Experience

Gallery Department

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Retail Store Manager

  • Jun 2021 - Present

  ● Oversaw and worked closely with sales team to maintain and exceed the store’s sales goals ● Worked closely with each associate to ensure that individuals goals were met if not exceeding ● Trained the sales team in understanding the satisfactory customer experience as well as mentoring them to maintain a client book and staying up to date with client alterations. ● Worked with the inventory team to process incoming shipments and as well as making adjustments to the merchandise stock as needed. ● Ensured the team’s consistency with current trends, upcoming products and events within the company ● Maintained day to day tasks such as Opening and closing the register, creating the daily cash despot as well as setting and ensuring the consistency of the store’s visual standards. Show less



Dover Street Market Los Angeles

• United States
• Retail
• 1 - 100 Employee

• Sales Associate

  • Feb 2021 - Jun 2021

  ● Ensuring a high end customer experience and showcasing a strong understanding of product knowledge ● Offered a personalized shopping and styling experience for clients ● Delivering on monthly and seasonal sales goals ● Maintaining consistent knowledge of current trends to further improve the customer experience ● Kept record of a customer book for key clients as well as VIP customers. ● Taking ownership within areas of responsibility to become a brand ambassador for brands within zone ● Maintained high visual standards in both the personal work environment and the store Show less



Feature

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Sales Associate

  • Nov 2020 - Feb 2021

  ● Maximizing company sales by overseeing merchandise presentation and product display within the store ● Worked with the store manager as well as the store/company associates to maintain sales goals ● Creating and executing floor plans as well as the weekly merchandising plan ● Maintained a client book to keep clients up to date with new product to generate sales ● Maintained and supervised merchandising standards with regard for selling, stocking and cleaning/maintenance. ● Maximizing company sales by overseeing merchandise presentation and product display within the store ● Worked with the store manager as well as the store/company associates to maintain sales goals ● Creating and executing floor plans as well as the weekly merchandising plan ● Maintained a client book to keep clients up to date with new product to generate sales ● Maintained and supervised merchandising standards with regard for selling, stocking and cleaning/maintenance.



Chrome Hearts

• United States
• Retail Luxury Goods and Jewelry
• 200 - 300 Employee

• Keyholder

  • Dec 2018 - Oct 2020

  ● Managed and developed the sales team to inspire personal and store growth to maximize performance● Monitored both store and personal sales metrics to create plans to maintain and surpass sales goals● Maintained a client book to follow up on special orders, alterations, repairs and new product releases● Remaining up to date with current fashion and industry trends to ensure a high end customer experience● Complete knowledge of brand merchandise.● Day to day tasks such as closing/opening the register, creating deposits and maintaining the phone line Show less

• Sales Associate

  • Jun 2017 - Dec 2018

  Sales Associate



Luxottica

• Italy
• Luxury Goods & Jewelry
• 700 & Above Employee

• Sales Supervisor

  • Nov 2016 - Aug 2017



Nike

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Apr 2015 - Jan 2017



UNIQLO

• Japan
• Retail
• 700 & Above Employee

• Sales Associate

  • Jun 2014 - May 2015

  • Help set up the store from the ground up including but not limited to visuals, stockroom, and sales floor. • Provide excellent customer service. • Utilize both the POS and Square systems to ring up customers. • Replenishing the floor. • Maintaining the stockroom in a neat and organized fashion for accessibility. • Help customers in the fitting room. • Help to train and develop coworkers. • Help set up the store from the ground up including but not limited to visuals, stockroom, and sales floor. • Provide excellent customer service. • Utilize both the POS and Square systems to ring up customers. • Replenishing the floor. • Maintaining the stockroom in a neat and organized fashion for accessibility. • Help customers in the fitting room. • Help to train and develop coworkers.



Target

• United States
• Retail
• 700 & Above Employee

• Backroom Team Member

  • May 2011 - Jun 2014

  • Utilizes the Personal Data Assistant (PDA) to keep track of inventory, retrieve and disposition of the products. • Provide excellent customer service. • Knowledge of WAVE machinery, forklift, and cash register. • Maintain merchandise stocked, organized and accessible for all staff. • Fulfill CAF orders on an hourly basis by retrieving stock from warehouse. • Complete order batches for Executive Team Leaders’ (Managers) end caps, and online orders for customers. • Answer stock inquiries for all of store staff. • Lifts items over 50 lbs. • Replenish the sales floor hourly. Show less