Above Employee

• Programmer Analyst

  • Jan 2006 - Nov 2008

  Support proprietary software, including C# and ASP.NET development and carrying a pager as needed. Assist in gathering and analyzing requirements for proposed development projectsExecute test cases on new applications and solutions, as well as identifying requirements and creating new test cases based on impact to current systemsSchedule and coordinate the release of new or updated applications, ensuring that the business and current systems are minimally affected, while also analyzing and creating install instructions to ensure a smooth roll to production. Communicate and work with the business clients on all of the above to ensure that an optimal solution is created for all parties involved. Work with all members of the project team, constantly contributing ideas and discussing options to continually improve process and productsProvide support for a third party customer relationship management application including maintaining daily batch tasks as well as administration of the application. Tools Used: MarketEXPERT, Visual Studio 2003 and 2005, Oracle 9I and 10G client and administration tools, Microsoft Access, Microsoft SQL Server. Show less

• Store Automation Analyst

  • Nov 2003 - Jan 2006

  Led a training class teaching newer Maintenance technicians the hardware and software support of our Point-of-Service SystemsAnalyzed current business process, in order to identify and implement efficiencies Solely developed a program in Visual Basic to track maintenance technician's time entries. Assisted in rollout program and conducted training classes for users.Designed screens and helped form requirements for a program to generate a daily report to track sales and inventory at convenience stores. Provided assistance and database queries for key objects.Maintained and created reports from an Access database, at times using SQL queries to provide required informationSupported the department web page, keeping technical documentation and statistics currentAssisted in the testing of new hardware and software. Represented the company or department at third party meetings Received an ACE (Achieving Company Excellence) award for the creation of a time tracking program for maintenance technicians in the field. Tools Used: VNC, Remote Console, DameWare, Microsoft Office, Visual Basic 6. Show less

• Level III Helpdesk Analyst

  • Oct 2002 - Nov 2003

  Responded to High level and escalated Store/Pump down callsResponded to escalated calls from Level I analystsPerformed leadership role and made decisions in the absence of the section Supervisor and ManagerAssisted in training of new employees and continuous training of all employeesAssisted the software vendor in testing new versions of our P.O.S. softwareTools Used: VNC, Remote Console, DameWare, Microsoft Office, Remedy Ticket Tracking

• Level II Helpdesk Analyst

  • Mar 2001 - Oct 2002

  Responded to escalated calls, and provided phone support to 1700 convenience stores. Assisted in testing a new version of software on site at the vendor's facility. Worked closely with developers to resolve all problems and provide a viable product for our convenience stores. Assisted in training other employees while learning how to resolve higher-level issues and expanding personal knowledge.

• Level I Helpdesk Analyst

  • Nov 1998 - Mar 2001

  Provided phone support to over 1700 convenience stores' P.O.S. systems. Responded to emergency situations where a store's system is down and unable to sell fuel or product. Resolved problems while maintaining a friendly customer service attitude